I shopped in my local OKA store yesterday (Broadway) and was so lucky to be greeted by of the designers, Claire, who offered to help me choose some new cushions. Claire was absolutely lovely and extre... See more
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We bought a dining table and 4 chairs from Oka Broadway and wanted to leave a great review for Sarah who helped us there. Following some mistaken price labelling on the chairs, Sarah undertook to reso... See more
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Becca at Broadway has been extremely helpful. She supported me with a return from an online purchase and also held an item for me which was no longer available online but there was one in store. S... See more
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Thank you very much to Becca who assisted us today. We were after a specific lamp base and she found us the last one. She was friendly, chatty and polite and also packaged our items whilst we had a... See more
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Company details
Written by the company
In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.
Contact info
46 High Street, WR12 7DT, Broadway, United Kingdom
- +44 1386 859631
4.8
Excellent
235 reviews
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Reply from OKA - Broadway
Dear Glenys,
Thank you for your kind words. We're so pleased to hear you’re happy with your purchase and the service you received. We hope to welcome you back again soon.
Warm regards,
OKA
Well laid out and helpful staff.
Well laid out and helpful staff.
A fantastic range of items
May 23, 2025
Reply from OKA - Broadway
Dear Keith,
Thank you for your kind feedback. We're so pleased to hear you enjoyed the store layout and found our team helpful. It’s great to know you appreciated the range of items too — we hope to welcome you back again soon.
Warm regards,
OKA
Item delayed ,still not delivered.item…
Item delayed ,still not delivered.item payed in full 16/3/25.
May 18, 2025
Reply from OKA - Broadway
Dear Mrs Butt
Thank you for your feedback and we are truly sorry to hear about your experience.
We have identified your account, and one of our Customer Service agents will be reaching out to you shortly to assist with your order.
We appreciate your feedback.
Kind regards,
OKA
Reply from OKA - Broadway
Dear James,
Thank you for your kind feedback. We're delighted to hear you're happy with the product, price, and service. We really appreciate your support and hope to see you again soon.
Warm regards,
OKA
Reply from OKA - Broadway
Dear Joanna
We appreciate your kind words and are glad to hear you found our Broadway team helpful and attentive.
Best regards
OKA
Reply from OKA - Broadway
Dear Michael
Thank you for taking the time to share your feedback.
It's wonderful to hear that you had such a positive shopping experience and that our team were able to assist you with their knowledge and helpfulness.
We look forward to welcoming you back soon!
Kind regards
OKA
People you can speak with.
Very good service at the till.
If a item is not in stock it needs to be delivered to the store you can get to or delivered to your home for a reasonable charge you also need to speak to people on the PHONE especially if you won't to do a phone order.
More people than you think do not won't to order on line and will look elsewhere if that's the only option.
So you have got all these thing right.
We will always look to you first.
Mrs SA Allen.
April 27, 2025
Reply from OKA - Broadway
Dear Mrs Allen
We really appreciate your feedback and are happy to hear about the good service you received in our Broadway store.
We understand the importance of offering options like store delivery or reasonable home delivery, when items are out of stock. We also acknowledge the need for phone order accessibility for those who prefer it.
Thank you for choosing us; we value your support.
Best wishes
OKA
Excellent customer service at Oka…
Excellent customer service at Oka Broadway store yesterday. Helpful, friendly and patient.
Very good at helping me to make the right choice. A pleasure to shop there.
Clare was really helpful, guiding me around the store and made good recommendations with colour etc. Paul has always been very good.
Apologies for not knowing any other names! All were a great help yesterday. Thank you.
May 3, 2025
Reply from OKA - Broadway
Dear Mrs Staley
We're delighted to hear about the excellent service you received at our Broadway store. It's wonderful to know that our team was helpful, friendly, and patient, assisting you in making the perfect choice. We appreciate your kind words and are glad you enjoyed your shopping experience.
We'll be sure to pass along your compliments to Claire and Paul, and thank the rest of the team for their great help.
Best wishes
OKA
Very helpful Staff
Lovely lamp , Very helpful staff at the Broadway store, purchased lamp over the telephone and order was quickly dispatched.
April 25, 2025
Reply from OKA - Broadway
Dear Caroline
We're delighted to hear you had a positive experience with our Broadway store and that you were happy with your purchase.
We appreciate your kind words about our team and the speed of your order. We're always striving to provide excellent customer service and we are thrilled to know we met your expectations.
Best regards
OKA
Staff are extremely helpful
Staff are extremely helpful, they know the products well and provide great design guidance and advice.
During our recent visits to the store and telephone orders the staff were very efficient in resolving our difficult situation and helped to make the right purchase and delivery arrangement.
April 29, 2025
Reply from OKA - Broadway
Dear Mrs Doyle
Thank you for your kind words about our Broadway team. We are thrilled to hear that you found them so helpful and knowledgeable. We strive to provide excellent customer service and are delighted that our team was able to assist you with your recent purchases and delivery arrangements.
We really appreciate your positive feedback and will be sure to share it with our team.
Best regards
OKA
Great purchase at OKA Broaxway …
Great stock excellent purchase fabulous setting in the Cotswolds very helpful staff
April 28, 2025
Reply from OKA - Broadway
Dear Ann
Thank you for your sharing your feedback.
We're thrilled to hear you enjoyed our products and the beautiful Cotswolds setting of our Broadway store. It's fantastic to know our team was helpful.
We hope you love your purchase!
Kind regards
OKA
Reply from OKA - Broadway
Dear Mrs James
Thank you for your kind words! We're so glad you enjoyed your purchase and found our team lovely. We appreciate your support and look forward to seeing you again soon.
Best regards
OKA
Excellent service
April 21, 2025
Reply from OKA - Broadway
Dear Hayden
We're delighted to hear about your positive experience at our Broadway showroom!
It's wonderful to know our team provided you with excellent service and we will be sure to share your kind words with them.
Kind regards
OKA
Coleridge sofas
Meg was so helpful and pleasant, she even came out to our home and did a virtual styling for us. We were hesitating over the colour of the sofas and she guided us to the right choice.
April 11, 2025
Reply from OKA - Broadway
Dear Mrs Ellis
We're totally thrilled to hear about your positive experience with Meg in our Broadway store.
It's wonderful to know that she went above and beyond to help you with your sofa selection. Her dedication to providing excellent customer service is truly appreciated. We're glad you found the perfect colour for your home.
Thank you for your support and we look forward to welcoming you back soon!
Best wishes
OKA
Gorgeous items!
Had a lovely time on Oka today. Wanted velvet cushions for my new sofas and not only got some luscious ganache velvet ones, but they were in the sale at a very reasonable price! And I was also able to buy a lovely linen lampshade for only £18! Staff were very helpful and held onto all my enormous bags so that I could collect with the car. Such a great shopping experience- love the room layouts and quality of beautiful articles. Usually a bit expensive but the sale was marvellous.
April 17, 2025
Reply from OKA - Broadway
We're thrilled to hear you had such a wonderful shopping experience in our Broadway store!
It sounds like you found some fantastic treasures during our sale.
We're so happy you were able to find the perfect velvet cushions and a beautiful linen lampshade at such great prices.
We aim to create a welcoming and inspiring shopping environment, and we're delighted that you enjoyed the room layouts and quality of our products.
We hope you enjoy your new purchases!
Kind regards
OKA
A beautiful shop yo visit in Broadway.
April 15, 2025
Reply from OKA - Broadway
Dear Sylvia
We're so glad you enjoyed your visit! We strive to create a welcoming and beautiful space for our customers.
Kind regards
OKA
Reply from OKA - Broadway
Dear Stuart
We appreciate you taking the time to share your feedback following your recent visit to our Broadway store.
We're thrilled to hear you enjoyed our selection and the service you received.
Thank you for your support.
Kind regards
OKA
The whole experience in Oka is amazing
The whole experience in Oka is amazing. The shop is incredible and all of the products are beautifully displayed. What impressed me most however, was the staff, who are utterly charming and pleased to help
April 7, 2025
Reply from OKA - Broadway
Dear Patricia,
Thank you for such a lovely review! We're so pleased to hear that you enjoyed your visit and that the store, products, and team all left such a great impression.
It means a lot to us that you took the time to share your experience — especially your kind words about our staff. We'll be sure to pass on your compliments to the team.
We hope to welcome you back again soon!
Kind regards,
OKA
Great face to face service in the Bath…
Great face to face service in the Bath Store. Also supported and sourced another item that was in stock and arranged delivery. Thank you
March 28, 2025
Reply from OKA - Broadway
Dear Mr Norris
We appreciate your kind words and are thrilled to hear about your positive experience in our Bath store. It's wonderful to know that our team was able to provide you with excellent service and support.
We look forward to welcoming you back soon!
Best regards
OKA
Reply from OKA - Broadway
Dear Helen
We're happy to hear you love our cushion covers!
Kind regards
OKA
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