O'Donnell Solicitors Reviews 

65
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and consistently keeping them well-informed throughout every single stage of the process. Many people note that the team is exceptionally approachable and handles every legal matter with great care, efficiency, and clear communication. Some reviewers were happy with the impressive ability to handle urgent matters and strict timelines quickly and successfully. Consumers also highlighted that these dedicated staff members are very knowledgeable and provide reassuring guidance during complex and challenging property transactions. Clients frequently mention that nothing is ever too much trouble when navigating stressful situations together.

What people talk about most

Staff

Clients share satisfaction with the staff, frequently highlighting their professional, approachable, and... See more

Service

People report positive experiences with service, highlighting prompt responses and efficient handling of... See more

Customer service

Customers consistently note positive experiences with customer service, praising efficient correspondence,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend O’Donnell’s ..From start to finish stress free completed within 4 months no issues at all ,kept informed throughout that time..Like to thank Malissa and Charlotte for their excellent... See more

Company replied

Rated 5 out of 5 stars

I can’t thank the team enough for the way they handled the sale of our late father’s house. During what was a very difficult time for our family, they were professional, kind, and incredibly efficient... See more

Company replied

Rated 5 out of 5 stars

O’Donnells did the conveyancing on my house sale I dealt with Kelly & Courtney they were both absolutely brilliant in keeping me informed & up to date. Everything ran seamlessly throughout. I can’t th... See more

Company replied

Rated 5 out of 5 stars

I needed some advice following a MARS offer. The Solicitor contacted me very quickly in response to my initial contact. He was extremely helpful and kept me informed throughout the whole process. The... See more

Company replied


Company details

  1. Law Firm

Written by the company

O’Donnell Solicitors in Oldham is an award-winning firm offering an exceptional standard of legal services to individuals, families and business clients. We tailor our legal services to meet your individual needs and circumstances, approaching each matter with care, skill and passion. Our hand-picked team of specialist solicitors allow us to deliver straight-talking advice to achieve cost-effective outcomes to your legal matter. Taking a progressive approach to the way we operate, we utilise technology to enhance the speed in which we are able to deliver our service to clients. However, we also embrace traditional values of professionalism, hard work and good communication; altogether helping to ensure an outstanding delivery of legal services. Clients that come to us with their legal matters expect efficiency, and clear advice, and that is what we strive to deliver. Whether you are making a new enquiry with our firm or a returning client, we look forward to speaking and working with you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

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No recent history of asking for reviews

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4.8

All reviews

(65)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly, helpful and communicative

Dear Asia & Courtney, Thank you for your service and guidance. As a first time buyer this was much appreciated, a smooth and straightforward experience

October 27, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your lovely review. We will pass your comments on to Asia, Courtney and the Conveyancing Team.

Rated 5 out of 5 stars

Definitely the best I've come across in my lifetime!

I can recommend O'Donnell Solicitors as being outstanding in every way. If you want a firm which deals with your matters quickly and efficiently in a friendly way then have no hesitation in contacting O'Donnells. You wont be disappointed.

October 8, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your kind review, Barbara. We will pass your comments on to the Team.

Rated 5 out of 5 stars

Employment Advice Solicitor

I dealt with Kenneth Lees as part of an employment dispute, he has been unbelievably helpful throughout the entire process and I would without doubt fully recommend him to anyone who needs this type of guidance and advice. Thank you so much.

October 15, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your lovely review, Lois. We will pass your comments on to Ken and his Team.

Rated 5 out of 5 stars

Great experience with Charlotte

Great experience with Charlotte, very helpful throughout the process

September 23, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your review. We will pass your kind comments on to Charlotte and the Team.

Rated 5 out of 5 stars

Very helpful and patient

Very helpful and patient with me. Always kept me updated and provided all the information and assistance I could need.

September 19, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your review, Álvaro. We will pass your kind comments on to the Team.

Rated 5 out of 5 stars

I would like to thank Courtney and Asia…

I would like to thank Courtney and Asia on the exchange and completion for my property making the process stress free for myself, both were friendly, very helpful and professional. I received excellent communications throughout.
This is the second time I have used O Donnell Solicitors and I can highly recommend them. I will definitely use them again in the future.

September 17, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your excellent review, Jo. We will pass your comments on to Asia, Courtney and the Conveyancing Team.

Rated 5 out of 5 stars

O'Donnell's experience today

O'Donnell's dealt with a matter I needed urgently and fitted me in very quickly. Kenneth was second to none and was very clear in all the information/advice he felt I needed to be aware of in the small print.

Will use them now for any further requirements and also recommend.

September 3, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your kind review, Aaron. We will pass your comments on to Ken and his Team.

Rated 5 out of 5 stars

Great conveyancing from O' Donnell Solicitors

We recently used O' Donnell Solicitors for the conveyancing of our sale and purchase. We found their advice and communication excellent from start to finish. In particular Asia and Courtney who couldn't have done enough for us. Combine that with a really good price and we had no complaints. We'll be using them again in the future.

August 8, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your excellent review, Joe. We will pass your comments on to Asia, Courtney and the Conveyancing Team.

Rated 5 out of 5 stars

Courtney and Aisha and the reception…

Courtney and Aisha and the reception staff have and are doing their utmost to complete both contracts and are very courteous.

August 13, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your review, Peter. We are pleased that you are happy with the service provided to you. We will pass your comments on to our Conveyancing and Reception Teams.

Rated 5 out of 5 stars

Multiple great experiences, Courtney has been great!

Courtney has been a star handling 2 property sales for us now, couldn’t fault her service, even making sure things went smoothly when it went to the wire (not her fault) and she was on leave! Third time using O’Donnell Solicitors overall and once again a pleasure to deal with. They are friendly and professional, do as they say, and don’t need chasing.

July 1, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your amazing review, Laura. We are very pleased that you have been happy with the service that you have received across multiple matters. We will pass your feedback on to Courtney and the Team.

Rated 5 out of 5 stars

My purchase of my house went smoothly

My purchase of my house went smoothly
I had regular updates my queries where always answered professionally but with empathy
I found all the staff welcoming and knowledgeable
I’m new to the area but would not hesitate to recommend them

July 31, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your review, Mrs Green. We are very happy to hear about your positive experience and we will feed your comments back to the Team.

Rated 5 out of 5 stars

Fantastic Customer Service

Purchasing a property is one of the most stressful things you will do in your lifetime so communications from your solicitor are of vital importance to minimise those stress levels. Every single person that I have communicated with at O'Donnell's has been outstanding. Asia's service has been outstanding. I would recommend anyone looking for outstanding service in the sale or purchase of a property to contact the team at O'Donnells!

July 22, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your amazing review. We are very grateful for your feedback and we will share it with Asia and her team.

Rated 5 out of 5 stars

Employment Advice

The service I received from Ken at O'Donnell Solicitors was excellent. His advice was clear and helpful, and all correspondence and communication were prompt, making the entire process smooth and stress-free. I would happily use their services again and recommend them to anyone.

July 10, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your review Darren. We are very happy about your positive experience and we will share your feedback with Ken and the team.

Rated 5 out of 5 stars

Meeting in person

The service was great from start to finish. Quick, efficient, professional but also friendly.

June 9, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your kind review, Phil. We are very happy about your positive experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Efficient and highly professional team

Having decided to retire we had no hesitation in engaging James and his colleagues to handle the sale of our company, knowing that they had guided us through several business transactions over a period of more than 10 years. Always knowledgeable, always prompt in responding, these are people we definitely enjoyed working with.

April 15, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you so much for your review Tim. We are really pleased to receive your feedback on the work that James and his team have done for you over the past 10+ years.

Rated 5 out of 5 stars

Ken Lees

Ken, had made the process incredibly easy and straight forward. He has been very thorough and prompt with everything. Highly recommended.

May 16, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your kind review. We are very happy about your positive experience. We will pass your comments on to Ken and the team. We really appreciate your feedback!

Rated 5 out of 5 stars

Amazing Experience As A First Time Buyer

While buying a first home can be complicated, the team at O'Donnell's made it incredibly simple and easy. They are all very polite, friendly, attentive and offer excellent advice and service.

They also managed to exchange and complete on my house within 8 weeks of the offer being accepted (below the 10-12 week average), which allowed me to beat the stamp duty change!

If I ever come to buy another house, I will be sure to use them again!

March 27, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your amazing review. We will pass your comments on to the Conveyancing Team. We wish you all the best in your new home. We really appreciate your feedback.

Rated 5 out of 5 stars

Professional, friendly service

From the minute i walked into the reception, to the conclusion of my issue, the team were friendly, approachable and welcoming. The service itself was highly professional, plain English and helped put me at ease during what could have been a stressful time. Would highly recommend.

April 1, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your kind review. We are very happy that your experience was positive from start to finish. We will pass your comments on to the team. We really appreciate your feedback!

Rated 4 out of 5 stars

Conveyancing team

Julian West was so experienced,approachable and extremely knowledgeable. Very busy and overloaded, he had amazing helpful assistance from Charlotte and Mark

February 11, 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your review Susan. We are pleased that Julian and his team were able to help with your conveyancing matter. We appreciate your feedback.

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