OKA - Sunninghill Reviews 111

TrustScore 5 out of 5

4.8

Crossways Village, Silwood Road, SL5 0PZ Sunninghill, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As usual, the experience we have when we go to the Sunningdale OKA is 2nd to none We are always welcomed by Joe Sam and Andrea Nothing is too much trouble and they always go above and beyond to mak... See more

Rated 4 out of 5 stars

Love the lamp we purchased but we were disappointed by the position of the shop in Sunninghill. We travelled an hour to get there as we were unable to buy in our local Marlow store or online. However,... See more

Company replied

Rated 5 out of 5 stars

Many, many times I have purchased from Oka Sunninghill. I have also returned items that I tried and didn't quite fit my ascetic. They are always happy to help. No problem on returned items either, got... See more

Company replied

Rated 5 out of 5 stars

Helpful and efficient service by the Sunninghill store. Did some measurements of the sideboard for us over the phone and then we ordered it straightaway last Friday and it was delivered the followin... See more

Company replied


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Lighting Store

Written by the company

In the Royal County of Berkshire, not far from the world-famous Ascot Racecourse and the prestigious Wentworth Golf Club, sits our Sunninghill store. Each season our talented visual team arranges our furniture into inspirational room sets, showcasing old favourites and new items from our collection.


Contact info

  • Crossways Village, Silwood Road, SL5 0PZ, Sunninghill, United Kingdom

  • +44 1344 622988

4.8

Excellent

TrustScore 5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Samantha at Sunninghill!

We were interested in buying a few items and Samantha at Sunninghill branch went way and beyond to help source all the products from around the country. She is a star!! Thank you

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

The lady who was looking after me on…

The lady who was looking after me on Wednesday was absolutely superb. So full of inspiring ideas and so hospitable. What a breath of fresh air. Ended buying 4 items and had just gone to look!

May 28, 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Maria,

Thank you for your wonderful review. We're so pleased to hear that your visit turned into such a positive and inspiring experience. It’s lovely to know that our colleague made such a great impression — we’ll make sure your kind words are passed along. We hope you’re enjoying your new pieces!

Warm regards,
OKA

Rated 5 out of 5 stars

Great service and flexibility at the…

Great service and flexibility at the Sunninghill branch.

May 27, 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Jo,

Thank you for your kind feedback. We're so pleased to hear you received great service and flexibility from our team in Sunninghill. We hope to welcome you back again soon.

Warm regards,
OKA

Rated 5 out of 5 stars

Best service, styling and product

I have never received such a warm, processional, highly skilled and helpful service as the one provided by Laura at the Sunninghill store. I came in for a lampshade and left with seamlessly designed look consisting of a lovely carpet, floor lamp and cushions. I cannot be more grateful for her efforts in putting different looks together based on details I liked - she really went above and beyond saving me a full interior design service appointment, she’s so talented and truly invested in delivering a great experience .. thank you - I’ll make an effort to come back to the store.

May 24, 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Elena,

Thank you so much for your wonderful review. We’re absolutely delighted to hear how impressed you were with the service Laura provided at our Sunninghill store. She truly is a talented member of the team, and we’re thrilled she was able to help you create a beautifully styled look that suited your taste so perfectly.

Your kind words mean a great deal, and we’ll be sure to pass them on to Laura. We look forward to welcoming you back to the store again soon!

Warm regards,
OKA

Rated 5 out of 5 stars

Lovely shopping experience

The lady who looked after us was exceptionally helpful.
Haven't received items yet but I I'm confident they will be just what I am looking for

April 21, 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Mrs Grayson

We are so glad to hear that you enjoyed your visit to our Sunninghill store, and are happy to hear that our team member was able to assist you.

Since leaving your review, we can see that your delivery is scheduled to take place on Wednesday 7th May and we hope that your love your purchases.

Kind regards
OKA

Rated 5 out of 5 stars

Excellent service.


Excellent service.

April 16, 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Jennifer

Thank you for sharing your feedback.

We are delighted to hear that you received excellent service during your recent visit to our Sunninghill showroom.

We appreciate your kind words and will share your feedback with our team.

Best regards
OKA

Rated 5 out of 5 stars

Papavera large vase

I love Oka - one of my favourite shops and the staff in Sunninghill are so helpful! Sam served me today and was very friendly

April 13, 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Penelope

Thank you for your lovely review!

We're so pleased to hear that you enjoy shopping at our Sunninghill store and that you had such a positive experience with Sam. We'll be sure to pass along your kind words.

We appreciate your support and look forward to welcoming you back soon!

Best regards
OKA

Rated 5 out of 5 stars

lovely staff

lovely staff - extremely helpful. Already had a return visit to buy something else. There is no pressure to purchase but so many lovely items and staff passionate about their store.

March 31, 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Elizabeth

We're so happy to hear about your positive experience! It's wonderful to know our Sunninghill team was helpful and passionate about their store.

We appreciate you taking the time to share your feedback and look forward to seeing you again soon.

Kind regards
OKA

Rated 5 out of 5 stars

The sales lady Sam was so helpful &…

The sales lady Sam was so helpful & knowledge.

March 24, 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Andrew

We appreciate your kind words about Sam at our Sunninghill store.

We strive to provide excellent customer service and we're thrilled you found Sam to be helpful and knowledgeable.

Best regards
OKA

Rated 5 out of 5 stars

A beautiful faux orchid

A beautiful faux orchid, at a price cheaper than similar products found in other high street shops, but much, much nicer. More realistic and better quality

March 18, 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Miss Montgomery

Thank you for sharing your feedback.

We're thrilled to hear you're happy with the quality and realism of your faux orchid. We strive to offer beautiful and affordable products and it's wonderful to know we've met your expectations.

If there's anything else we can assist you with, please don't hesitate to reach out.

Kind regards,
OKA

Rated 5 out of 5 stars

Always a pleasure !

Always a pleasure !

March 9, 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Maxine

Thank you for your feedback.

We're so pleased to hear that you always enjoy your shopping experience in our Sunninghill Store and we look forward to seeing you again soon!

Kind regards,
OKA

Rated 5 out of 5 stars

Very helpful staff.

January 31, 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Andrew,

Thank you for your kind feedback! We're so glad to hear that you had a positive experience with our staff. We truly appreciate your support and look forward to welcoming you back soon!

Kind regards,
OKA

Rated 5 out of 5 stars

Such a well laid out shop with lovely…

Such a well laid out shop with lovely staff

January 27, 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Thank you for your kind words! We're so glad to hear that you enjoyed the layout of our shop and found our staff to be lovely. We look forward to welcoming you back soon!

Kind regards,
OKA

Rated 5 out of 5 stars

The staff are so knowledgable about the…

The staff are so knowledgable about the products and just so nice and helpful.

January 20, 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Thank you for your kind words! We're thrilled to hear that our staff were able to assist you with their knowledge and helpfulness. We truly appreciate your feedback and look forward to helping you again in the future!

Kind regards,
OKA

Rated 5 out of 5 stars

Wonderful

Wonderful, friendly and helpful service!

January 9, 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Ms Walters,

Thank you for your wonderful review! We're so pleased to hear that you received friendly and helpful service. Providing excellent customer care is always our top priority, and we truly appreciate your feedback. We look forward to serving you again soon!

Kind regards,
OKA

Rated 5 out of 5 stars

Excellent staff very helpful and…

Excellent staff very helpful and considerate

January 7, 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Mrs Whiteman,

Thank you for your wonderful review! We're so happy to hear that our staff provided helpful and considerate service. We always strive to make every customer experience a positive one, and your feedback means a lot to us. We look forward to welcoming you back soon!

Kind regards,
OKA

Rated 5 out of 5 stars

Excellent as always

Excellent as always. Great quality and great service, delivery guys Darren and Senn were diligent and careful, first class, thanks

December 16, 2024
Unprompted review
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Simon,

Thank you for your fantastic review! We’re delighted to hear that you received excellent service and quality once again. We'll be sure to pass on your kind words to the team—they'll be thrilled to know their efforts were appreciated. Thank you for choosing OKA, and we look forward to serving you again soon!

Best regards,
OKA

Rated 4 out of 5 stars

Good service

Good service. Reliable.

December 8, 2024
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Linda,

Thank you for your review! We're glad to hear that you had a positive experience with our service. We truly appreciate your feedback and hope to serve you again soon!

Kind regards,
OKA

Rated 5 out of 5 stars

Really great everyone at Sunninghill…

Really great everyone at Sunninghill were very helpful and I really appreciate that! I had a difficult lamp shade issue but they all sorted it …. Thank you

December 6, 2024
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Christine,

Thank you for your kind words! We’re so pleased to hear that the team at our Sunninghill store was able to assist you with your lamp shade issue. Providing helpful and thoughtful service is always our priority, and we’re delighted we could resolve everything for you.

We look forward to welcoming you back soon—thank you again for sharing your experience!

Kid regards,
OKA

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look