OKA - Sunninghill Reviews 111

TrustScore 5 out of 5

4.8

Crossways Village, Silwood Road, SL5 0PZ Sunninghill, GB


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Rated 5 out of 5 stars

As usual, the experience we have when we go to the Sunningdale OKA is 2nd to none We are always welcomed by Joe Sam and Andrea Nothing is too much trouble and they always go above and beyond to mak... See more

Rated 4 out of 5 stars

Love the lamp we purchased but we were disappointed by the position of the shop in Sunninghill. We travelled an hour to get there as we were unable to buy in our local Marlow store or online. However,... See more

Company replied

Rated 5 out of 5 stars

Many, many times I have purchased from Oka Sunninghill. I have also returned items that I tried and didn't quite fit my ascetic. They are always happy to help. No problem on returned items either, got... See more

Company replied

Rated 5 out of 5 stars

Helpful and efficient service by the Sunninghill store. Did some measurements of the sideboard for us over the phone and then we ordered it straightaway last Friday and it was delivered the followin... See more

Company replied


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Lighting Store

Written by the company

In the Royal County of Berkshire, not far from the world-famous Ascot Racecourse and the prestigious Wentworth Golf Club, sits our Sunninghill store. Each season our talented visual team arranges our furniture into inspirational room sets, showcasing old favourites and new items from our collection.


Contact info

  • Crossways Village, Silwood Road, SL5 0PZ, Sunninghill, United Kingdom

  • +44 1344 622988

4.8

Excellent

TrustScore 5 out of 5

111 reviews

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Rated 5 out of 5 stars

As usual

As usual, the experience we have when we go to the Sunningdale OKA is 2nd to none
We are always welcomed by Joe Sam and Andrea
Nothing is too much trouble and they always go above and beyond to make us feel welcome and give us as much information as they can on any of the products

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

I was looking for a specific size and…

I was looking for a specific size and colour of cushion and throws on Monday for my newly refurbished study, I was very impressed with the service I got from one of your ladies called Samantha, she was very friendly and knowledgeable and incredibly helpful I need to bring my sister in next week too as she’s looking for soft furnishings as well. Many thanks and well done with your customer service!

May 18, 2026
Unprompted review
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Lisa,

Thank you for your wonderful feedback. We’re delighted to hear about your experience in our Sunninghill store, and we’ll be sure to pass your kind words on to Samantha and the team.

It’s lovely to know she was able to help you find the perfect pieces for your newly refurbished study, and we look forward to welcoming both you and your sister back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Excellent and friendly service

We found the whole team at Oka very helpful and courteous with special mention to Jane and Andrea for their help in our choice of furniture.

May 3, 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Ramin,

Thank you for your lovely feedback. We’re delighted to hear about your experience in our Sunninghill store, and we’ll be sure to pass your kind words on to Jane, Andrea and the team.

It’s wonderful to know you felt so well looked after while choosing your furniture, and we hope to welcome you back again soon.

Kind regards,
OKA

Rated 4 out of 5 stars

Purdy Lamp with striped shade

Love the lamp we purchased but we were disappointed by the position of the shop in Sunninghill. We travelled an hour to get there as we were unable to buy in our local Marlow store or online. However, although we struggled to find the shop and park, we are pleased with our purchase.

May 11, 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Mr and Mrs Murdoch

Thank you for taking the time to share your feedback and we are sorry for the problems you encountered locating, and parking, at our Sunninghill store. We are thrilled that you are happy with your Purdy Lamp.

We hope you will visit us at Marlow, or online, again soon.

Kind regards
OKA

Rated 5 out of 5 stars

Lovely showroom and incredibly…

Lovely showroom and incredibly professional team .

May 10, 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Elizabeth

Thank you for your wonderful review. We’re delighted to hear you received such friendly and helpful service from our Sunninghill team, and we hope that you are happy with your purchase.

Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Love the quality and variety of OKA products

I have used OKA for accessories and rugs to complete my home. However I did end up buying a sofa and chair as I just fell in love with a couple of pieces. I love the quality and variety of their products and have always had helpful, polite service from any of the ladies who have assisted me.

May 2, 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Brenda

Thank you for your wonderful review. We’re delighted to hear that your experience at our Sunninghill store has always been positive and that the advice and assistance you received helped complete your home so beautifully.

We do hope that you are happy with all your purchases and that you enjoy them for many years to come.

Thank you again for sharing your experience and we hope that you will visit us again soon.

Best wishes
OKA

Rated 5 out of 5 stars

Delightful staff and experience at…

Delightful staff and experience at Sunninghill store. Loving our new cushions!

May 9, 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Bryan,

Thank you for your lovely feedback. We’re delighted to hear about your experience in our Sunninghill store and that you’re enjoying your new cushions.

We’ll be sure to pass your kind comments on to the team, and we hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

We receive exceptional service when we…

We receive exceptional service when we visit the store.
Andrea, Laura and Sam have been very helpful, making us all very welcome including our Border Terrier Poppy

May 7, 2026
Unprompted review
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Amfrey

We're happy to hear that you consistently receive exceptional service during your visits to our Sunninghill store. It's wonderful knowing our team makes you feel valued and that you, and Poppy, always enjoy your visits.

We appreciate you sharing your experience and hope you will visit us again soon.

Kind regards
OKA

Rated 5 out of 5 stars

All my experiences have been good but…

All my experiences have been good but the lady in the Sunninghill location was particularly helpful in assisting me with selecting cushions without a photo of my sofa. The cushions are perfect and look lovely!

April 23, 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Linda

Thank you so much for taking the time to leave your review.

We are thrilled to hear about your visit to our Sunninghill store and that Laura was able to assist you so thoroughly. It is especially lovely to know that your new cushions look wonderful on your sofa.

Your kind comments are greatly appreciated, and we hope to welcome you again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Brilliant service from the Sunninghill team. AIT the outsourced delivery company were terrible.

Helpful and efficient service by the Sunninghill store. Did some measurements of the sideboard for us over the phone and then we ordered it straightaway last Friday and it was delivered the following day. Brilliant. It was a sale item and we are delighted with it. As always.
Just one thing to add. The delivery by AIT was appalling. We’ve had lots of deliveries from OKA over the years by their dedicated team and it was always superb - friendly and authentic white glove service. The AIT team, to whom I assume OKA have outsourced their deliveries now, were rude and slapdash. Including effing out loud, chucking stuff around. Grim. White glove it was not.
But thank you OKA for your usual excellent service and products.

May 2, 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear David

We’re delighted to hear that you enjoyed your visit to our Sunninghill store and found the service exceptional. It’s lovely to know that your shopping experience was such a pleasure and that you are happy with your sideboard.

We do apologise for the difficulties with your delivery, this is not the standard we would expect you to receive. Please be assured that your comments will be escalated with our delivery partner.

Your feedback means a lot to us and we thank you for your continued support. We hope you will visit us again soon.

Best wishes
OKA

Rated 5 out of 5 stars

5 Stars ⭐️

What a delightful experience I had in Oka Sunninghill today! Samantha was so incredibly friendly and helpful and I came away with some fantastic pieces! Thank you ladies 🙏🏼

April 27, 2026
Unprompted review
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Sophie

Thank you for your wonderful review. We’re delighted to hear that your visit to our Sunninghill store was such a positive experience. Providing professional and thoughtful service is something we truly value, and it’s lovely to know that Samantha's enthusiasm and attention to detail helped you find the perfect pieces.

We greatly appreciate your feedback and hope to welcome you back soon!

Kind regards,
OKA

Rated 5 out of 5 stars

The entire Sunningdale store should be…

The entire Sunningdale store should be commended on their customer service. Every single member of the team knew their products and were proactive in offering guidance, advice and recommendations. A wonderfully welcoming environment in which to shop - thank you for making my renovations so easy.

March 2, 2026
Unprompted review
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Customer,

Thank you so much for your wonderful feedback. We’re delighted to hear about your experience in our Sunninghill store, and we’ll be sure to share your kind words with the entire team.

It’s lovely to know you felt so well supported during your renovations, and we hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

All the staff at Sunninghill

Many, many times I have purchased from Oka Sunninghill. I have also returned items that I tried and didn't quite fit my ascetic. They are always happy to help. No problem on returned items either, got to say absolute delight to shop there. Thank you ladies! I rarely purchase on line as I prefer to see items, texture, colour ext; however I still experienced excellent service!

March 29, 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Fiona

Thank you so much for taking the time to share such a lovely message. We’re really pleased to hear how much you enjoy your shopping experience at our Sunninghill store. Your kind words have been passed on to the team, who will be delighted to read them.

It truly means a lot to us that you continue to shop with OKA and we thank you for your continued support.

Kind regards,
OKA

Rated 5 out of 5 stars

Great store!

Great store! Very polite, helpful and knowledgeable staff. I had been searching for a lampshade for a vase I already had; for me, the whole experience was stress free and such a joy.

I definitely recommend this place and will be returning.

March 18, 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Emma

Thank you for your wonderful review. We’re delighted to hear that you enjoyed your visit to our Sunninghill store found the service exceptional. It’s lovely to know that your shopping experience was such a pleasure and you found the perfect lampshade.

We greatly appreciate your feedback and hope to welcome you back soon!

Kind regards,
OKA

Rated 5 out of 5 stars

Efficient helpful and reliable

Efficient and reliable

March 9, 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Customer,

Thank you for your feedback. We’re really pleased everything went smoothly and appreciate you taking the time to share your experience.

We hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

The staff at Sunninghill are always so…

The staff at Sunninghill are always so helpful and informative which make for a pleasant shopping experience- it is one of my favourite places to shop as a result

March 11, 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Simone

We're so happy to hear that you consistently have a positive experience at our Sunninghill store. It's wonderful knowing our team makes you feel valued, and that you always enjoy your visits.

Your feedback means a lot to us and we thank you for your continued support. We hope you will visit us again soon.

Best wishes
OKA

Rated 5 out of 5 stars

Great service

The staff are always super friendly and helpful

March 2, 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Deborah,

Thank you for your kind words. We’re so pleased to hear you’ve had such positive experiences with our Sunninghill team, and we’ll be sure to share your feedback with them.

We look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Always a pleasure at Oka

Always a pleasure at Oka . Staff always very helpful and help with your needs

March 6, 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Angela,

Thank you for your kind words. It’s always so nice to hear from returning customers, and we’re really pleased you continue to have such positive experiences with our Sunninghill team.

We look forward to seeing you again soon.

Kind regards,
OKA

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