I shopped in my local OKA store yesterday (Broadway) and was so lucky to be greeted by of the designers, Claire, who offered to help me choose some new cushions. Claire was absolutely lovely and extre... See more
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We bought a dining table and 4 chairs from Oka Broadway and wanted to leave a great review for Sarah who helped us there. Following some mistaken price labelling on the chairs, Sarah undertook to reso... See more
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Becca at Broadway has been extremely helpful. She supported me with a return from an online purchase and also held an item for me which was no longer available online but there was one in store. S... See more
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Thank you very much to Becca who assisted us today. We were after a specific lamp base and she found us the last one. She was friendly, chatty and polite and also packaged our items whilst we had a... See more
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Company details
Written by the company
In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.
Contact info
46 High Street, WR12 7DT, Broadway, United Kingdom
- +44 1386 859631
4.8
Excellent
235 reviews
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Great shopping experience in the lovely…
Great shopping experience in the lovely Broadway store and excellent customer service.A++++
July 8, 2025
The staff were extremely helpful and…
The staff were extremely helpful and attentive and managed to secure us the cabinet we wanted at the sale price
July 9, 2025
Buying lamps in Broadway store
Buying lamps in Broadway store. The lamps were hand blown glass and a choice between three. Assistant willingly unplugged display lamp, quite tricky as on high shelf and took all two window for me to compare. A very helpful lady.
July 5, 2025
Really helpful staff and let me leave…
Really helpful staff and let me leave my large purchase and collect on the way back
July 4, 2025
Very pleasant,efficient staff and I…
Very pleasant,efficient staff and I found a real sale bargain which made my day.
July 5, 2025
BEAUTIFUL & TASTEFUL DECORATED SHOP…
BEAUTIFUL & TASTEFUL DECORATED SHOP with extremely helpful & friendly staff!
We are definitely coming back ♥️
July 5, 2025
I’d like it all!
Beautiful product, lovely helpful staff and a customer car park too! The room sets are styled to perfection and lots of inspiration to be had. Thank you.
July 1, 2025
Love OKA in Broadway!
July 1, 2025
Quality service with quality products
This must be the best showroom ever! Great Georgian House in possibly the UK's best village.
To make things better there service is always exceptional and the products are of a great quality.
June 29, 2025
Excellent communication
Excellent communication, arrived within the slot, polite and careful delivery. Were happy to unpack and take away the packaging. Great guys!!!
June 25, 2025
Unprompted review
May use AI-assist with repliesRead more
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Really delightful staff and excellent…
Really delightful staff and excellent customer service…
June 24, 2025
Reply from OKA - Broadway
Dear Anne
We're so glad our team and service delighted you; it's always our goal to provide excellent support.
We appreciate your feedback.
Kind regards
OKA
Quality choices
June 24, 2025
Reply from OKA - Broadway
Dear Philip
Thank you for sharing your feedback.
We're pleased that you enjoyed your recent visit to our Broadway store and the choices available, and we hope we will see you again!
Kind regards
OKA
I was given great advice by a lady ( I think ) was named Kate . She was absolutely amazing
Great experience. I was helped by a lady called Kate ( I think ) . She was absolutely amazing and gave me some great advice on cushions . I would have never picked the ones she selected for me , but they are so perfect for my new sofas , I absolutely love them , thank you x
June 22, 2025
Reply from OKA - Broadway
Dear Jackie
We're delighted you enjoyed your experience at our Broadway store. It's wonderful to hear that our team member provided such helpful advice and that you love the cushion selections.
Thank you for sharing your positive feedback; we truly appreciate it.
Warm regards
OKA
Customer Service
One of the sales assistants was really surly and border line rude to my daughter( age 25) as she was collecting an online order. I didn't get her name but she had a nose piercing and was in black.
For my order the manager and assistant - young woman in white top were fabulous.
A bit of customer service training needed and not to discriminate when serving younger customers maybe :)
June 21, 2025
Reply from OKA - Broadway
Dear Sue,
Thank you very much for sharing your experience with us. We’re so pleased to hear that the manager and the assistant in the white top provided fabulous service for your order.
However, we’re very sorry to hear about the interaction your daughter experienced when collecting her online order. We’ll investigate this further and ensure it’s addressed.
Best regards,
OKA
Broadway store
Great advice and most helpful with packing of items purchased . Will definitely return
June 20, 2025
Reply from OKA - Broadway
Dear Gary
Thank you for your lovely feedback. We are pleased that our team made such a good impression and we look forward to welcoming you back.
Kind regards
OKA
Beautiful items for the home & garden
Beautiful items for the home & garden, great merchandising and good service all located in Broadway…what’s not to like 😀
June 15, 2025
Reply from OKA - Broadway
Dear David,
Thank you for your kind words. We're delighted to hear you enjoyed the service and had a great experience in our store. We hope to welcome you back again soon.
Warm regards,
OKA
Love the store in Broadway
Love the store in Broadway, staff always really nice and helpful.
May 24, 2025
Reply from OKA - Broadway
Dear Stephanie,
Thank you for your kind words. We're so pleased to hear you love our Broadway store and that the team there has made such a positive impression. We’ll be sure to pass on your lovely feedback.
Warm regards,
OKA
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