I shopped in my local OKA store yesterday (Broadway) and was so lucky to be greeted by of the designers, Claire, who offered to help me choose some new cushions. Claire was absolutely lovely and extre... See more
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We bought a dining table and 4 chairs from Oka Broadway and wanted to leave a great review for Sarah who helped us there. Following some mistaken price labelling on the chairs, Sarah undertook to reso... See more
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Becca at Broadway has been extremely helpful. She supported me with a return from an online purchase and also held an item for me which was no longer available online but there was one in store. S... See more
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Thank you very much to Becca who assisted us today. We were after a specific lamp base and she found us the last one. She was friendly, chatty and polite and also packaged our items whilst we had a... See more
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Company details
Written by the company
In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.
Contact info
46 High Street, WR12 7DT, Broadway, United Kingdom
- +44 1386 859631
4.8
Excellent
235 reviews
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Brought these on break to the Cotswolds…
Brought these on break to the Cotswolds and a few days later sale started gutted that we missed on the discount, as a very good customer l wish we had a pre warning that this was happening
February 23, 2026
Reply from OKA - Broadway
Dear Darren
Thank you for taking the time to share your review.
While we do regularly review our pricing and run promotional activity throughout the year, our discounts are not always planned far in advance, and we appreciate how frustrating it must have been to receive an offer shortly after your purchase. We have shared your feedback, regarding the timing and communication of our promotions, with the relevant team for their consideration.
Please do accept our apologies and if we can be of assistance, please reach out to our customer service team on 03330 042042.
Kind regards
OKA
Beautiful fabrics
February 22, 2026
Reply from OKA - Broadway
Dear Customer
Thank you very much for taking the time to leave your review. We truly appreciate your kind feedback and are pleased that you enjoyed your visit to our Broadway store and their selection of fabrics.
We hope that you will visit us again soon.
Kind regards
OKA
Reply from OKA - Broadway
Dear Customer,
Thank you for taking the time to leave your feedback.
We are pleased to hear that you were happy with the quality of your purchase and that you had a pleasant experience. Your comments are greatly appreciated.
Kind regards,
OKA
Reply from OKA - Broadway
Dear Richard,
Thank you for taking the time to leave your feedback.
We are delighted to hear that you had a positive experience with our team. Your comments are greatly appreciated and valued.
Kind regards,
OKA
Shop staff were very helpful in…
Shop staff were very helpful in Broadway and the setting was so lovely to show the pieces on sale. We bought a rug we had been looking for and took it home the same day. The quality of the goods on sale was very good.
February 15, 2026
Reply from OKA - Broadway
Dear Howard,
Thank you very much for your review.
We are so pleased to hear that you enjoyed your visit to our Broadway store and that the team were able to assist you in finding the rug you had been searching for. It is wonderful to know that you were happy with both the setting and the quality of the items available.
We truly appreciate you taking the time to share your experience.
Kind regards,
OKA
Lovely showroom
Lovely showroom, although not as good as the last time I visited. Got the feeling some of the staff were unapproachable but thank goodness Paul came in the room and was so helpful. Purchased a plate set because of this. Love them.
February 4, 2026
Reply from OKA - Broadway
Dear Mrs Parry
Thank you for taking the time to share your review. We are so pleased to hear that Paul at our Broadway store could assist you with such helpful service, however we are disappointed to learn that your experience fell short, compared to your previous visit, as we aim to provide a friendly and welcoming environment.
We do thank you for your support and hope that you enjoy using your new plates. We hope to welcome you back again soon.
Kind regards
OKA
Bedroom Chair
Thank you to the staff who helped us search for just the right chair, which is perfect.
February 12, 2026
Reply from OKA - Broadway
Dear Buyer
Thank you for your kind words. We're happy that our team could assist you in finding the perfect chair for your bedroom. Thank you for sharing your positive experience with us; we appreciate it!
Kind regards
OKA
Beautiful items
Item in stock, staff attentive and considerate. Beautifully presented items. Always drop by when in Broadway
February 12, 2026
Reply from OKA - Broadway
Dear Jane
Thank you for taking the time to leave such a warm review. We’re delighted to hear that you enjoy visiting our Broadway store and that the team has made such a positive impression.
It’s always a pleasure to hear from long-standing customers, and we’re grateful for your continued loyalty.
We look forward to welcoming you back again soon.
Kind regards,
OKA
Great service in your Broadway and Bath shop
Great service in your Broadway shop. We bought 4 pictures and they need to be delivered from the warehouse. These arrived in our closest store, Bath a few days later. Staff there were also helpful and carried them to my car. Packaged well .
February 4, 2026
Reply from OKA - Broadway
Dear Vanessa
Thank you for your kind review. We’re so pleased to hear that your experience at our Broadway and Bath stores was smooth and positive, and we hope that you love your prints.
Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Great service, fantastic quality at a competitive price.
Great service received from Sarah after initially enquiring about a rug at their Broadway store. Quote provided was excellent value and rugs delivered very promptly. We’re delighted with how they look in our house.
January 30, 2026
Reply from OKA - Broadway
Dear Robert,
Thank you very much for your kind review.
We are so pleased to hear that you had a positive experience with our Broadway store and that Sarah was able to assist you with your enquiry. It is wonderful to know that you are delighted with your rugs and that they were delivered promptly.
Your feedback is truly appreciated, and we hope you continue to enjoy your purchase.
Kind regards,
OKA
Reply from OKA - Broadway
Dear Fiona,
Thank you for taking the time to leave your review.
We are delighted to hear that you are pleased with your rug and that your delivery experience was efficient. Your kind feedback is greatly appreciated.
Kind regards,
OKA
very nice location in a fabulous…
very nice location in a fabulous building. super layout with lots of rooms to explore for a variety of gifts and homeware, something there for everyone.
February 4, 2026
Reply from OKA - Broadway
Dear Jackie,
Thank you for taking the time to leave such a lovely review.
We are delighted to hear that you enjoyed the Broadway store, particularly the location, the building, and the layout. It is wonderful to know that you found plenty to explore and that the range of gifts and homeware appealed to you.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
We had very friendly service
We had very friendly service , help and advice.
The chair was delivered on time and we absolutely love it.
The shop in Broadway is gorgeous. Each room beautifully displayed.
January 29, 2026
Reply from OKA - Broadway
Dear Susan
Thank you for your lovely review. We appreciate you taking the time to acknowledge our Broadway team and the exceptional service they provided on your recent visit, and we are delighted to hear that you love your new chair!
It’s wonderful to know the store’s layout and atmosphere left such a positive impression and we hope that you will visit us again soon.
Warm regards,
OKA
Reply from OKA - Broadway
Dear Karen
Thank you for your wonderful review. We’re so pleased to hear that you had such an enjoyable experience at our Broadway store and that our team were so helpful during your visit.
We truly appreciate your kind words and look forward to welcoming you back again soon.
Kind regards,
OKA
Great service from Alarna
Alarna was very helpful, patient and gave us excellent service
January 19, 2026
Unprompted review
Reply from OKA - Broadway
Dear Angela,
Thank you so much for sharing your feedback. We’ll make sure your kind comments are passed on to Alarna and the Broadway team. We’re delighted you had such a positive experience and hope to see you again soon.
Kind regards,
OKA
Greatly helpful
January 16, 2026
Reply from OKA - Broadway
Dear Cynthia,
Thank you for taking the time to leave your review. We really appreciate your feedback and will be sure to pass your comments on to the Broadway team. We hope to welcome you back again soon.
Kind regards,
OKA
Always a lovely friendly welcome and…
Always a lovely friendly welcome and great service.
January 13, 2026
Reply from OKA - Broadway
Dear Gail
Thank you for your lovely feedback. We’re delighted to hear that you enjoy visiting our Broadway store and that the team has made such a positive impression . We truly appreciate your continued support and hope that you will visit us again soon!
Kind regards
OKA
Staff responded well to enquiries and…
Staff responded well to enquiries and checked quality of products prior to completion of transaction. Informed me of further discount available for final day of sale.
January 4, 2026
Reply from OKA - Broadway
Dear Simon
Thank you for your kind review. We’re so pleased to hear that your experience at our Broadway store was a smooth and positive one. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
The lady that helped me with getting a…
The lady that helped me with getting a shade to go with the base was so helpful and patient ! There was so much choice I love going to Oka in Broadway and getting lost in the decor Thank you very much
January 1, 2026
Reply from OKA - Broadway
Dear Ms Bigham,
Thank you so much for taking the time to leave your review. We’re really pleased to hear about your visit to our Broadway store, and we’ll be sure to pass your kind feedback on to the team. We hope to welcome you back again very soon.
Kind regards,
OKA
Lovely store to visit
Lovely store to visit; I found some glasses on sale at an excellent price. Customer service at check-out was excellent. Lovely staff.
Thank you!
December 31, 2025
Reply from OKA - Broadway
Dear Ian,
Thank you for taking the time to leave your review. We’re pleased to hear you enjoyed your visit to our Broadway store and appreciate you sharing your experience with us.
We hope to welcome you back again soon.
Kind regards,
OKA
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