Olavitaskin Reviews 150

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the customer service, noting that representatives are often quick to respond, helpful, and understanding when issues arise. People report positive interactions when needing to cancel orders or subscriptions, and some have received refunds promptly. There are also consumers who are satisfied with the product itself, seeing positive outcomes and results after use. However, some people were dissatisfied with the cancellation process for subscriptions, reporting difficulties and multiple attempts to stop recurring shipments and charges. Customers often received additional orders even after requesting cancellations, leading to frustration and unexpected charges. There are also mixed opinions regarding the product's effectiveness, with some users not experiencing the promised results or even having adverse skin reactions.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some customers praising its effectiveness and... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences where... See more

Customer service

Customers had positive experiences with customer service, often praising the team's helpfulness,... See more

Cancellation

Clients share negative opinions on cancellation, with many reviewers reporting significant difficulties and... See more

Subscription

Customers consistently express dissatisfaction with subscription services, often reporting that they did not... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I canceled my subscription yet I was informed there's an additional order on the way. My credit card was charged. I've sent at least 3 emails canceling my subscription. Finally Jerry, your represen... See more

Company replied

Rated 5 out of 5 stars

I ordered Olavita products, but I could not use them because I had a severe outbreak of rosacea. I had to use antibiotics, no any other creams or lotions. I returned the items according to the Olavita... See more

Company replied

Rated 5 out of 5 stars

The response I received from Olavitaskin was the fastest I've ever received. They responded in less than 2 minutes when I emailed them about needing to cancel my order because the product is causing... See more

Company replied

Rated 5 out of 5 stars

She was very good at explaining everything even though policy say you can return. As long as no more sent or charges. I still feel that notification should have been given before item "out for shipme... See more

Company replied



Contact info

3.5

Average

TrustScore 3.5 out of 5

150 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Scammers ..

Scammers ..

October 6, 2025
Unprompted review
Olavitaskin logo

Reply from Olavitaskin

Hi,

We’re very sorry to hear about your experience and understand how frustrating this must feel.

We take concerns like this very seriously and would really like the opportunity to review your case in detail and assist you further.

We have reached out to you via email — please kindly check your inbox (and spam folder just in case) and respond so we can help resolve this for you.

Kind regards,
Olavita Team

Rated 1 out of 5 stars

My wife purchased the ‘Facial Skin Care…

My wife purchased the ‘Facial Skin Care Massager’ from Olivata for £113.28 (advertised as $139.95) and has today arrived. Total scam. The product is a Temu £6.60 product, nothing more! I just could not believe how a company could provide such a cheap product as this. Please avoid buying from this company.

March 26, 2025
Unprompted review
Olavitaskin logo

Reply from Olavitaskin

Hi Ray,

We’re very sorry to hear about your experience and understand how frustrating this must feel.

We take concerns like this very seriously and would really like the opportunity to review your case in detail and assist you further.

We have reached out to you via email — please kindly check your inbox (and spam folder just in case) and respond so we can help resolve this for you.

Kind regards,
Olavita Team

Rated 1 out of 5 stars

Don't buy from the company, they're con artists

I haven't tried it yet, but I am fuming because this company charged me £79 for 3 bottles of Liquid Botox Solution and you can buy it from Amazon for £21.99.

July 22, 2024
Unprompted review
Olavitaskin logo

Reply from Olavitaskin

Hi Julie,

Thank you for your feedback — we understand your concern.

We would like to clarify that products sold through third-party platforms such as Amazon are not affiliated with us, and we cannot guarantee their authenticity or quality. To ensure you receive genuine products and full customer support, we always recommend purchasing directly from our official website.

If you have any questions about your order or need assistance, please feel free to reach out to us at support@olavita.co — we’re here to help.

Kind regards,
Olavita Team

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