OK! Beauty Box  Reviews 

11,040
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 2,524 reviews, reviewers had a great experience with this company. Customers frequently praise the wonderful selection of items, highlighting the fantastic value for money and the daily excitement of trying unique products that they would not normally buy. Many consumers enjoy receiving their monthly packages, noting that the contents are consistently high quality and make wonderful gifts for family members. Some reviewers were not happy with the cancellation process, mentioning that it was convoluted and very difficult to complete successfully through the website. Some people also experienced delivery problems, pointing out issues with couriers delaying shipments, leaving parcels unattended, or causing damage to items.

What people talk about most

Product

Clients share positive opinions on product, highlighting that beauty boxes offer fantastic value and a great... See more

Quality

Consumers find quality to be a positive and delightful aspect of their purchases. Reviewers frequently praise... See more

Value for money

Customers consistently report great satisfaction with the value for money, noting that the boxes offer... See more

Subscription

Users describe positive interactions with subscription services, viewing them as a delightful monthly treat... See more

Delivery service

Customers consistently note ambiguous experiences with delivery_service, as feedback on shipping is deeply... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've had the boxes for a couple of years now and the products I don't like, I put to one side and give to both of my daughters. We've had some great items and tried products I would never normally t... See more

Company replied

Rated 4 out of 5 stars

Bit disappointed that a couple of boxes in, I was getting repeats of the same products, but I loved the free OK magazine ....well, I say free, but obvs OK beauty don't realise the price of the magazin... See more

Company replied

Rated 4 out of 5 stars

Great opportunity to try new products, without paying a premium price. May be too many repeat types of products such as often a cleanser, but they are different makes. On the whole I have enjoyed tr... See more

Company replied

Rated 5 out of 5 stars

I absolutely loved my first beauty box, I loved it so much I paid for a 6 month subscription for my daughter’s birthday. I paid an extra £13 for the offer of £90 worth of surprise products which i... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Supply Store
  3. Cosmetics Store
  4. Wellness Center

Written by the company

Our expertly curated OK! Beauty Box subscription is the perfect way to discover and enjoy the very latest in new and trusted brands that are delivered straight to your door every single month. Join thousands of OK! Beauty Box subscribers today and try something new that will excite, delight and keep you feeling pampered and radiant all month long.


Contact info

4.2

Great

TrustScore 4 out of 5

11K reviews

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Asks customers to review

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4.2

All reviews

(11,040)

2,339 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic value for money 💰…

Absolutely fantastic value for money 💰 I highly recommend this subscription to anyone looking for great products at the fraction of the price...

April 28, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

We are blushing! 🥰 Thank you for the wonderful shout-out. We totally agree—unboxing luxury skincare and makeup without the luxury price tag is the ultimate feeling! We are so happy to have you as part of the OK! Beauty Box family and hope your next delivery brings even more smiles. Happy pampering! 💖

Rated 5 out of 5 stars

Products

Selection of good quality products to try

May 1, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Yay! We are so pleased you are loving the quality of your new beauty goodies. Testing out new products is the absolute best part of the subscription, and we love keeping your vanity table stocked with things you'll genuinely enjoy using. Thank you for the wonderful review! ✨🎈

Rated 5 out of 5 stars

exciting to see what was in the box

exciting to see what was in the box .
it was fun and the products were great.

April 28, 2026
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Reply from OK! Beauty Box

Yay! This is exactly what we love to hear. There is nothing quite like that unboxing buzz, and we are over the moon that the products hit the spot for you. Enjoy your new treats! 🥳💄

Rated 4 out of 5 stars

They're nice products I was just a bit…

They're nice products I was just a bit disappointed in the selection in both boxes as there were some exactly the same.

April 28, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

We appreciate your feedback. We understand your disappointment regarding the selection and will review our box contents to offer more variety.

Rated 5 out of 5 stars

Great value and brilliant selection of products.

Prompt delivery and accurate tracking. Fantastic selection of products all packaged in a lovely box with OK magazine vouchers and detailed product card. Fabulous value and great way to try new products.

April 28, 2026
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Reply from OK! Beauty Box

Yay, we are over the moon reading this! 🥰 There is truly nothing better than that feeling of a prompt delivery and unboxing a gorgeous selection of new beauty goodies. We love that you are enjoying the product card and the OK! magazine vouchers too—we always want to make sure your unboxing feels like a real treat. Thank you for the wonderful 5-star review, and we can't wait to surprise you with your next box! 💖

Rated 5 out of 5 stars
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for the lovely feedback! 🥰 We are absolutely thrilled that you are loving the variety in your box. Enjoy diving into all your fabulous new treats! ✨🎉

Rated 5 out of 5 stars

Quality products

Arrived safely and within the expected time frame.

Always contains things that I would use but probably wouldn't buy.

Great value for the money

February 18, 2026
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Reply from OK! Beauty Box

Thank you so much for leaving us such a lovely review! We are absolutely thrilled to hear that your box arrived safely and right on time.
Discovering new treats that become everyday essentials is exactly what we aim for, so it is wonderful to know you are loving the value and the products inside. Trying things you wouldn't normally pick up yourself is half the fun!
We can't wait for you to see what is coming in your next box. Have a fabulous week!

Rated 4 out of 5 stars

The product are great

The product are great. Worth of the money. Delivery service is fast and safe.

April 24, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for taking the time to share your feedback! We are absolutely delighted to hear that you are loving the products and finding the box to be such great value for your money.
Getting your treats to you quickly and safely is a top priority for us, so it is wonderful to know our delivery service hit the mark.
We hope you thoroughly enjoy using your new beauty goodies, and we look forward to sending your next box!

Rated 5 out of 5 stars

Lovely products

Lovely products. Efficient delivery. Great value.

April 24, 2026
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Reply from OK! Beauty Box

Thank you so much for leaving us such a wonderful review! We are absolutely thrilled to hear that you are pleased with the products and that our delivery service was efficient for you.
We always strive to offer fantastic value with every single box, so knowing we hit the mark for you truly makes our day.
We hope you have a fantastic time testing out all your new beauty treats, and we look forward to sending your next delivery!

Rated 5 out of 5 stars

Quality product

Brought these for my wife and she's really pleased with the quality of the products

April 24, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for taking the time to share this! We are absolutely delighted to hear that you bought this for your wife and that she is so pleased with the quality of the products.

Treating a loved one to some well-deserved pampering is always a wonderful gesture, and it makes our day to know the box hit the mark.

We hope they continue to thoroughly enjoy using everything inside!

Rated 4 out of 5 stars

Very good

It's what I needed

April 24, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for sharing your feedback with us. We are absolutely delighted to hear that our box was exactly what you needed!
Whether you are looking to refresh your daily routine or just enjoy a little well-deserved pampering, we always aim to deliver something special straight to your door.
We hope you thoroughly enjoy using all your new products!

Rated 5 out of 5 stars

Great value for money and loved…

Great value for money and loved everything in it

May 1, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for taking the time to share your review! We are absolutely delighted to hear that you loved every single item in your box.
Ensuring our members receive incredible value for money is incredibly important to us, so knowing that the selection was a total hit truly makes our day.
We hope you have a wonderful time using all your new beauty treats!

Rated 5 out of 5 stars

The items are great for trying ,taking…

The items are great for trying ,taking on holiday and to be able to try them all at a superb price ...wonderful

April 27, 2026
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Reply from OK! Beauty Box

Hello! Thank you so much for this gorgeous review. We are absolutely thrilled to hear how much you are loving your OK! Beauty Box treats. They really are the perfect travel companions for a holiday, and we love being able to bring you such top-tier products at a superb price. We hope you have the best time trying out every single item. Welcome to the club, and happy pampering! ✨

Rated 5 out of 5 stars

I love getting my box every month to…

I love getting my box every month to see what fantastic products i have .

April 23, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Hey there! Thank you so much for sharing the love. We are absolutely thrilled to hear how much you look forward to opening your box every single month. Discovering those hidden gems is half the fun, and we love having you on this gorgeous journey with us. Enjoy your treats!

Rated 3 out of 5 stars

Hit and miss

I subscribed for 3 months, the first 2 boxes had good products and were good value. The third box was really disappointing, the products just not what I would use. An eyeshadow pallet that had an rrp of £6, basically kids makeup that I wouldn't buy or use and some really cheap lip glosses. I decided to save the money and cancelled my subscription.

April 23, 2026
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Reply from OK! Beauty Box

Thank you for sharing your feedback with us. We are pleased to hear that your first two months brought you great value and products you enjoyed, but we are genuinely sorry to hear that your third box missed the mark for you.
We always aim to provide a brilliant mix of goodies, so it is disappointing to learn that the eyeshadow palette and lip glosses weren't a match for your personal routine. Your comments regarding the selection and value are incredibly important to us, and we will certainly take them on board for the future.
We completely understand your decision to pause your subscription journey for now, but we would love the opportunity to look into your account further. Please feel free to reach out to our customer care team at enquiries@okbeautybox.co.uk so we can support you with this.

Rated 5 out of 5 stars

Thought the box was great

Thought the box was great, fab selection of products. Really easy to manage subscription

May 8, 2026
Unprompted review
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thanks so much for the amazing feedback! 💛 Delighted you loved the box and fab selection 🌟 and that managing your subscription was a breeze ✅. If you ever want to tweak your schedule or try something new, we’re here to help 🙌📦 Can’t wait to send your next box! ✨

OK! Beauty Box Team

Rated 5 out of 5 stars

Love love love.......

Love love love........ incredible products snd great value

April 30, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for the love! ❤️ We’re thrilled you’re enjoying our products and the great value 🙌✨
Can’t wait to serve you again! 🛍️😊
OK! Beauty Box Team

Rated 5 out of 5 stars

Fabulous *****

April 29, 2026
OK! Beauty Box  logo

Reply from OK! Beauty Box

Thank you so much for the fabulous five-star review! 🥰 We are absolutely thrilled to hear that you are loving your experience with us.

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