Niall Doherty was incredibly helpful at the Chelsea store. He really went above and beyond to help me choose the furniture, try out possibilities in the shop (and in the window!) and then follow up on... See more
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Well presented excellent furniture in the Chelsea store with helpful staff, however, badly let down by the appalling delivery service of our garden furniture. After a few changed delivery dates we had... See more
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Lovely staff in the Chelsea branch. We were in a hurry with a train to catch towards the end of the day and they helped with the sale in double quick time. Armchair arrived and after the delivery I... See more
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Great customer service. Shame ALL your fabric (linen, silk) lampshades are so thin. You can see the light bulb illuminated when lit. For this reason, we had no choice but to return both shades we b... See more
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Company details
Written by the company
Our beautiful glass-fronted flagship store is located in the heart of London’s design scene, a stone’s throw away from the stylish King’s Road, where you will find countless high-end fashion and interiors shops. Our entire collection of furniture and accessories can be explored across the three floors, with pieces styled in seasonal room sets. Explore our light-filled upper floors or our moodily lit lower floor, styled by our visual team to give you abundant inspiration.
Contact info
155-167 Fulham Road, SW3 6SN, London, United Kingdom
- +44 20 7581 2574
4.4
Excellent
329 reviews
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Always a great experience
Always a great experience, fabulous merchandise and wonderful helpful staff
April 17, 2025
Reply from OKA - Chelsea
Dear Ginty
Thank you for your wonderful review! We're thrilled to hear that you had another great experience with us.
We're delighted that you enjoyed our merchandise and found our team to be helpful. Providing exceptional service and quality products is our top priority, and we're so happy to know we met your expectations.
We look forward to welcoming you back again soon!
Kind regards
OKA
Very helpful & polite staff
Staff were particularly helpful in the Chelsea shop. Found an extra set of mugs and new cushion covers
April 17, 2025
Reply from OKA - Chelsea
Dear Gill
We're delighted to hear that you enjoyed your visit to our Chelsea showroom. Our team are dedicated to providing excellent customer service, and we're thrilled that they were able to help you find what you were looking for.
We hope you enjoy your new mugs and cushion covers!
Kind regards
OKA
Helpful staff
Bought a very large, very heavy vase. The staff were very helpful and took time in packaging it safely for me.
April 20, 2025
Reply from OKA - Chelsea
Dear Juliet
We appreciate your kind words about our team.
We're glad they were able to help you with your purchase and ensure your vase was packaged safely.
We hope that you love your purchases.
Best regards
OKA
Reply from OKA - Chelsea
Dear Aisha
Thank you for your kind words!
We're delighted that you found our team in our Chelsea store helpful and responsive. We strive to provide excellent customer service and appreciate your feedback.
Best regards
OKA
Always a source of inspiration and…
Always a source of inspiration and quality products
April 5, 2025
Reply from OKA - Chelsea
Dear Emanuele
We are so happy to hear that you find our products inspiring and of high quality. It is our goal to provide customers with the best possible experience.
Thank you for your kind words and continued support.
Best regards
OKA
Friendly helpful assistant.
March 24, 2025
Reply from OKA - Chelsea
Dear Carole
We're thrilled to hear you had a positive experience in our Chelsea store! It's wonderful to know the team was able to provide helpful assistance.
We appreciate your kind words and hope to see you again soon.
Best regards
OKA
Redbrick, Batley
Good experience. Helpful staff. Well prepared displays.
Later, however, on opening the pair of puma book ends, I found a design fault - books rest against the rather delicate ears of the cats - a built in accident problem. I shall return them to the shop.
The onyx bowl is fine.
March 22, 2025
Reply from OKA - Chelsea
Dear Robin
We appreciate your kind words about our new Redbrick store and displays.
We're sorry to hear about the issue with your bookends. We strive to provide high-quality products, and it's disappointing to hear about this design flaw. We'll certainly take your feedback into consideration.
We're glad you're happy with the onyx bowl.
Best regards
OKA
Lovely helpful staff!
March 17, 2025
Reply from OKA - Chelsea
Dear Mrs Hoban
Thank you for taking the time to share your feedback.
We will ensure that your comments are passed to our Chelsea Team, who will be delighted to hear of your positive experience and hope that you will return soon.
Kind regards
OKA
That it is both the product and the people that make OKA an enduring brand.
The PEOPLE who work at OKA could not be more helpful and knowledgeable. We take for granted that the product will be excellent, but should never take for granted who makes it happen on the shop floor for customers. My gratitude to all who have helped me over the years. Please, if possible, pass this on to them. Thank you.
March 8, 2025
Reply from OKA - Chelsea
Dear Collette
We are so happy to hear that you have had such positive experiences with our team.
We will certainly share your kind words with our Chelsea Showroom as we strive to provide exceptional customer service and it is truly rewarding to know that their efforts have made a difference to you.
Thank you for continued support and we look forward to welcoming you back soon!
Best wishes
OKA
Helpful knowledgeable pleasant staff
March 13, 2025
Reply from OKA - Chelsea
Dear Mo
Thank you for sharing your feedback.
We will be sure to pass your comments on to our team in our Chelsea Showroom, who will be thrilled you had such a positive experience when you visited their store.
We hope that you love your Table Lamp and Shade and we appreciate your support!
Kind regards
OKA
shopping at Oka
"I regularly shop at Oka, and during my last visit, I was delighted by the wide variety of beautiful furniture and home furnishings. The staff were highly knowledgeable and incredibly helpful. I look forward to returning soon."
March 1, 2025
Reply from OKA - Chelsea
Dear Barbara
Thank you for your feedback. The team in our Chelsea Showroom will be thrilled you had such a positive experience, and we thank you for your continued support.
We really do look forward to welcoming you back!
Kind regards
OKA
Reply from OKA - Chelsea
Dear Susan,
Thank you for your lovely review! We're delighted to hear that you enjoyed our showroom and found our team helpful. We appreciate your support and look forward to welcoming you back soon.
Best regards,
OKA
good service
February 23, 2025
Reply from OKA - Chelsea
Dear Tommaso,
Thank you for your review! We're pleased to hear that you had a good experience with our service. We appreciate your support and look forward to assisting you again in the future.
Best regards,
OKA
Very helpful staff who did a super job
Very helpful staff who did a super job. Excellent service.
February 9, 2025
Reply from OKA - Chelsea
Dear Jill,
Thank you for your kind words! We're so pleased to hear that our team provided excellent service and that you found them helpful. We truly appreciate your support and look forward to welcoming you again soon!
Kind regards,
OKA
Excellent service
February 16, 2025
Reply from OKA - Chelsea
Dear Rachel,
Thank you for sharing your feedback! We’re delighted to hear you enjoyed excellent service. We truly appreciate your support and look forward to welcoming you back soon.
Kind regards,
OKA
Fabulous shop, wonderful service.
I had a fab shopping experience at Oka. I was only buying cushion inserts and a lampshade this visit but I still received the same fabulous service. One of my favourite interior shops.
February 15, 2025
Reply from OKA - Chelsea
Dear Dee,
Thank you for sharing such lovely feedback! We’re delighted you had a fabulous shopping experience and felt well looked after. It means a lot to us that OKA is among your favourite interior shops. We look forward to welcoming you back again soon!
Kind regards,
OKA
Reply from OKA - Chelsea
Dear Leslye,
Thank you for your wonderful feedback! It’s always our goal to provide excellent support, and we’re happy that we could meet your expectations. We hope to assist you again soon!
Kind regards,
OKA
Brooke had some wonderfully creative…
Brooke had some wonderfully creative ideas for my home and has utterly transformed it. I loved that she gave me the confidence to consider things I would not have done previously - the results were way better than I could possibly have imagined. Thank you Oka.
February 11, 2025
Unprompted review
Reply from OKA - Chelsea
Dear Rachel,
Thank you for your lovely feedback! We're so happy to hear that Brooke’s creative ideas have transformed your home and that she was able to inspire you to try something new. We’ll be sure to pass along your thanks to Brooke. We appreciate your support and look forward to assisting you again soon!
Kind regards,
OKA
Brooke has been awesome
Brooke has been awesome! Patient with great ideas - a real please to work with over 2 orders for my new house!
February 11, 2025
Unprompted review
Reply from OKA - Chelsea
Dear Tom,
Thank you for your fantastic review! We're so glad to hear that Brooke has been awesome to work with and that her patience and great ideas have made such a difference. We wish you all the best in your new home and look forward to assisting you again!
Kind regards,
OKA
Thank you Oka Chelsea Team
I was in the Oka Chelsea store yesterday evening, this time purchasing some cushions. The team never cease to amaze me with their welcoming hospitality, kindness and dedication. They always go above and beyond in their efforts, patience and customised/personalised assistance and advice to make my shopping experience/purchase one to appreciate and remember. Brooke is absolutely wonderful. A real asset to the team and a perfect representation of the brand. Sarita is delightful, always so polite and pleasant, a beam of light. Michelle is also wonderful, as is Carinna. A marvellous team overall. Thank you Oka Chelsea Team for your outstanding customer service.
February 8, 2025
Unprompted review
Reply from OKA - Chelsea
Thank you so much for your heartfelt feedback! We’re thrilled to hear that your experience in our Chelsea store was so memorable, and we’ll be sure to pass your kind words along to Brooke, Sarita, Michelle, and Carrina. It’s wonderful to know that their dedication and personalised service made such an impact on your shopping experience. We truly appreciate your support and look forward to welcoming you back soon!
Kind regards,
OKA
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