Nice desk for a decent price. 5 stars as there were some missing fixings, a quick call to them and a package of fixings arrived ij the post a couple of days later.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had recent surgery and was struggling to find a chair for my needs once returning to work. Bought and returned quite a few on Amazon. Gave up, called Office Furniture Scene for advice information. T... See more
Exceptional service from start to finish. Five stars feel too few for the service I had from Neil and Georgie who amended the delivery date efficiently on my request and kept me informed. Just as happ... See more
Firstly I wasn't sure of the company as I had not heard of them previously but as a first-time customer I used a voucher for 10% off a Herman Miller Aeron which was already a great price as it was on... See more
Company details
Written by the company
Office Furniture Scene was founded to provide a ‘fuss-free’ online shopping experience. We provide a comprehensive range of UK manufactured office furniture & contemporary seating – high quality products at affordable prices.
Contact info
23a Mahoney Green, NR13 6JY, Norwich
- 0845 0737230
- info@officefurniturescene.co.uk
- officefurniturescene.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. Great product. Called to enquire about a new home office chair on a Monday, talked it through with the salesperson, bought it, and was sitting in it by Noon on the following day. Also, had overpaid on the item and was due a refund which was processed promptly. Thank you Office Furniture Scene.
Excellent (Elite) desk, but three weeks to ship from warehouse
I ordered an Elite Flexidesk on 26 July online through OfficeFurnitureScene; they kindly called me promptly to check the order was accurate. The desk was made by their supplier and was apparently with OFS on 9 August. It took until 31 August to deliver it to me - seemingly it had just missed a delivery to my area of the country (Hampshire) as the delivery warehouse waited until they had enough other deliveries due to warrant the trip - three weeks as it turned out. Average responsiveness to calls and emails, felt like I was doing a lot of chasing. If I’d known it was going to be three weeks I’d have gone up to their warehouse in Leicester and got it myself. Great desk from Elite, but in future I’d buy through somewhere that can deliver my order with a bit more pace.

Reply from Officefurniturescene
quick service and great delivery.
Excellent company
Excellent company. Bought the wrong size and replaced with no questions. As always professional and fast service!
Excellent communication
Excellent communication, chair arrived quickly and well packed - Thanks
First time buyer a Herman miller chair
First time buyer a Herman miller chair! Same day dispatched and super fast delivery. Fast response when I had some inquiries. Would definitely buy again in the future.
Very effective service.
My order for an office chair was…
My order for an office chair was efficient and straightforward. When I had a query it was promptly addressed. The chair arrived on time, well packaged and in full working order. I am delighted with both the chair and the service I received.
I am so disappointed with the expensive…
I am so disappointed with the expensive chair I bought. The back support is good, but the back seems to be pushing me forward. It will tilt back but I am not strong enough to push it back. My husband used the chair for a week in order to try to loosen the back, but it is still as bad. The result is that I still have back ache, which I had with my previous chair from Ikea, which only cost a couple of hundred!!!! I phoned the firm I purchased it from, who understood the problem, but have not actually done anything about it. I would have liked a refund. Don't buy this chair if you are a 54 kilo woman. Meg A

Reply from Officefurniturescene
Excellent service
Lovely and friendly staff; order arrived on time and in pristine condition, and am super happy with my new office chair!
Highly Recommend
The guys were super helpful and kept me informed of the progress of my order throughout, great to deal with.
My new Herman Miller Embody chair arrived safe and sound & when expected!
Happy Customer!
Excellent service
My Aeron chair arrived earlier than expected, and I got a phone call to check I'd be in to receive it. Excellent service.
Actually really good...
Actually really good - always answered the phone, always helpful, absolutely delivered on a special order chair and the dates were spot on too. We'll be buying again - Thanks
Great office chair
Very happy with my office chair. Website was easy to navigate and I was able to customise the chair to my specific requirements.
The customer experience was excellent, with the team calling me directly to arrange delivery at my convenience.
Super happy with my purchase
Super happy with my purchase. The product itself is great, but mostly I’m happy with the quality of customer service. Neil is great, he spent 30 mins or so giving me advice on how to use my chair. And the delivery updates etc were spot on
Great service.
Amazing customer service
Amazing customer service, quick response, friendly replies, and knowledgeable staff.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







