Officefurniturescene Reviews 

504
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Nice desk for a decent price. 5 stars as there were some missing fixings, a quick call to them and a package of fixings arrived ij the post a couple of days later.

Rated 5 out of 5 stars

Had recent surgery and was struggling to find a chair for my needs once returning to work. Bought and returned quite a few on Amazon. Gave up, called Office Furniture Scene for advice information. T... See more

Rated 5 out of 5 stars

Exceptional service from start to finish. Five stars feel too few for the service I had from Neil and Georgie who amended the delivery date efficiently on my request and kept me informed. Just as happ... See more

Rated 5 out of 5 stars

Firstly I wasn't sure of the company as I had not heard of them previously but as a first-time customer I used a voucher for 10% off a Herman Miller Aeron which was already a great price as it was on... See more

Company details

  1. Office Furniture Store

Written by the company

Office Furniture Scene was founded to provide a ‘fuss-free’ online shopping experience. We provide a comprehensive range of UK manufactured office furniture & contemporary seating – high quality products at affordable prices.


Contact info

5.0

Excellent

TrustScore 5 out of 5

504 reviews

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5.0

All reviews

(504)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would not hesitate to use…

I would not hesitate to use officefurniturescene again. The customer service provided was excellent - I ordered a product with a long supply time and they contacted me by telephone to confirm if I wished to proceed and also subsequently emailed to provide an estimated delivery time.

April 7, 2021
Rated 5 out of 5 stars

Great Value and Great Service

I was really pleased with the service I received from office furniture scene, everyone I spoke to was polite, friendly and professional. The order was delivered promptly and I was kept well informed of progress. There was a slight issue that I needed to make contact regarding and that was also resolved very promptly. An entirely positive experience.

April 7, 2021
Rated 5 out of 5 stars

Happy with my Herman Miller Aeron

Ordered a Herman Miller Aeron from Office Furniture Scene. As I made some customisations my order had a longer lead time than normal, but I was kept updated and given an ETA which was very accurate. Received the chair in perfect condition. Staff were friendly and efficient - would recommend.

April 5, 2021
Rated 5 out of 5 stars

Great service

I called Officefurniturescene for advice before I bought and was given a lot of useful detail to help me decide which office chair to buy. This was particularly appreciated given that I couldn't try out chairs in person during lockdown. My chair was a significant financial investment and I am very happy with it. I've worked many fourteen hour days since I received it and it still feels comfortable and prevents me from developing aches and pains.

March 31, 2021
Rated 5 out of 5 stars

Exellent service.

Very pleased with the professional service. Particularly impressed with the courtesy call well in advance of delivery.

March 16, 2021
Rated 5 out of 5 stars

No complains from me

Good communication, the delivery was perfectly on time, the product was delivery in very good condition... no complains!

February 21, 2021
Rated 5 out of 5 stars

I had a great experience!

I had a great experience with Officefurniturescene. They confirmed my order, kept me up to date on the status of delivery and personally reached out to me to organize delivery on the exact day they promised. My chair arrived in perfect condition. Very happy.

February 15, 2021
Rated 5 out of 5 stars

The chair we ordered is exactly what we…

The chair we ordered is exactly what we wanted. The build and quality are excellent, and it is as comfortable as we hoped for. A more comprehensive manual would be useful, but we have worked out what we need to know. Delivery was fine, though not quite when we expected. The only improvement would be an occasional update on the progress of the chair's build and anticipated delivery date, as well as more information in a manual. Overall, delighted. Thank you.

February 14, 2021
Rated 5 out of 5 stars

Extraordinary customer care

Very responsive team had to deal with a shipping issue created by Brexit. Even though resolution took a bit longer than I would have liked, the team took ownership of the issue, kept me informed, and ultimately resolved a payment issue that was not even their responsibility in order to get my product delivered. Of course, pricing was competitive and all that good stuff, but the customer care was extraordinary.

February 13, 2021
Officefurniturescene logo

Reply from Officefurniturescene

Many thanks Andrew. Your order certainly didn't go as smoothly as it should have so your kind comments are much appreciated.

Best regards, Neil

Rated 5 out of 5 stars

Excellent customer service

My order came with a small fault, they had a replacement part delivered the next day and guided me over the phone replacing it. Great customer service.

February 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great stuff

Great stuff - there were some size issues with the chair which the team quickly sorted out by sending a second chair and it all ended really well. Thank you.

February 3, 2021
Rated 5 out of 5 stars

Very happy with my table

Very happy. Great product. Looks fab. Value strong. Installation good. Just one small thing
The ball sticks in the channel under one of the pockets. Will let the team know. Am sure they will fix it
Would recommend

January 31, 2021

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