OKA - Redbrick Reviews 134

TrustScore 5 out of 5

4.8

Bradford Road 218, WF17 6JF Batley, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The helpful attitude we had towards our purchase was very refreshing! Nothing was too much trouble. We are delighted with our experience and will definitely return.Our Sales Assistant Georgiana was fa... See more

Company replied

Rated 5 out of 5 stars

May was extremely helpful when deciding which table lamps and cushions would match my lounge. Very professional and had an eye for colour matching would have no hesitation in recommending her to famil... See more

Company replied

Rated 5 out of 5 stars

First time visiting this store, Impressed with the quality and unique designs. Bought a really unusual lamp base and shade which although pricey I don't doubt it will be a talking point by visitors. W... See more

Company replied

Rated 5 out of 5 stars

The staff in Oka at Red Brick Mill are excellent, extremely friendly & helpful . The store is packed with wonderful products which are beautifully presented. Samantha was particularly helpful giving... See more

Company replied


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Lighting Store

Written by the company

We are OKA, a British interiors and lifestyle brand with a love of layering unique pieces to achieve timeless looks. We want to inspire our customers to confidently create homes that reflect their personality. Situated in an impressive 4-story building, our Redbrick store is home to an array of furniture and accessories, spanning dining tables, lighting and mirrors, designed with both modern and classic spaces in mind. Stop by to gain interiors inspiration or create your own bouquet of flowers at our Bunched by OKA faux florist. Whether you seek advice or want to peruse our latest ranges, the team look forward to welcoming you.


Contact info

  • Bradford Road 218, WF17 6JF, Batley, England, United Kingdom

  • +44 1924 928783

4.8

Excellent

TrustScore 5 out of 5

134 reviews

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Rated 5 out of 5 stars

Nice products

Nice products. Good service.

February 9, 2026
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Karen,

Thank you for leaving your feedback.

We are pleased to know that you were happy with both our products and the service you received. Your review is much appreciated.

Kind regards,
OKA

Rated 5 out of 5 stars

Best place for home!

OKA is the shop where I get the finest and best items for my home.
The staff are very helpful and knowledgeable of each of the products.

February 14, 2026
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Sara,

Thank you very much for your generous review.

We are delighted to hear that OKA continues to be your chosen destination for your home and that you value both our products and the service provided by our team. It is always encouraging to receive such positive feedback.

We truly appreciate your kind words and your support.

Kind regards,
OKA

Rated 5 out of 5 stars

Wonderful staff and service

Wonderful staff and service, what a credit to the company the manager is, so helpful, went far beyond what was necessary

February 8, 2026
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Bridget,

Thank you very much for your lovely review.

We are truly pleased to read your comments about the team and the level of service you received. It is especially rewarding to hear when our store colleagues make such a positive impression.

Your feedback is greatly valued and will be shared with the Redbrick store. We very much appreciate you taking the time to share your experience.

Kind regards,
OKA

Rated 5 out of 5 stars

Friendly helpful service from the team…

Friendly helpful service from the team at Redbrick Mill.

Excellent store showcasing a great selection of pieces

February 10, 2026
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Anna

Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Redbrick store and received such helpful service. Your comments are truly appreciated, and we hope you will visit us again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Loved everything

Loved everything, style and quality. May Wan was excellent very friendly and knowledgeable. We returned the following week to collect our purchases, everything was ready, wrapped and the the process very smooth and efficient.

January 18, 2026
Unprompted review
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Trevor

Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Redbrick store and received such helpful service. Your comments are truly appreciated, and we hope you will visit us again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Excellent customer service throughout. Great quality products.

The staff went out of their way to be helpful. Initially a female member of staff (sorry I don’t know her name) at the Guildford store tracked down it was the Redbrick Mill store who could help me with my purchase. And then Jess at Redbrick was so kind and helpful in completing my purchase of the two lampshades I knew I’d love once they arrived at my home.

January 15, 2026
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Carole

Thank you for your wonderful review. We’re delighted to hear you received such friendly and helpful service from our Guildford and Redbrick teams, and that you love your new lampshades.

Your comments are truly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

We recently had excellent customer…

We recently had excellent customer service at Oka Redbrick Leeds and Oka Knutsford. The staff went above and beyond to help us. Well done Oka, a credit to you.

January 2, 2026
Unprompted review
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Tony

Thank you for lovely words. We're so pleased to hear that you had such a positive experience with our Redbrick and Knutsford teams. We really appreciate your kind words regarding the service you received, it's wonderful to know that they went above and beyond to assist you.

Thank you for your support and we hope to welcome you back soon.

Kind regards
OKA

Rated 5 out of 5 stars

Great service

A very pleasant young lady helpful and quick service

January 17, 2026
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Michael,

Thank you for taking the time to leave your review. We’re really pleased to hear about your visit to our Redbrick store, and we’ll be sure to pass your feedback on to the team. We hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

First time Oka shopper

First time Oka shopper. Great in store experience at Red Brick Mill. Helpful staff, great product (table lamp) and a bargain in the sale!

January 10, 2026
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear David,

Thank you for taking the time to leave your review. We’re so pleased to hear about your first visit to our Redbrick store, and we’ll be sure to pass your feedback on to the team. We hope this is the first of many visits and look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Samantha was very helpful

Samantha was very helpful, approachable and knowlegable. We looked at different options of shades for a the lamp i had chosen

January 13, 2026
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Ali

Thank you for taking the time to leave your review. We’re delighted to hear that Samantha, in our Redbrick store, was able to assist you so efficiently and ensure you received exactly what you were looking for. Your feedback means a great deal to us.

We hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Good experience of shopping

Nicely set out merchandise.
Very helpful assistant.
I bought the Bartholomew table lamp and Amisha lampshade, both of which look lovely in my sitting room.

January 9, 2026
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Ms Cunnane,

Thank you for taking the time to share your feedback. We’re delighted to hear that your visit to our Redbrick store went so well, and we’ll be sure to pass your comments on to the team. We hope you enjoy your new pieces and look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Great service!

Jess and Afeeffah were incredibly helpful!
They sourced the cushions I was looking for and I received them very soon afterwards. Great service!

December 30, 2025
Unprompted review
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Nic,

Many thanks for taking the time to share your feedback. We’re delighted to hear that your experience at our Redbrick store was a positive one, and your comments have been passed on to the team there.

We really appreciate you choosing to shop with us and hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Great offers in the sale today and…

Great offers in the sale today and helpful friendly staff.

January 4, 2026
Unprompted review
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Janet

Thank you for your kind review. We’re delighted to hear that you found some great pieces during our recent sale and that your experience at our Redbrick store was such a positive one. It’s wonderful to know the team made you feel so welcome.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Lovely shopping experience at Oka…

Lovely shopping experience at Oka Redbrick Mill- saw the items online and popped over - in stock as stated online and even better in person .. beautiful layout in store too 👍

January 3, 2026
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear JB

Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Redbrick store and received such helpful service. Your comments are truly appreciated, and we hope you will visit us again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Beautiful shop

Beautiful shop, bought furniture, cushions and glassware from here. All items are good quality and beautiful to look at, the staff here are so helpful and polite. A lovely experience just looking around the shop.

January 3, 2026
Unprompted review
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Eileen

Thank you for your lovely review. We’re so pleased to hear that you enjoyed your visit to our Redbrick store and found some beautiful pieces to take home. It’s wonderful to know that the team made your experience so positive.

We truly appreciate your feedback and look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Really helpful staff in store at Oka…

Really helpful staff in store at Oka Redbrick. Helped my husband and I choose a lamp base with matching shade. All items packaged really well. Thank you so much.

December 29, 2025
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Customer

Thank you for taking the time to leave your review. We’re delighted to hear that the team at our Redbrick store were able to assist you, and your husband, so efficiently and ensure you received exactly what you were looking for. Your feedback means a great deal to us.

We hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Lovely store

Lovely store and swift, attentive staff

December 17, 2025
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Karl

Thank you so much for your review. We’re delighted to hear you had a great experience, and we’ll be sure to pass your feedback on to the Redbrick team. We hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Very enjoyable and informative sessions…

Very enjoyable and informative sessions with Jess & Samantha at Redbrick. Managed to pick up some great tips on tablescaping, flower arranging and how to dress coffee tables for the festive season. To top it off a complimentary glass of bubbly and mince pies..Thanks Oka!

December 10, 2025
Unprompted review
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Dawn

Thank you for your wonderful review. We truly appreciate you taking the time to share your experience and are happy to hear that you found the sessions enjoyable and informative - and that you picked up some tips and some festive refreshments!

We thank you for your support and we look forward to welcoming you back soon.

Warm regards
OKA

Rated 5 out of 5 stars

Exceptional service

Exceptional service

December 2, 2025
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Customer,

Thank you so much for your review. We’re delighted to hear you had a great experience, and we’ll be sure to pass your feedback on to the Redbrick team. We hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Thank you so much to Jess who helped…

Thank you so much to Jess who helped with our order. The service received was to a high standard, very efficient & kept well informed throughout. Will definitely be buying from OKA again such beautiful items. Thanks again Jess

December 5, 2025
Unprompted review
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Danielle,

Thank you for your lovely review. We truly appreciate you taking the time to share your experience, and we’ll make sure your comments are passed on to the Redbrick store. We’re so pleased to hear everything went well, and we hope to welcome you back again soon.

Kind regards,
OKA

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