Nice desk for a decent price. 5 stars as there were some missing fixings, a quick call to them and a package of fixings arrived ij the post a couple of days later.
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Had recent surgery and was struggling to find a chair for my needs once returning to work. Bought and returned quite a few on Amazon. Gave up, called Office Furniture Scene for advice information. T... See more
Exceptional service from start to finish. Five stars feel too few for the service I had from Neil and Georgie who amended the delivery date efficiently on my request and kept me informed. Just as happ... See more
Firstly I wasn't sure of the company as I had not heard of them previously but as a first-time customer I used a voucher for 10% off a Herman Miller Aeron which was already a great price as it was on... See more
Company details
Written by the company
Office Furniture Scene was founded to provide a ‘fuss-free’ online shopping experience. We provide a comprehensive range of UK manufactured office furniture & contemporary seating – high quality products at affordable prices.
Contact info
23a Mahoney Green, NR13 6JY, Norwich
- 0845 0737230
- info@officefurniturescene.co.uk
- officefurniturescene.co.uk
5.0
Excellent
504 reviews
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Impressive
Great customer service prior to purchase and delivery was 24 hours from placing order.
June 23, 2021
Great service and price
Great service and price. Very helpful and responsive to enquiries. Would definitely use again and recommend.
June 23, 2021
Impressed by the number of options…
Impressed by the number of options available, the communication about when my order would ship and then the quality of the delivery service including the pre-call. And on top of all that, I love my new chair! :-)
June 20, 2021
Great communication and service.
I ordered a Herman Miller Sayl chair and I am ecstatic with the service and product.
I customised my chair and selected a red back which resulted in a 40 working day lead time. Kim emailed me the day after the order to relay this information and gave me my delivery date which was on point even with such a wait time.
The chair arrived in great condition and I couldn't be happier.
Would highly recommend.
June 18, 2021
OfficeFurnitureScene. Top Marks!
OfficeFurnitureScene: excellent customer service, with a knowledgeable and dedicated team
The item I bought (Herman Miller Sayl Chair with fully adjustable parts) is the most comfortable chair imaginable, with cutting edge style and superb quality build.
I am extremely satisfied with my purchase and had the pleasure of a smooth transaction, with timed delivery.
Top Marks! Thank you very much indeed.
June 4, 2021
Great customer service
Great customer service. Had some questions prior to order which were responded to within the hour. Once the order was placed I was quickly informed of the delivery date and chair arrived as promised on the original date.
June 2, 2021
Best Price Online and Exceptional Delivery
Service was excellent, exceptional even. Not only was it the best price I could find for a new Herman Miller chair online, I was immediately called to confirm a good time for delivery and had the chair the next day, less than 18 hours after I made the order.
Incredible service that should be applauded and I will definitely use again in the future for any improvements I need for my office.
May 31, 2021
Had an excellent experience
Had an excellent experience. I sent them an e-mail to get some clarification on the colours available for the Herman Miller chair that I wanted to purchase, and had quick responses and full colour charts.
No sales pressure, just good service which helped to persuade me to buy.
Was advised a 20 day waiting time - and had a call exactly 20 days later to arrange delivery.
May 31, 2021
Great product
Beautiful ergonomic chair for my home office. Good prices compared to most places I looked at.
May 22, 2021
Excellent product and seamless from…
Excellent product and seamless from start to finish. Even the price was very competitive!
May 12, 2021
excellent product excellent service…
excellent product excellent service delivered well before the scheduled delivery date
May 6, 2021
Wrong legs received and no refund
I received the desk with the wrong legs, or at least not those that were advertised. Mistakes happen, but what I found irritating is the response I got: "given the size of the desk the legs I requested would not fit". Well, I had called the office twice to check exactly that and I got reassurance that there were not issues in relation to the size of the top. The scallop legs add £140 to the cost. Not peanuts. On the positive, those who installed the desk were nice guys.
May 1, 2021
Reply from Officefurniturescene
Hi Paolo,
Many thanks for your review which has already been discussed.
We certainly recall you contacting us prior to ordering the desk and asking about the legs. Your question was whether the legs would protrude outside of the desk 'footprint' which would never be the case regardless of desk size. You also required confirmation that the leg style in the image was scalloped, polished legs which we confirmed. We were not, unfortunately, made aware that the offset design on the larger desks was a specific requirement as this is not available on 600mm deep models. You placed the order and our team processed this correctly to your order requirements. I am really sorry that you are unhappy about this but what you require is not available. We did, however, provide free installation for your desk which is usually at additional cost.
Best regards, OFS
Reply from Officefurniturescene
Hi Eric,
Many thanks for your review. I have checked back through our correspondence and I can see that you desk was delivered direct from the manufacturer. Upon delivery, you reported a small surface scratch. The manufacturer offered a discount on the top OR a full replacement top which would have been replaced the next day. You declined the replacement as, in your own words, its was "too much hassle". We are never happy unless orders are delivered in perfect condition but it is difficult to be self critical over our actions in this case as you declined the replacement option. We are very sorry that the desk was not perfect in the first instance though.
Best regards, OFS
Very good service!
Easy to use website, delivery times as stated at the outset, very good service!
April 21, 2021
Excellent pricing and service
Excellent pricing and service. Order Miller Hermann chair, shipped in 24 hours. Base arrived damaged. Got offered to have chair exchanged or new base sent. Opted for base, arrived in 24 hours. Could not ask for more
April 18, 2021
Office chairs
I found it hard to make a decision on colour combinations of the Hermann Millar office chairs I bought as I was buying online, but a conversation with a member of staff helped with that. The ordering process was straightforward and the products arrived on time. It would be helpful to have a shorter window for the delivery slot.
We love the chairs!
April 10, 2021
Great experience and professional
Great communication from the team, great value, arrived promptly and very happy with the item.
April 9, 2021
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