OKI BuyerReviews 

125
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Excellent supplier of goodies for my OKI printer, but they've got a new website which avoids carriage charges. Wish they had told me earlier.

Rated 4 out of 5 stars

Items were ordered and delivered the next day which is very good. The one drawback is the high cost of postage charged because I am on the Isle of Wight. It costs no more to deliver to the Island than... See more

Rated 3 out of 5 stars

Purchased OKI consumable checkout - paid Then received an email to say the consumable I purchased is out of stock till the middle of Feb 2012. I did email back the Supplier & obtained a full refun... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery. Had to call technical support to assess the problem we were having. Left a message on the answering service late afternoon and an advisor called back the next morning. He was extre... See more

Company details

  1. Printer and Scanner Store
  2. Toner Cartridge Supplier

Information provided by various external sources

Welcome to OKI Buyer - official reseller of OKI Printer products, selling genuine OKI printers, OKI toner cartridges, OKI image drums and other OKI consumable products, all at competitive prices. The OKI printers brand has developed a strong following due to the high quality, fast and cost-effective printing solutions it offers, and OKI’s commitment to print solutions means that LED (laser equivalent) OKI printers and MFPs are truly class-leading digital products. OKI’s range of award-winning print solutions helps organisations of all sizes to make cost-effective choices, while reducing their impact on the environment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

125 reviews

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4.5

All reviews

(125)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

We were up to our necks in it, and they got us out!

It was the busiest time of the year and our super fast MC561 main printer needed a part. Our usual suppliers didn't have it, and couldn't obtain one (apparently from anywhere). After two weeks of waiting I gave up on them and gave OKI a call. We had the part in 24hrs and got back to normal. Thank you OKI.

February 9, 2012
Unprompted review
Rated 3 out of 5 stars

Average

Purchased OKI consumable checkout - paid
Then received an email to say the consumable I purchased is out of stock till the middle of Feb 2012. I did email back the Supplier & obtained a full refund. I personally feel that at the time of checkout if the consumable is not in stock this should be informed then you can make the decision if you want to wait.
I can not undestand a large Supplier like OKI & no where can I purchase a belt or fuser until at least the middle of Feb 12.
Been waiting now 3 weeks now!!!

February 7, 2012
Unprompted review
OKI Buyer logo

Reply from OKI Buyer

Thanks for your review and sorry we couldn't source the consumables quicker for you. OKI stock is still suffering from the floods in Thailand last year and is likely to struggle for a few more weeks yet. I'd love to show stock on the website (like we do on our sister site www.theprinterstore.co.uk) but until we upgrade OKI Buyer onto a new back office I'm afraid we can't.

Daniel
OKI Buyer

Rated 5 out of 5 stars

Always good service

I cannot tell anything other than the truth. Our company does not go anywhere else for oki drums or toner. This compaby are competative on price an their service is faultless. Highly recommended.

February 4, 2012
Unprompted review
Rated 2 out of 5 stars

Unreliable

I placed an order with you because other suppliers were showing one of the items out of stock. You accepted the order but later informed me that you couldn't supply that item as you were also out of stock. You wasted my time because your website doesn't identify out of stock items - although all other supliers for this item that I tried, clearly showed this. I cancelled my entire order and placed it with one of the suppliers who are prepared to be honest about the stock situation up front.

February 3, 2012
Unprompted review
OKI Buyer logo

Reply from OKI Buyer

Hi Lawrence

Sorry that we weren't able to supply the items you needed, OKI stock is very poor at the moment and I can assure you we aren't trying to hide that fact from anyone. It's true we don't currently have a stock figure against items on the site but that is something we are looking to change when we move over to a new back office later in the year.

Daniel
OKI Buyer

Rated 2 out of 5 stars

Too soon to review, no goods yet!

Bit early to be sending me a survey. The goods haven't arrived yet as they're out of stock!

January 30, 2012
Unprompted review
OKI Buyer logo

Reply from OKI Buyer

Sorry, the automated system is a bit keen! OKI stock is a big problem at the moment but we're doing our best to get product out. Things should be improving soon.

Daniel
OKI Buyer

Rated 4 out of 5 stars

Becoming disappointed

Great, prompt, deliveries. We are however getting a little concerned now due to items being out of stock with long lead times. First it was the drum unit and now it's the Cyan toner, again we're left with a printer we can't use.

January 27, 2012
Unprompted review
OKI Buyer logo

Reply from OKI Buyer

Thanks for your review. We share your frustration over the stock problems at the moment. OKI have been severely affected by the flooding in Thailand end of last year which has meant that they have had to set up new production lines from scratch. The stock situation should start to get better towards the end of February but please be assured that we are trying to do everything we can to make sure people keep their printers running.

Daniel
OKI Buyer

Rated 5 out of 5 stars

Happy bunny...

Had the printer for over 3 years, generally very reliable. Running low on toner, told out of stock, paniced & spoke to OKI direct and got the next morning, excellent..

January 26, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service

There were problems with the availability of our desired product but the prompt and honest communication of this enabled us to locate the product and obtain it in time, still through oki buyer.

January 21, 2012
Unprompted review
Rated 5 out of 5 stars

Never had a problem

Have sourced toner from this site for some months now, never had a problem, delivery is super fast have even had it arrive next day despite ordering after 4pm deadline. Keep up the good work.

January 19, 2012
Unprompted review
Rated 5 out of 5 stars

Fast Delivery

Ordered the OKI toner drum after lunch one day and it arrived the next day! Excellent service - no doubts about using this company again.

January 19, 2012
Unprompted review

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