OKA - Froxfield Reviews 135

TrustScore 5 out of 5

4.8

The Forge, Bath Road, Froxfield, SN8 3LD Marlborough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent help at the Marlborough ( Froxfield) branch of Oka, where everything is beautifully displayed. Our questions were listened to carefully and solutions ( lamp shades!) were sought. A great e... See more

Company replied

Rated 2 out of 5 stars

The cushion covers are gorgeous so I have no complaints about the product. However I bought them very recently in your Marlborough store and while there I asked if there were any discounts coming up t... See more

Company replied

Rated 5 out of 5 stars

I selfishly rang late on a Friday afternoon - but I would never have guessed from the reaction. Bethany answered, and knew exactly what I was talking about. She rang back as promised, very promptly,... See more

Company replied

Rated 5 out of 5 stars

Helpful staff, especially Sandra and Debbie at the Froxfield store. Beautiful layouts and Indian influenced designs which work well in various interiors. Not cheap but I’d rather pay for quality items... See more

Company replied


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Lighting Store

Written by the company

Beyond the antique shops of market towns Hungerford and Marlborough, and the historic scenery of Stonehenge, you will find the charming village of Froxfield, home to our countryside flagship store, on the border of the beautiful Berkshire and Wiltshire counties. A mezzanine level showcases our unique collection of furniture and accessories, arranged into seasonal room sets by our talented visual team.


Contact info

  • The Forge, Bath Road, Froxfield, SN8 3LD, Marlborough, United Kingdom

  • +44 1488 684250

4.8

Excellent

TrustScore 5 out of 5

135 reviews

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Rated 5 out of 5 stars

Very helpful and knowledgeable staff…

Very helpful and knowledgeable staff and were able to assist in my choice of product. Thank you so much

November 3, 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Charles,

Thank you for your lovely review. We’re so pleased to hear that our team in Froxfield provided such helpful and knowledgeable service and assisted you in finding the right piece. Your kind words are greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Lovely young lady served me

Lovely young lady served me found the correct packing box for the four prints I bought wrapped them and carried them to my car, very nice.

November 4, 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Trudy,

Thank you for your kind review. We’re delighted to hear that you received such thoughtful and attentive service during your visit to our Froxfield store. It’s lovely to know our team helped make your shopping experience so enjoyable.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Friendly and helpful staff who are…

Friendly and helpful staff who are consistently charming.

October 29, 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Jane

Thank you for your kind review. We’re so pleased to hear you received such friendly and helpful service from our Froxfield team. Your feedback means a lot to us and will be shared with the store.

Kind regards,
OKA

Rated 5 out of 5 stars

Helpful staff

Helpful staff, good product.

October 22, 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Jenny

Thank you for your wonderful feedback. We are delighted to hear that your experience at our Froxfield showroom was such a pleasure. It’s always rewarding to know our team delivers the friendly and knowledgeable service we aim for.

Kind regards,
OKA

Rated 5 out of 5 stars

The staff were superb

The staff were incredibly hrlpful and knowledgeable about the products i wanted to discuss.

October 28, 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Deborah,

Thank you for your lovely feedback. We’re so pleased to hear that our team in Froxfield provided such helpful and knowledgeable service during your visit. Your kind words mean a great deal to us, and we look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Excellent help in OKA Froxfield shop…

Excellent help in OKA Froxfield shop and delighted to find it open on a Sunday.

October 27, 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Elena,

Thank you for your lovely feedback. We’re delighted to hear that you received such excellent service during your visit to our Froxfield store, and we’re so pleased you were able to stop by on Sunday. Your kind words are truly appreciated, and we hope to see you again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Great service - just what you’d expect from Oka!

After a visit to decide what we liked, a follow-up phone call the next day found me speaking with the ever helpful Bethany @ the Marlborough store. In no time at all, we had dimensions and purchased two armchairs. They were wrapped carefully to protect them and ready for collection. Great service and an enjoyable purchase experience - thanks Bethany.

September 21, 2025
Unprompted review
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Mr Hocking,

Thank you so much for your kind review. We’re delighted to hear you received such helpful and efficient service from Bethany at our Marlborough store. It’s wonderful to know the process was smooth from start to finish and that you’re pleased with your new armchairs.

Kind regards,
OKA

Rated 5 out of 5 stars

Excellent phone contact

Excellent phone contact and item packaged up and received the next day

September 23, 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Anne,

Thank you for your lovely feedback. We’re so pleased to hear you had an excellent experience over the phone and that your item arrived so promptly. Your kind words are greatly appreciated.

Kind regards,
OKA

Rated 5 out of 5 stars

Bethany went out the extra mile

Bethany went out of her way to be helpful with my purchase of an armchair.

September 21, 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Jean,

Thank you for your kind review. We’re delighted to hear that Bethany went the extra mile to assist with your armchair purchase — she’ll be so pleased to know her help made a difference.

Kind regards,
OKA

Rated 5 out of 5 stars

Amazing quality products

Amazing quality products, friendly staff and the reduced corner is full of great finds

September 14, 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Allison,

Thank you for your wonderful review. We’re delighted to hear you’re so pleased with the quality of our products and that our friendly Froxfield team made your visit enjoyable. It’s great to know you also discovered some treasures in our reduced corner!

Kind regards,
OKA

Rated 5 out of 5 stars

Staff were helpful

Staff were helpful, knowledgeable & understanding of my requirements

September 16, 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Louise,

Thank you for your kind review. We’re so pleased to hear our team were helpful, knowledgeable, and attentive to your needs. Your feedback is greatly appreciated.

Kind regards,
OKA

Rated 5 out of 5 stars

Lovely staff

Lovely staff the person who helped us with the purchase of a lampshade was very helpful

September 14, 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Jennifer,

Thank you for your kind review. We’re so pleased to hear our Froxfield team were lovely and that you received such helpful service when choosing your lampshade. Your feedback is greatly appreciated.

Kind regards,
OKA

Rated 4 out of 5 stars

Always good to shop at Froxfield

Always good to shop at Froxfield. So interesting. Such a lot f choice

August 30, 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Kay,

Thank you for your lovely review. We’re so pleased to hear you always enjoy shopping at our Froxfield store and appreciate the variety and choice available. Your kind feedback means a lot to us.

Kind regards,
OKA

Rated 5 out of 5 stars

I always love visiting Oka

I always love visiting Oka – their furniture and soft furnishings are beautifully designed and excellent quality. I recently bought a floor lamp with a gorgeous lampshade and couldn’t be happier with it. The pieces really add character and warmth to my home. Highly recommend!

August 31, 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Helen,

Thank you for your wonderful review. We’re delighted to hear you always enjoy visiting our Froxfield store and that you’re so pleased with your new floor lamp and lampshade. It’s lovely to know our designs have added character and warmth to your home.

Kind regards,
OKA

Rated 5 out of 5 stars

Excellent choice and extremely helpful…

Excellent choice and extremely helpful staff.

August 23, 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Veronica,

Thank you for your kind review. We’re delighted to hear you were pleased with the excellent range of products and the helpful service from our Froxfield team. Your feedback is greatly appreciated.

Kind regards,
OKA

Rated 5 out of 5 stars

Very helpful lady at the Froxfield…

Very helpful lady at the Froxfield store. Bought a lovely tray at a good price.

August 21, 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Alison,

Thank you for your lovely review. We’re delighted to hear you received such helpful service from our Froxfield team and found the perfect tray at a great price. Your feedback is much appreciated.

Kind regards,
OKA

Rated 5 out of 5 stars

Your colleague was very helpful…

Your colleague was very helpful instore, allowing us to put a bulb in a lamp to see what it would look like lit up. She also took great care wrapping our purchases.

August 13, 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Elizabeth,

Thank you for sharing your experience. We’re so pleased our Froxfield team took such care in assisting you and ensuring your purchases were well looked after.

Kind regards,
OKA

Rated 5 out of 5 stars

Worth the 3 hour drive from Derbyshire!

Very friendly & helpful lady served me. Thank you.

July 21, 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Thank you for your lovely review — we’re delighted to hear that your visit to our Froxfield store was worth the journey and that you were warmly looked after by our team.

Kind regards,
OKA

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