Slow delivery. In fact it took 10 days not the 5 working days advertised. Even an order confirmation confirming they was getting my order ready took 7 days. I won’t purchase again based on delivery de... See more
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Highly scented wax melts with attitude! All our wax melt products are hand made in Cheshire, UK. We are a small business and your feedback means everything to us and helps us continually improve our customer experience! For all queries please contact us at customercare@ohmymelt.com and we will get back to you as soon as possible!
Contact info
United Kingdom
- 01625 500174
- customercare@ohmymelt.co.uk
- ohmymelt.co.uk
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Replied to 28% of negative reviews
Typically replies within 24 hours
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Long lasting gorgeous scents
Long lasting gorgeous scents. They have great deals and offers, and I’m loving the autumn scents ❤️
My go to for wax melts ..
My go to for wax melts ..always has vreat offers and at incredible prices. The smells are amazing and last for ages.
Highly recommend
Amazing scents
There’s not been one scent I don’t like continually order from oh my melt as they have never disappointed
Excellent product and customers…
Excellent product and customers service. My order did not arrived, emailed them and they sent me my items with lots of complimentary freebies added. Thank you Oh my melt 🥰
Amazing quality!
I have been ordering from Oh My Melt for a number of years and I’ve never had any problems. The scents are beautiful and smell strongly for a good period of time. I always recommend my friends and family to order from here! Great customer service! Thank you!
Lovely smells
I have bought a couple of times now and the wax melts don't disappoint. Lovely smells that last.
`good value melts
`good value melts
I have had a few wax melts from here over the last year and my latest order last week of the newer scents was good especially the sol bom dia scent. they arrived on time and were well packaged, royal mail were a little slow once they got them but this isn't the companies fault. would use again and recommend
First time I’ve ordered from them
First time I’ve ordered from them, No show order, no updates given at all either, contacted the business 3 times now with no reply. Do not recommend

Reply from Oh My Melt
Best wax melts ever!!
These wax melts are the best I have ever bought. I have been a subscriber of the monthly VIP box for just over 2 years now and I have never been disappointed. I recently bought some pink sands and bum bum cream wax melt bars and they are just amazing too. Long lasting strong smells that really do last and are reasonably priced compared to other sellers and retailers. Value for money and great customer service always. Delivery can take a while but other than that I never have had a problem. Highly recommend !!
Just perfect
All the listings are easy to navigate and always let you know if it’s out of stock.
Pricing is great can’t fault it at all. The wax melts smell amazing and last for days if not a week tops. Easy ordering and delivery is great too. Get discount codes sent via email frequently which is great as order enough to last me a month at a time
I've tried dozens of wax melts
I've tried dozens of wax melts over the years, but this is my go to place for q
Wax melt and i keep coming back. From the moment I opened the package, I was greeted with a rich, luxurious fragrance that filled the room within minutes of melting. The scents throw is incredibly strong without being overpowering—it lingers beautifully in the air and makes my whole home feel cozy and inviting.
What really sets this wax melt apart is the quality. It melts evenly, lasts for hours, and doesn’t leave behind any residue or burnt smell. You can tell this was made with care and premium ingredients.
Highly recommend to anyone looking to elevate their home fragrance. Absolutely love them my favourite is baccarat rouge
Excellent quality really strong scent…
Excellent quality really strong scent fills the whole home, wonderful company to deal with prompt service.
Blinking brilliant!
Blinking brilliant!
Having searched years for wax melts with a strong scent I have found some brillaitn ones here - especially rose wonderland spring awakening and dove. You can smell these the next day in the same room and the wax is very easy to come out of the burner and doesn’t stick into the burner. Impressed and quick delivery will defo reorder!
Disgusting been waiting nearly 2 weeks…
Disgusting been waiting nearly 2 weeks for my first order have emailed and no response.
Do not buy from this company

Reply from Oh My Melt
No Customer Service
Didn't send all the items and have tried different avenues to contact them including their form, email address and Instagram. I have not received a reply even acknowledging that they will respond.
Wax melts are good value which is probably why they have no customer service team. I would only order if you are not fussed about any support should it go wrong.
No customer service
No customer service. Had an issue with my order and emailed directly after the order was placed and order emails since (through their "contact us" section on the website. Have had zero replies and as a result did not receive order.
Very good quality melts
Very good quality melts. Pleased with the packaging it did state 6 days delivery but arrived after only 2. Strong smell throughout the house would recommend
Took my money and never sent me my boxes I paid for
Not happy at all, I am still waiting on January’s subscription box and this months subscription box I’ve paid for!! I will be contacting my bank to get my money back!! They ignore your emails I have sent 20 odd emails since January and no response very ignorant!!
I have cancelled my subscription box now as I’m not getting robbed no more!!
2 boxes this company has not sent me but kept my money? VERY STRANGE!!
Never again will I buy from oh my melt.
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