Oh Sew Crafty Reviews 

Love the products and prices. Beautiful quality and great customer service

I ordered some plushy fabric from this company. The first size offered to purchase is 1/2 meter.
The colours were too dark for my project so wanted to return.
I have been informed that as fabric has been cut it is personalised so I cannot return or have a refund. It can only be returned if they sent wrong fabric or it’s faulty. Needless to say they say I can find better coloured fabric for my granddaughter in the future. That , I might say , is never going to happen.

Always a great fast delivery service. I had a problem with an order it was promptly sorted out. Some of my fabric was sent free of charge. They have an excellent fabric choice too. Would recommend.

Well I can't believe that Oh Sew Crafty have received a few bad reviews!!!!🥹

That is definitely NOT the case with me and my order!!!!!! It was the BEST price ANYWHERE on line, and it was despatched in super quick time, and arrived the following day! How's that for first class service?!?

I have NEVER EVER had any cause or concern dealing with Oh Sew Crafty, so I speak as I find!

For me most definitely a company worth a whole lot more than 5 ⭐ ⭐ ⭐ ⭐ ⭐

I will definitely use them again for sure!

Good fabrics at great prices really good customer service, I had an issue with my an item missing from my recent order, when I contacted them they replied straightaway and missing item was delivered 2 days later. Highly recommended this website

Always happy to help. The personal touch is great. 💐

Terrible customer service. Sent incorrect product. Every interaction with customer service was painful. I have never had such a negative experience purchasing from an online fabric store. I would not recommend this company to my many fellow sewists.

I can only write a review based on my own experiences, but I really can't understand all the negative reviews.
I live on the north coast of Scotland, and post usually takes a day or 2 longer to arrive, but my order arrived a day earlier than expected. I recieved exactly what I ordered in super quick time. Ok, it's not the best quality, but for £3 a yard, it's what you should expect. I will definitely use them again. Thank you 😊

A wide range of fabrics. Quality and easy to use website. Fabulous service. This is my go to website for my small business. Thank you.

I received an email this morning apologising for the delay with my order, it was out of stock and although they had searched other stores none was available.
I requested a refund and this was given within minutes!
This is the first time I have used this company but it certainly won’t be the last !
Excellent, friendly service .

Just received my order from Oh Sew Crafty.Absolutely thrilled with the fabric price was great just saved myself a load of money finding this fabric which I have bought for years from a well know fabric store on line.

Fantastic family run business with competitive prices and a brilliant customer service. I’ve used this company for some time now and will definitely continue to do so.

After a fabulous experience with these guys I was quite shocked and saddened to see all the negative reviews especially for a small family run business and knowing how damaging they can be. Whilst everyone is entitled to their own opinion I honestly can't fault them. I placed quite a large order with them and was over the moon, the fabric is all absolutely lovely and top notch quality, great prices and a lot cheaper from where I have purchased elsewhere, super fast delivery and free postage, customer service was excellent. I personally rate them 5* and would highly recommend them.

Ordered a list of different things, next day got an email saying one of the items are not in stock, requested a refund for that item. When the rest of my order arrived half of my order was missing (roughly £40 worth of items). I have contacted them multiple times since but they kept saying they’re looking into it and has since not given me any updates. Currently going through my bank but would definitely NOT recommend using them.

The postage label says that my parcel weighed about 800g and given part of my order is a 1kg bag of scrap fabric it’s clear as day that items are missing from order. Also missing was a pair of Fiskar scissors which I imagine would be quite heavy too.

Do not buy from their website.

Placed an online order but then received an email explaining that the item had sold out while processing my order. This is not the first time this has happened and seems to have happened with other customers too. I would not recommend using this company as their online listings clearly do not match to what they can actually offer.

Ordered pipe cleaners which the website stated were 30cm - received 14cm pipe cleaners which weren’t even that fluffy. Despite having ordered perfectly fine pipe cleaners 2 months ago. Customer service disappointing as response was just that’s what we stock so…
Website is completely inaccurate and they didn’t really seem to want to resolve (unless I paid to return them)

Placed an order on 1st December. Notified despatched 3rd December. Tracked daily but delivery status never changed. Requested refund through Etsy on 8th and then received email informing me they had cancelled the order and issued refund. How do you cancel an order which allegedly been despatched. Ordered from different company on Monday. Received Wednesday. No contest.

Live local to the store and have bought loads of fabric wool patterns and accessories over the years a great asset however most disappointed they have reduced their opening hours not only the number of days they open but the actual hours per day. You can bet the day I need something will be they say they’re not open most disappointing to say the least

Outstanding customer service, outstanding quality of products and excellent communication!
I could go to a local supplier, however, this is now my second time as with Oh Sew Crafty and as they have all of the above, why go anywhere else?

Didn't receive my order and they were SO unhelpful on email, basically told me to sort it with Royal Mail myself even though its stated that the sender has to put in the dispute not the recipient. Absolute SCAM!