Officefurniturescene Reviews 

504
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Nice desk for a decent price. 5 stars as there were some missing fixings, a quick call to them and a package of fixings arrived ij the post a couple of days later.

Rated 5 out of 5 stars

Had recent surgery and was struggling to find a chair for my needs once returning to work. Bought and returned quite a few on Amazon. Gave up, called Office Furniture Scene for advice information. T... See more

Rated 5 out of 5 stars

Exceptional service from start to finish. Five stars feel too few for the service I had from Neil and Georgie who amended the delivery date efficiently on my request and kept me informed. Just as happ... See more

Rated 5 out of 5 stars

Firstly I wasn't sure of the company as I had not heard of them previously but as a first-time customer I used a voucher for 10% off a Herman Miller Aeron which was already a great price as it was on... See more

Company details

  1. Office Furniture Store

Written by the company

Office Furniture Scene was founded to provide a ‘fuss-free’ online shopping experience. We provide a comprehensive range of UK manufactured office furniture & contemporary seating – high quality products at affordable prices.


Contact info

5.0

Excellent

TrustScore 5 out of 5

504 reviews

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5.0

All reviews

(504)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Great product. Called to enquire about a new home office chair on a Monday, talked it through with the salesperson, bought it, and was sitting in it by Noon on the following day. Also, had overpaid on the item and was due a refund which was processed promptly. Thank you Office Furniture Scene.

October 5, 2021
Unprompted review
Rated 3 out of 5 stars

Excellent (Elite) desk, but three weeks to ship from warehouse

I ordered an Elite Flexidesk on 26 July online through OfficeFurnitureScene; they kindly called me promptly to check the order was accurate. The desk was made by their supplier and was apparently with OFS on 9 August. It took until 31 August to deliver it to me - seemingly it had just missed a delivery to my area of the country (Hampshire) as the delivery warehouse waited until they had enough other deliveries due to warrant the trip - three weeks as it turned out. Average responsiveness to calls and emails, felt like I was doing a lot of chasing. If I’d known it was going to be three weeks I’d have gone up to their warehouse in Leicester and got it myself. Great desk from Elite, but in future I’d buy through somewhere that can deliver my order with a bit more pace.

September 26, 2021
Officefurniturescene logo

Reply from Officefurniturescene

Hi Neil,
Please accept my apologies that your desk took longer than we would have expected. It was a little unlucky as our third party deliverer was in your area a day before the desk was delivered from the factory. They could not, unfortunately, get back quickly due to other restrictions. Despite the current supply chain issues, it is still quite rare for deliveries to fall outside of our lead times.
Best regards, OFS

Rated 5 out of 5 stars

Excellent company

Excellent company. Bought the wrong size and replaced with no questions. As always professional and fast service!

September 5, 2021
Rated 5 out of 5 stars

My order for an office chair was…

My order for an office chair was efficient and straightforward. When I had a query it was promptly addressed. The chair arrived on time, well packaged and in full working order. I am delighted with both the chair and the service I received.

August 18, 2021
Rated 5 out of 5 stars

Good

Good, speedy service and product knowledge. Would recommend.

August 12, 2021
Rated 4 out of 5 stars

I am so disappointed with the expensive…

I am so disappointed with the expensive chair I bought. The back support is good, but the back seems to be pushing me forward. It will tilt back but I am not strong enough to push it back. My husband used the chair for a week in order to try to loosen the back, but it is still as bad. The result is that I still have back ache, which I had with my previous chair from Ikea, which only cost a couple of hundred!!!! I phoned the firm I purchased it from, who understood the problem, but have not actually done anything about it. I would have liked a refund. Don't buy this chair if you are a 54 kilo woman. Meg A

August 11, 2021
Officefurniturescene logo

Reply from Officefurniturescene

Hi Meg,
We have not forgotten you! Herman Miller has agreed to replace your chair for you as discussed. Hopefully, the new one will be better for you.
Best regards, OFS

Rated 5 out of 5 stars

Excellent service

Lovely and friendly staff; order arrived on time and in pristine condition, and am super happy with my new office chair!

August 10, 2021
Rated 5 out of 5 stars

Highly Recommend

The guys were super helpful and kept me informed of the progress of my order throughout, great to deal with.

My new Herman Miller Embody chair arrived safe and sound & when expected!

Happy Customer!

July 26, 2021
Rated 5 out of 5 stars

Actually really good...

Actually really good - always answered the phone, always helpful, absolutely delivered on a special order chair and the dates were spot on too. We'll be buying again - Thanks

July 16, 2021
Rated 5 out of 5 stars

Great office chair

Very happy with my office chair. Website was easy to navigate and I was able to customise the chair to my specific requirements.
The customer experience was excellent, with the team calling me directly to arrange delivery at my convenience.

July 10, 2021
Rated 5 out of 5 stars

Super happy with my purchase

Super happy with my purchase. The product itself is great, but mostly I’m happy with the quality of customer service. Neil is great, he spent 30 mins or so giving me advice on how to use my chair. And the delivery updates etc were spot on

July 4, 2021
Unprompted review

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