OK! Beauty Box  Reviews 

11,040
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 2,524 reviews, reviewers had a great experience with this company. Customers frequently praise the wonderful selection of items, highlighting the fantastic value for money and the daily excitement of trying unique products that they would not normally buy. Many consumers enjoy receiving their monthly packages, noting that the contents are consistently high quality and make wonderful gifts for family members. Some reviewers were not happy with the cancellation process, mentioning that it was convoluted and very difficult to complete successfully through the website. Some people also experienced delivery problems, pointing out issues with couriers delaying shipments, leaving parcels unattended, or causing damage to items.

What people talk about most

Product

Clients share positive opinions on product, highlighting that beauty boxes offer fantastic value and a great... See more

Quality

Consumers find quality to be a positive and delightful aspect of their purchases. Reviewers frequently praise... See more

Value for money

Customers consistently report great satisfaction with the value for money, noting that the boxes offer... See more

Subscription

Users describe positive interactions with subscription services, viewing them as a delightful monthly treat... See more

Delivery service

Customers consistently note ambiguous experiences with delivery_service, as feedback on shipping is deeply... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've had the boxes for a couple of years now and the products I don't like, I put to one side and give to both of my daughters. We've had some great items and tried products I would never normally t... See more

Company replied

Rated 4 out of 5 stars

Bit disappointed that a couple of boxes in, I was getting repeats of the same products, but I loved the free OK magazine ....well, I say free, but obvs OK beauty don't realise the price of the magazin... See more

Company replied

Rated 4 out of 5 stars

Great opportunity to try new products, without paying a premium price. May be too many repeat types of products such as often a cleanser, but they are different makes. On the whole I have enjoyed tr... See more

Company replied

Rated 5 out of 5 stars

I absolutely loved my first beauty box, I loved it so much I paid for a 6 month subscription for my daughter’s birthday. I paid an extra £13 for the offer of £90 worth of surprise products which i... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Supply Store
  3. Cosmetics Store
  4. Wellness Center

Written by the company

Our expertly curated OK! Beauty Box subscription is the perfect way to discover and enjoy the very latest in new and trusted brands that are delivered straight to your door every single month. Join thousands of OK! Beauty Box subscribers today and try something new that will excite, delight and keep you feeling pampered and radiant all month long.


Contact info

4.2

Great

TrustScore 4 out of 5

11K reviews

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Asks customers to review

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4.2

All reviews

(11,040)

2,339 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the boxes

April 29, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for the lovely review! We are absolutely thrilled to hear that you are loving our boxes.

Rated 5 out of 5 stars

Good value for money and always great…

Good value for money and always great little surprises inside,
The only item so far i wont use were the eye lash curler as I dont use them, so lets hope I dont get anymore 😅

April 22, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for the lovely review! We are absolutely thrilled to hear that you are enjoying the great value and love the little surprises inside your boxes. 🥰
We completely understand that not every single beauty tool will suit everyone's personal routine, so we appreciate your feedback about the eyelash curlers. The wonderful thing about the boxes is getting to try new things, but we totally hear you on this one!

Rated 5 out of 5 stars

Great value box

I really look forward to receiving my Ok! Beauty Box every month.
Always a lovely selection of products to try and fantastic value for £15.
The Dr Lipp Superfood tints are fab and in lovely colours. The hair serum and under eye masks are perfect for taking on holiday. Looking forward to trying the Glow Cocktail night cream too.

April 29, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for this absolutely wonderful review! We are completely thrilled to hear how much you look forward to your OK! Beauty Box arriving each month, and it is fantastic to know you are enjoying the incredible value.

Rated 5 out of 5 stars

All great products

All great products

April 29, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for the lovely review! We are absolutely thrilled to hear that you are enjoying all of your gorgeous products.

Rated 5 out of 5 stars

Very good value for money

Very good value for money, I especially liked the Gatineau definitely lift.

April 22, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for the lovely review! We are absolutely thrilled to hear that you are enjoying the fantastic value for money with your box.

Rated 1 out of 5 stars

Box missing from doorstep

Box missing from doorstep. Reported it missing and heard nothing further

April 21, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you for bringing this to our attention, and we are so very sorry to hear that your box is missing from your doorstep and that you haven't received an update from us yet. We completely understand how disappointing and frustrating this must be, and we want to look into this for you right away. Please contact our customer care team directly at enquiries@okbeautybox.co.uk with your account details so we can track down your delivery information and get this sorted for you immediately.

Rated 5 out of 5 stars

Great products 👌

Great products 👌

April 29, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for the lovely review! We are absolutely thrilled to hear that you are enjoying your products and that they hit the spot.

Rated 4 out of 5 stars

Very pleased with contents and value

Very pleased with contents and value

April 29, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for the lovely review! We are absolutely thrilled to hear that you are very pleased with both the contents and the incredible value of your box.

Rated 5 out of 5 stars

Highly recommend

Always get great products and have so far not been disappointed. Highly recommend as a little gift to yourself each month!

April 29, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for this absolutely wonderful review! We are completely thrilled to hear that you always get great products and haven't been disappointed once.

Rated 5 out of 5 stars

I am really enjoying my first OK!beauty…

I am really enjoying my first OK!beauty box,I love the Mudmasky Glow-Up Cleanser,it's so easy to use and my face is clean and soft. The Glow Drops are effective I have never used anything like that before. I do like the Gatineau Defi-Lift lip treatment,it's a lovely shade. I am looking forward to my next box,it is my new monthly treat.

May 10, 2026
Unprompted review
OK! Beauty Box  logo

Reply from OK! Beauty Box

Welcome to the family! We are absolutely thrilled to hear that you are thoroughly enjoying your very first OK! Beauty Box.

Rated 5 out of 5 stars

Products were great although I hadn’t…

Products were great although I hadn’t realised it was a subscription so I did not continue after the first box.

September 24, 2025
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you for sharing your feedback with us! We are really pleased to hear that you thought the products in your first box were great.

Rated 5 out of 5 stars

Great value

Great value

April 29, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for the lovely review! We are absolutely thrilled to hear that you are enjoying the fantastic value of our boxes.

Rated 5 out of 5 stars

i love getting the boxes

i love getting the boxes, they are a clear highlight for me, and my daughter.

found so many great products i may never have come across.

A couple i have sought out based on the boxes to buy direct from the cosmetic company as loved them so much.

thanks

April 29, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for this absolutely beautiful review! We are completely over the moon to hear that our boxes are a clear highlight of the month for both you and your daughter. Shared beauty moments are the absolute best!

Rated 5 out of 5 stars

Superior Thank You OK BEAUTY BOX XoX

Superior Thank You OK BEAUTY BOX XoX

April 22, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for the absolutely lovely review! We are totally thrilled to hear that you are having a superior experience with us.

Rated 2 out of 5 stars

When it arrived I received only 3 items…

When it arrived I received only 3 items but it said 5 items so was abit disappointed

April 22, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

We want to make sure you get to enjoy your full selection of beauty goodies, and we would love to get this sorted for you right away.
Please reach out to our customer care team directly at enquiries@okbeautybox.co.uk with your subscription details so we can look into your delivery and arrange for your missing items to be sent straight out to you.

Rated 5 out of 5 stars

Great experience

I was pleasantly surprised to receive my order the day after ordering. I was very pleased with my products and can’t wait for my next order to arrive. Well done,

April 29, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

It is fantastic to know that you are so pleased with your beauty products and that you are already eagerly anticipating your next monthly delivery. Bringing that excitement straight to your doorstep is exactly what we aim for.

Rated 5 out of 5 stars

Great quality products as always

Great quality products as always, this box had 7 products overall, a full size eyeshadow palette, a trio of lip cheek and eye treatments, face mask and other things. Really pleased

April 27, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Wow, what a fabulous review! Thank you so much for the five stars. ⭐
We are doing a little happy dance knowing you love the variety in this edit. That full-size eyeshadow palette and the lip, cheek, and eye trio are absolute game-changers for creating effortless looks. It sounds like you got an amazing haul this time around!
Enjoy your pamper sessions with the face mask and the rest of your new stash. You deserve it! ✨

Rated 5 out of 5 stars

Absolutely outstanding product s

Absolutely outstanding product s

April 29, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Hey there! We are absolutely thrilled to hear this! Knowing that you are loving your beauty treats brings a massive smile to our faces.
Thank you so much for sharing the love, and we hope your next box is just as fabulous! ✨🎉

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