Went to check the oil level as my Apollo gauge not working accurately noticed previous delivery had dropped the cap down the side of my bunded tank .went online for 4inch a cap 11/12/25 and the modifi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What I would call old school proper customer service. Ordered an oil tank monitor. It set off for the Royal Mail depot but travelled no further. I dropped an email to Tim who said he’d look into it. N... See more
Company replied
Really happy with Oil Tank Warehouse. The whole experience was easy from start to finish, super helpful team and quick delivery. Quality product and great service, can’t ask for more. Would definit... See more
Company replied
I've used this company twice now. Both times I needed some advice before ordering and they were excellent - extremely knowledgeable and helpful. Products were despatched immediately, and when I n... See more
Company replied
Company details
- Heating Equipment Supplier
- Agricultural Product Wholesaler
- Oil Store
- Plumbing Supply Store
- Rainwater Tank Supplier
Written by the company
At Oil Tank Warehouse, you’ll discover high-quality products at unbeatable prices! As a family-run business, we aim to be your “one-stop shop” for all your liquid storage needs. Explore our extensive range of tanks suitable for various applications, and we don’t stop there! We also provide the fittings and accessories needed for complete installation. By being approved by a number of brands such as, Harlequin, Titan and Deso we can offer a diverse selection of oil, diesel, kerosene, and biofuel storage tanks in the UK. Our inventory includes bunded oil tanks, single skin oil tanks, and diesel dispensing tanks from a variety of manufacturers. Whether you need a tank for your home, farm, or business, or for fuel, heating oil, or water applications, we have the perfect solution for you."
Contact info
Unit 6A, Dowland Business Park, LN118UX, Louth, United Kingdom
- 01522 396350
- sales@oiltankwarehouse.co.uk
- oiltankwarehouse.co.uk
4.6
Excellent
65 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No Problems.
No Problems.
Helpful person on sales line. Monday
Easy order on website. Monday
Deiivered on the day requested( Thursday) before 9am
I call that excellent service.
November 28, 2025
Reply from Oil Tank Warehouse
Thanks for the detailed review. Same day despatch, fast delivery and a helpful voice on the phone is exactly what we aim for. Glad it all came together nicely.
Reply from Oil Tank Warehouse
Thanks Christopher. Good to hear both the setup and after sales support hit the mark. Much appreciated.
Great service & competitive prices
I've used this company twice now. Both times I needed some advice before ordering and they were excellent - extremely knowledgeable and helpful.
Products were despatched immediately, and when I needed more help, again they were very responsive and my issue was resolved quickly.
Great company to deal with - I couldn't recommend them more highly.
November 4, 2025
Unprompted review
Reply from Oil Tank Warehouse
Thanks Richard. Always happy to help before and after ordering, and really pleased everything was turned around quickly. We genuinely appreciate the recommendation.
Great Customer Service
Great Customer Service from Tom - I enquired about delivery late afternoon on Monday - Tom came back to me first thing Tuesday - ordered items Tuesday afternoon and goods received today (Thursday) to Northern Ireland. No fuss which is really unusual with Companies on the mainland as confusion with regard to us belonging to UK. Would definitely recommend this company and use again.
November 11, 2025
Unprompted review
Reply from Oil Tank Warehouse
Thanks Gordon. Delighted everything went smoothly to Northern Ireland and that Tom could help get it all sorted without any hassle. We really appreciate the recommendation.
Reply from Oil Tank Warehouse
Thanks Andrew. Straightforward and smooth is exactly what we aim for. Appreciate the review.
Amazing, simply brilliant in all ways
An amazing company, excellent advice and fantastic service. A truly brilliant response and excellent speedy communication, the ultimate professionals. I can't recommend the Oil Tank Warehouse highly enough. Special shout out to Tom.
November 5, 2025
Unprompted review
Reply from Oil Tank Warehouse
Thanks Debs, that is incredibly kind. Great to hear the advice, communication and service all hit the mark. Tom will be especially pleased with the shout out.
Reply from Oil Tank Warehouse
Thanks Wendy. Glad our team could help and keep everything nice and straightforward.
Reply from Oil Tank Warehouse
Thank you for your review. Glad to hear the item was exactly as described and delivered promptly. Much appreciated.
Disappointed so far
Installation was straight forward. Initial reading looked about right. Following day received email from customer services saying I've been supplied a unit with a "known low battery" Why send it out! Asked for address to send a free replacement battery. Five days later, still waiting. In the meantime I've just bought my own to move forward. However, the readings have been strange, maybe due to the bad battery. Seems okay now I've put in a new one but the historical usage data is now wrong and misleading with no obvious way of correcting it. Disappointing so far.
October 27, 2025
Reply from Oil Tank Warehouse
Hi Gareth,
Thanks for taking the time to leave such detailed feedback. It is genuinely appreciated.
Just to clarify, the battery notification and follow-up came directly from the manufacturer rather than ourselves. During the initial setup, the system flagged a low battery reading and their support team proactively stepped in to make you aware and arrange a replacement. While it is understandably frustrating to be contacted after delivery, this early detection is actually designed to prevent longer-term issues and shows they are actively monitoring units once installed, which not all manufacturers do.
We are sorry to hear the replacement battery took longer than expected and that this caused inconvenience. A low battery can affect early readings, which would explain the odd data you saw initially, and once a new battery is fitted the unit should settle and provide accurate ongoing readings.
We appreciate your patience and hope the system now performs as expected. If there is anything we can do on our side to help further, please get in touch.
My order was put through quickly and…
My order was put through quickly and efficiently. The customr service was extremely friendly and helpful. Excellent company to deal with. Thank you.
October 20, 2025
Unprompted review
Reply from Oil Tank Warehouse
Thanks so much, Caroline! We like to think of ourselves as fast and friendly - sounds like we lived up to it 🙌
Really glad everything went smoothly for you!
Product was as described and delivered…
Product was as described and delivered on time many thanks
October 5, 2025
Reply from Oil Tank Warehouse
Cheers, Ian - always nice when things turn up on time and are exactly what you expected.
Thanks for the review, much appreciated!
I will definitely be dealing with this…
I will definitely be dealing with this company again.
Great Value
On time
Approachable
October 3, 2025
Reply from Oil Tank Warehouse
Thanks Kevin! We love a customer who appreciates great value, punctuality, and a team that actually answers the phone 😄
Look forward to seeing you again soon!
Ordered oil watchman online and it came…
Ordered oil watchman online and it came very quickly and was so easy to install on my tank . I have now had an oil delivery and it is working fine
October 16, 2025
Reply from Oil Tank Warehouse
Thanks Colin - glad your Watchman arrived in record time and is working perfectly after your delivery 👌
Communication was great
Communication was great
The tank arrived with a small defect in the lid
When we reported this, the lid was replaced immediately
October 6, 2025
Reply from Oil Tank Warehouse
Appreciate the review, James! Sorry again about the small moulding defect in the lid. Happy we could get a shiny new one out to you straight away. We don’t hang about!
Reply from Oil Tank Warehouse
Thanks Mark. Really appreciate you taking the time to leave a review.
Does the job.
Product available and despatched quickly.
Product was what was expected, easily fitted and doing the job.
October 6, 2025
Reply from Oil Tank Warehouse
Thanks Geoff - really glad to hear everything arrived quickly, fitted easily and is doing the job perfectly 👍 We appreciate the 4 stars! If there’s ever anything we can do to turn that into a 5-star experience next time, just let us know - we’re always looking to improve.
Reply from Oil Tank Warehouse
Thanks Maureen! Great to hear the delivery was quick and our website didn’t send you into a maze of madness. Thanks again for choosing us.
Compact oil tank valve.
Items as described and seems to be of reasonable quality and fast delivery.
September 25, 2025
Reply from Oil Tank Warehouse
Thanks Andy - we really appreciate your feedback! Great to hear your order arrived quickly and that you’re happy with the quality. Thanks for choosing Oil Tank Warehouse!
Brilliant Company
Really happy with Oil Tank Warehouse. The whole experience was easy from start to finish, super helpful team and quick delivery. Quality product and great service, can’t ask for more.
Would definitely use them again and recommend to anyone.
September 22, 2025
Unprompted review
Reply from Oil Tank Warehouse
Thanks Darren, really pleased you had such a good experience from start to finish. We appreciate your recommendation and hope to serve you again soon.
Very Competetive Price
The item - a Watchman Sonic level transmitter to replace an existing Watchman - was delivered quickly, was well packaged and at a price which beat all other suppliers of this specific equipment item.
August 26, 2025
Reply from Oil Tank Warehouse
Thank you Richard, glad your Watchman Sonic arrived promptly and at a great price. We really appreciate your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.