OKA - Broadway Reviews 235

TrustScore 5 out of 5

4.8

46 High Street, WR12 7DT Broadway, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I shopped in my local OKA store yesterday (Broadway) and was so lucky to be greeted by of the designers, Claire, who offered to help me choose some new cushions. Claire was absolutely lovely and extre... See more

Company replied

Rated 4 out of 5 stars

We bought a dining table and 4 chairs from Oka Broadway and wanted to leave a great review for Sarah who helped us there. Following some mistaken price labelling on the chairs, Sarah undertook to reso... See more

Company replied

Rated 5 out of 5 stars

Becca at Broadway has been extremely helpful. She supported me with a return from an online purchase and also held an item for me which was no longer available online but there was one in store. S... See more

Company replied

Rated 5 out of 5 stars

Thank you very much to Becca who assisted us today. We were after a specific lamp base and she found us the last one. She was friendly, chatty and polite and also packaged our items whilst we had a... See more

Company replied


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Lighting Store

Written by the company

In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.


Contact info

4.8

Excellent

TrustScore 5 out of 5

235 reviews

5-star
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1-star

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Rated 5 out of 5 stars

No change. Excellent as always.

I have reviewed OKA before and the excellent review remains the same. I just love the Broadway shop. The quality is second to none and the staff so helpful and courteous. Well done OKA- ( again)

November 19, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Dear Vicki

Thank you for your wonderful feedback. We’re delighted to hear that you enjoy visiting our Broadway store and that the team has made such a positive impression . We truly appreciate your continued support and hope that you will visit us again soon!

Kind regards
OKA

Rated 5 out of 5 stars
OKA - Broadway logo

Reply from OKA - Broadway

Dear Mrs Turner

Thank you for your kind review. We’re so pleased to hear you received such helpful service from our Broadway team. Your feedback means a lot to us and will be shared with the store.

Kind regards,
OKA

Rated 5 out of 5 stars

Great service

Great service
The store team went out of their way to find the cushions i wanted to purchase

November 12, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Dear Gaye

Thank you for sharing your experience. We are delighted to hear that you felt well supported during your visit to our Broadway store. It’s wonderful to know that our team helped you find the right cushions, and we truly appreciate your kind feedback.

We look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Love the way everything is displayed

Love the way everything is displayed

November 10, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Dear Customer,

Thank you for your kind feedback. We’re delighted to hear that you enjoyed the way our Broadway store is presented. Creating an inspiring and welcoming shopping environment is very important to us, and it’s lovely to know this stood out during your visit.

We truly appreciate your review and hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Wonderful and helpful service

The Sales lady was so helpful and went the extra mile to find what we wanted. I find that OKA is always lije this.
thank you

November 6, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Dear Mrs Mansford

We're so pleased to hear that you enjoyed your recent visit to our Broadway store and that you received such helpful and friendly service. We appreciate you taking the time to share your positive experience with us and hope to see you again soon.

Kind regards
OKA

Rated 5 out of 5 stars

Sarah (Broadway store) was extremely…

Sarah (Broadway store) was extremely helpful. She and a colleague were very accommodating and moved some furniture around for us in store so we could picture how it would look in our home.

November 2, 2025
Unprompted review
OKA - Broadway logo

Reply from OKA - Broadway

Dear Bea

Thank you for your wonderful review. We’re delighted to hear that your visit to our Broadway store was such a positive experience and that Sarah and her team’s care and knowledge helped you visualise how our pieces would look in your home. Your kind words are truly appreciated, and we hope to welcome you back again soon.

Warm regards,
OKA

Rated 5 out of 5 stars

Amazing and informative staff.

Amazing and informative staff.
A lovely space with beautiful furnishings.
The area has been done so well and makes shopping at this location and absolute joy

November 4, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Dear Sarah

Thank you for your lovely review. We’re delighted to hear you enjoy visiting our Broadway showroom. It’s wonderful to know you find the team helpful and the store beautifully presented, your kind words will be passed to them.

We hope to welcome you back again soon!

Warm regards
OKA

Rated 5 out of 5 stars

Fantastic

The Broadway store offers a wonderful shopping experience. The period property is a perfect backdrop to display a wide range of Oka furniture in room settings.
Staff are always welcoming and ready to offer expert advice and ideas.

October 29, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Dear Coz,

Thank you for your fantastic review. We’re delighted to hear that you enjoyed your visit to our Broadway store and appreciated both the beautiful setting and the range of products on display. It’s wonderful to know our team made you feel welcome and offered helpful advice during your visit.

Your kind words are greatly appreciated, and we look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Very helpful and friendly service and…

Very helpful and friendly service and great to be able to park outside

October 26, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Dear Charles,

Thank you for your kind review. We’re delighted to hear that you received such helpful and friendly service during your visit to our Broadway store. It’s great to know that the convenience of parking made your experience even better.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

A luxurious experience!

Its such an experience visiting your store in Broadway! I d love to live in a house like this!!! Every room is luxurious and enticing.

October 21, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Dear Sian
It's wonderful to hear that you enjoyed your visit to our Broadway store and found it to be luxurious and enticing.

We appreciate you sharing your positive experience with us and hope to welcome you back soon.

Kind regards
OKA

Rated 5 out of 5 stars

Just love it

October 21, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Thank you for your lovely review. We are delighted to hear how happy you are, and we truly appreciate you taking the time to share your feedback. We hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Great quality product

Great product, lovely quality and super customer service

October 21, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Dear Sarah,

Thank you for your wonderful review. We are delighted to hear that you are pleased with the quality of your purchase and the service you received. Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Courteous staff with good knowledge.

Courteous staff with good knowledge.

September 28, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Dear Mr Rolinson,

Thank you for your kind review. We’re so pleased to hear that you found our Broadway team courteous and knowledgeable — your feedback is greatly appreciated and will be shared with them.

Kind regards,
OKA

Rated 5 out of 5 stars

Great stuff!

Lovely stock, beautiful
Reasonably priced
Good quality
Staff at this store were extremely helpful and courteous

September 26, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Dear Khurshid,

Thank you for your wonderful review. We’re delighted to hear you enjoyed your visit to our Broadway store and were pleased with both the quality of our products and the service you received from our team. Your kind words are greatly appreciated.

Kind regards,
OKA

Rated 4 out of 5 stars

Extremely helpful staff at Broadway

Extremely helpful staff at Broadway. Thank you.

September 23, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Dear Linda,

Thank you for your lovely review. We’re delighted to hear you received such helpful service from our Broadway team — your kind words mean a great deal to us and will be shared with the store.

Kind regards,
OKA

Rated 5 out of 5 stars

Great visit today 👍

September 21, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Dear Alison,

Thank you for your lovely review. We’re so pleased to hear you had a great visit to our Broadway store — your feedback is much appreciated.

Kind regards,
OKA

Rated 5 out of 5 stars

Excellent

Excellent, friendly and helpful😊

September 19, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Dear Suzy,

Thank you for your lovely review. We’re so pleased to hear you received such friendly and helpful service from our Broadway team. Your kind words are greatly appreciated and will be shared with them.

Kind regards,
OKA

Rated 5 out of 5 stars

Knowledgeable

Friendly, knowledgeable and helpful staff. Thank you

September 16, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Dear Mr Rigby,

Thank you for your kind review. We’re delighted to hear you received such friendly and knowledgeable service from our Broadway team. Your feedback means a lot to us and will be shared with the store.

Kind regards,
OKA

Rated 5 out of 5 stars

The staff are always so helpful and…

The staff are always so helpful and kind and always assist with loading items cannot rate highly enough! Also it is my go to store I always find what I am looking for! I use both stores in Broadway and Bath and Sarah in Broadway is extremely helpful as is Richard in Bath not forgetting all staff too!

September 15, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Dear Wendy,

Thank you for your wonderful review. We’re so pleased to hear that our teams in both Broadway and Bath consistently provide such kind and helpful service. It’s lovely to know that Sarah, Richard, and the rest of the team make your visits so enjoyable and that OKA is your go-to store.

Kind regards,
OKA

Rated 4 out of 5 stars

The young woman who helped me and dealt…

The young woman who helped me and dealt with my purchase was very helpful and attentive so 5 stars for her but the other woman who was there was quite dismissive and gave me no eye contact and came over as nit being interested in me whatsoever!

September 12, 2025
OKA - Broadway logo

Reply from OKA - Broadway

Dear Mrs Petersons,

Thank you for your feedback. We’re so pleased to hear that one of our Broadway team members was helpful and attentive during your visit. We’re sorry to learn that part of your experience didn’t meet your expectations — this isn’t the impression we’d ever want you to leave with. We’ve shared your comments with the store team to review and ensure every customer feels equally valued and welcomed.

Kind regards,
OKA

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