Oil Tank Warehouse Reviews 

65
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products and the efficiency of the delivery service, often noting quick dispatch and arrival of their orders. Many people highlight the helpfulness and knowledge of the staff, describing the overall service as excellent and easy from start to finish. However, some customers experienced issues with delivery, including items being misrouted or arriving with minor defects, and one instance of a damaged product due to delivery issues. Additionally, one reviewer was dissatisfied with the company's strict return policy, being unable to return an unused item just outside the 14-day window.

What people talk about most

Product

People report positive experiences with product, often highlighting its quality and value, with many finding... See more

Delivery service

Users describe positive interactions with delivery services, frequently highlighting quick and efficient... See more

Service

Customers consistently note positive experiences with service, praising the excellent communication and quick... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy and... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and knowledge.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went to check the oil level as my Apollo gauge not working accurately noticed previous delivery had dropped the cap down the side of my bunded tank .went online for 4inch a cap 11/12/25 and the modifi... See more

Company replied

Rated 5 out of 5 stars

What I would call old school proper customer service. Ordered an oil tank monitor. It set off for the Royal Mail depot but travelled no further. I dropped an email to Tim who said he’d look into it. N... See more

Company replied

Rated 5 out of 5 stars

Really happy with Oil Tank Warehouse. The whole experience was easy from start to finish, super helpful team and quick delivery. Quality product and great service, can’t ask for more. Would definit... See more

Company replied

Rated 5 out of 5 stars

I've used this company twice now. Both times I needed some advice before ordering and they were excellent - extremely knowledgeable and helpful. Products were despatched immediately, and when I n... See more

Company replied


Company details

  1. Heating Equipment Supplier
  2. Agricultural Product Wholesaler
  3. Oil Store
  4. Plumbing Supply Store
  5. Rainwater Tank Supplier

Written by the company

At Oil Tank Warehouse, you’ll discover high-quality products at unbeatable prices! As a family-run business, we aim to be your “one-stop shop” for all your liquid storage needs. Explore our extensive range of tanks suitable for various applications, and we don’t stop there! We also provide the fittings and accessories needed for complete installation. By being approved by a number of brands such as, Harlequin, Titan and Deso we can offer a diverse selection of oil, diesel, kerosene, and biofuel storage tanks in the UK. Our inventory includes bunded oil tanks, single skin oil tanks, and diesel dispensing tanks from a variety of manufacturers. Whether you need a tank for your home, farm, or business, or for fuel, heating oil, or water applications, we have the perfect solution for you."


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

65 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.6

All reviews

(65)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

I had an issue with the wrong part arriving, one phone call and the correct part arrived the next day with a free returns label for the wrong part which was sent to be returned . VERY HAPPY with the service I recieved and I would use them again A+ Service

August 5, 2025
Oil Tank Warehouse logo

Reply from Oil Tank Warehouse

Thank you Richard, great to hear our team got that sorted quickly for you. We appreciate your kind words and your custom.

Rated 4 out of 5 stars

Watchman Sensit works fine.

Ordering and delivery of our Watchman Sensit was easy. Installation was also fairly simple. However, it certainly took over 24hrs for the Sensit dongle to recieve an update from the tank and update our tank level on the web page. However, it currently does update every 2 or 3 days, which is fine for our application.

May 22, 2025
Oil Tank Warehouse logo

Reply from Oil Tank Warehouse

Thanks William, we appreciate the feedback. The Watchman Sensit should normally update daily, but occasional connection delays can occur depending on signal strength. Glad to hear it’s working well overall.

Rated 5 out of 5 stars

I was after a replacement oil tank mine…

I was after a replacement oil tank mine made of steel now 20 year old looks ok but shining a torch inside showed a lot of corrosion so google oil tanks lots of hits so I finally got it down to oiltankwarehouse.co.uk based on cost some reviews and delivery charges .I ordered on line this was very easy and got a instant reply of costs .and a delivery estimates due to incident on our road it was closed for 10 days and the drive round was Horrendous narrow back roads and over a hour added to journey narrow I emailed the firm to ask for a delay I got a immediate response with no problem will arrange on date i had given On the day my tank turned up a flat back lorry with a tail lift now i wanted this tank putting in a safe place due to its size I asked the driver if he could do this for me what a brilliant chap not only put it in the place i wanted he helped move it to a secure area now i have had some of the worst couriers' in the world who did not give a dam now i have had one of the best so dam helpful want absolute delight so thank you oil tank warehouse for one on the easiest buying and delivery experience ever

February 24, 2025
Unprompted review
Oil Tank Warehouse logo

Reply from Oil Tank Warehouse

Thank you for the kind words Ken, I am glad you had a great experience. We strive to go the extra mile for customers as a little bit of our time and consideration always goes a long way. Enjoy your new oil tank!

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