Visited OKA Redbrick Mill and had the pleasure of meeting Louise. I was looking for some cushions and a light fitting she went out of her way to help nothing was too much trouble. Louise came up with... See more
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Helpful staff at Redbrick on date of purchase on Monday 15th June . There was only one lampshade of this type left in store so I was delighted that I secured it. I see it is now on preorder on the w... See more
Company replied
I visited on my Anniversary following my husbands death last year and when I told the two ladies there they were nothing but kind and attentive. Gave some advice re light fittings. I was purchasing a... See more
Company replied
We had trouble paying by BACs then a week later the self charging light has still not arrived so I cannot comment on the purchase . This is not your usual efficient service
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Company details
Written by the company
We are OKA, a British interiors and lifestyle brand with a love of layering unique pieces to achieve timeless looks. We want to inspire our customers to confidently create homes that reflect their personality. Situated in an impressive 4-story building, our Redbrick store is home to an array of furniture and accessories, spanning dining tables, lighting and mirrors, designed with both modern and classic spaces in mind. Stop by to gain interiors inspiration or create your own bouquet of flowers at our Bunched by OKA faux florist. Whether you seek advice or want to peruse our latest ranges, the team look forward to welcoming you.
Contact info
Bradford Road 218, WF17 6JF, Batley, England, United Kingdom
- +44 1924 928783
4.8
Excellent
150 reviews
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Reply from OKA - Redbrick
Dear Maggie
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Redbrick store and received such helpful service. Your comments are truly appreciated, and we hope you will visit us again soon.
Warm regards,
OKA
Visited OKA Redbrick Mill and had the…
Visited OKA Redbrick Mill and had the pleasure of meeting Louise. I was looking for some cushions and a light fitting she went out of her way to help nothing was too much trouble.
Louise came up with some brilliant suggestions which I went with and am extremely delighted with!
June 28, 2026
Reply from OKA - Redbrick
Dear Mrs Brocklebank
Thank you for your wonderful review. We're delighted to hear that Louise provided such exceptional service and went above and beyond to assist you with your choices. It's fantastic to know that her suggestions led to such a delightful outcome for you.
We greatly appreciate your kind words and hope that you will visit us again soon.
Warm regards
OKA
Archibald Pleated Linen Lampshade 45cm - Oyster
Helpful staff at Redbrick on date of purchase on Monday 15th June . There was only one lampshade of this type left in store so I was delighted that I secured it. I see it is now on preorder on the website .
One negative for me is that there are no stores or outlets in Scotland and therefore it is expensive for me to return items that are not suitable.
June 15, 2026
Reply from OKA - Redbrick
Dear Leigh
We are delighted that your experience at our Redbrick store was such a positive one and you secured the lampshade you wanted!
We appreciate your feedback regarding the lack of stores in Scotland and the return shipping costs, and your comments will be passed to the relevant teams for review. We are always looking for ways to improve our service.
Thank you again for sharing your review.
Kind regards
OKA
Courteous
Courteous, knowledgeable service augmented by AI to provide perfect illustrations of how goods would look in our new home.
June 7, 2026
Reply from OKA - Redbrick
Dear Paul
Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your visit to our Redbrick store and received such friendly and knowledgeable service. It's wonderful to hear our AI tools helped visualize our products in your new home.
We greatly appreciate your feedback and hope that you will visit us again soon.
Kind regards
OKA
Reply from OKA - Redbrick
Dear Customer,
Thank you for taking the time to leave your review. We're delighted to hear that you had a positive experience with our Redbrick team and that everything was resolved smoothly for you.
We really appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Friendly and helpful staff who helped…
Friendly and helpful staff who helped wrap and take my bulky purchase to the car despite being very busy with other customers. Highly recommend.
June 6, 2026
Reply from OKA - Redbrick
Dear Karen,
Thank you for taking the time to leave such a lovely review. We're delighted to hear that the Redbrick team made such a positive impression, and we'll be sure to share your kind feedback with them.
We truly appreciate your recommendation and hope to welcome you back again soon.
Kind regards,
OKA
I’m delighted with my Chinese cabinet
I’m delighted with my Chinese cabinet, your wonderful staff even bubble wrapped it, then carried it to my car and placed it in the boot for me. Very courteous ❤️
May 28, 2026
Reply from OKA - Redbrick
Dear Consumer
We're so pleased to hear that you had such a positive experience with our Redbrick team. We really appreciate your kind words regarding the service you received it's wonderful to know that they went above and beyond to assist you.
Thank you for your support and we hope to welcome you back soon.
Warm regards
OKA
Anniversary shopping trip…
I visited on my Anniversary following my husbands death last year and when I told the two ladies there they were nothing but kind and attentive. Gave some advice re light fittings. I was purchasing a vase so they sat me down offered me a drink and brought over a selection of flowers and arranged them beautifully for me. They helped me put to the car. They made what could have been a difficult day for me , delightful so a big thankyou.
June 3, 2026
Reply from OKA - Redbrick
Dear Lesley
We are pleased that you felt so supported and cared for during your visit to our Redbrick store, and it means a lot to know that we have been able to help on such a difficult day for you.
Thank you for sharing your experience and we hope that you are happy with your flower arrangement and that you will visit us again soon.
Kindest regards
OKA
We had trouble paying by BACs then a…
We had trouble paying by BACs then a week later the self charging light has still not arrived so I cannot comment on the purchase . This is not your usual efficient service
June 2, 2026
Reply from OKA - Redbrick
Dear Dr Newton
Thank you for taking the time to share your review and we are sorry that you had trouble making payment for your order via BACS and are yet to receive your purchase.
We believe that you have spoken with our Redbrick store today regarding the delay, and the store will keep you updated of progress.
Please do accept our apologies for the inconvenience caused and please do not hesitate to contact our customer service team, or Redbrick store, should you require any further assistance.
Kind regards
OKA
Excellent servicenfrom the member of…
Excellent servicenfrom the member of staff - from the initial telephone call to the purchase in store.
May 26, 2026
Reply from OKA - Redbrick
Dear Martin
Thank you for your lovely review. We’re delighted to hear you received such friendly and helpful service from Louise in our Redbrick team, and we hope that you love your purchase.
Your comments are truly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Beautiful quality items
Beautiful quality items. The shop however was like a greenhouse. Will not be returning on a hot day
May 31, 2026
Reply from OKA - Redbrick
Dear Rebecca
Thank you for sharing your experience. Whilst we are happy that you were pleased with your purchase, we are sorry to hear of your discomfort whilst visiting our Redbrick location.
We do appreciate your feedback, which has been passed to the relevant team for review.
Kind regards
OKA
Reply from OKA - Redbrick
Dear Sarah
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Redbrick store and received such helpful service.
Your comments are truly appreciated, and we hope you will visit us again soon.
Kind regards,
OKA
Stunning
Stunning! What more can I say! The staff are so nice as well the complete shopping experience
May 20, 2026
Reply from OKA - Redbrick
Dear Customer
Thank you for lovely words. We're so pleased that you had such a positive experience with our Redbrick team. We really appreciate your kind words regarding the service you received, and it's wonderful to read that you are so happy with your purchase.
Your support means a lot to us and we hope to welcome you back soon.
Kind regards
OKA
Reply from OKA - Redbrick
Dear Suzanne
Thank you for sharing your experience and we are delighted to hear that you enjoy your visits to our Redbrick store.
We really appreciate your feedback and hope to welcome you back soon.
Best regards
OKA
Fantastic experience
Everything about our experience was fantastic: the store atmosphere, the salesperson, and the quality of the products. LOVE OKA
May 16, 2026
Reply from OKA - Redbrick
Dear Samantha,
Thank you so much for your wonderful feedback. We’re delighted to hear every aspect of your experience at our Redbrick store was such a positive one, from the atmosphere and service through to the quality of our products.
Your kind comments mean a great deal to us, and we hope to welcome you back again soon.
Kind regards,
OKA
I love OKA
I love OKA. The lady who served me was very pleasant, helpful and engaging. I am now enjoying my purchase.
May 12, 2026
Reply from OKA - Redbrick
Dear L Adkin,
Thank you for your lovely review. We are delighted to hear that you enjoyed your experience in our Redbrick store and that our colleague provided such pleasant and helpful service.
We are also pleased to hear that you are enjoying your purchase.
Kind regards,
OKA
Staff extremely helpful and pleasant
May 9, 2026
Reply from OKA - Redbrick
Dear Deborah
Thank you for taking the time to share your feedback. We’re so glad to hear that you enjoyed visiting our Redbrick store and that the team makes your shopping experience such a pleasure.
We look forward to welcoming you back soon!
Kind regards,
OKA
Staff were very helpful.
May 6, 2026
Reply from OKA - Redbrick
Dear Customer,
Thank you for your kind review. We’re so pleased to hear about your visit to our Redbrick store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Oka at Redbrick👍x
The helpful attitude we had towards our purchase was very refreshing! Nothing was too much trouble. We are delighted with our experience and will definitely return.Our Sales Assistant Georgiana was fabulous and definitely should be commended on her attitude towards her job.Thanks very much x
May 2, 2026
Unprompted review
Reply from OKA - Redbrick
Dear James
Thank you for such a lovely review. We’re absolutely delighted to hear that your visit to our Redbrick store was so positive. It’s wonderful to know that the Georgiana's enthusiasm and attention to detail made your visit such an enjoyable experience.
We greatly appreciate your feedback and look forward to welcoming you back.
Best wishes
OKA
Amazingly helpful staff
I telephoned to order a lampshade - the staff were unbelievably helpful, friendly, charming, and the lampshade arrived a couple of days later - perfect service - thank you.
April 26, 2026
Unprompted review
Reply from OKA - Redbrick
Dear Patricia
Thank you for taking the time to share your review. We're happy to hear that you received such helpful and friendly service from our Redbrick team.
We appreciate your kind words and are glad your lampshade arrived promptly.
Warm regards
OKA
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