Great service from Old Fashioned Bathrooms, returning customers, this time they fitted out our guest bathroom, designing, supplying and fitting. Neil and Rhys did an excellent job and we are very plea... See more
Company replied
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Exceptional service from Old Fashioned Bathrooms. I would use them again without question. Paul answered all my questions quickly, with care and attention; Jade replied to my emails promptly and effic... See more
Company replied
Many thanks to Emily and the team for all the help and advice. After visiting OFB and getting some good ideas, we ordered a cistern and (complicated) flush pipe, but were assured that if the pipe didn... See more
From start to finish, Old Fashioned bathrooms have been great. They answered all my questions before I bought my new bath, the order process was really straightforward, the delivery was on time, and t... See more
Company replied
Company details
Written by the company
A luxury online retailer, bathroom installer and Suffolk showroom exclusively providing unique and tailored items to create an old fashioned bathroom. Providing premium old-fashioned bathrooms by specialising in Edwardian, Victorian and Georgian styles of bathroom interiors.
Contact info
Old Fashioned Bathrooms, Stonham Road, Mickfield, IP14 5LS, Stowmarket, United Kingdom
- 01449711782
- sales@oldfashionedbathrooms.co.uk
- oldfashionedbathrooms.co.uk
4.7
Excellent
130 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent product and excellent…
Excellent product and excellent customer service. Would definitely highly recommend.
October 25, 2023
Reply from Old Fashioned Bathrooms
Thank you for your kind review, Carol.
Awesome customer service & great…
Awesome customer service & great products. The delivery was even made up a 2" step, which Topps Tiles refused to do!
October 20, 2023
Reply from Old Fashioned Bathrooms
Thank you for taking the time to write us a kind review, Lewes. We're glad to hear you had a positive experience shopping with us.
Reply from Old Fashioned Bathrooms
Thank you for your review, Derek.
Bespoke if you want it with good…
Bespoke if you want it with good support and communication.
October 4, 2023
Reply from Old Fashioned Bathrooms
Thank you for your kind review, Mark. We believe communication is key, particularly when it comes to bespoke products.
A problem was encountered during…
A problem was encountered during transit - it was out of the control of Old Fashioned Bathroom. However, this problem was rectified very quickly without any fuss. Would happily buy from them again.
September 28, 2023
Reply from Old Fashioned Bathrooms
Thank you for your review, Kevin. Our apologies that your rigid riser was damaged in transit. We're glad to have rectified the issue swiftly.
Impressive Service & Products
The communication was great & the product arrived as scheduled & was really well packaged & exactly what we wanted. Many thanks to the Old Fashioned Bathrooms Team!
September 18, 2023
Reply from Old Fashioned Bathrooms
Thank you for your lovely review, Christina. We're glad to hear you had a positive experience purchasing your toilet seat with us. - Old Fashioned Bathrooms
Efficient service
September 11, 2023
Reply from Old Fashioned Bathrooms
Thank you for your review, Tim. We're glad we were able to help.
Professionalism
Thank you so much Paul for giving us information about a maintenance product even though we live in Australia. That is service!!! I wish there was a branch of your company here.
September 11, 2023
Unprompted review
Reply from Old Fashioned Bathrooms
Thank you for your lovely review, Harriette. We're always an email or phone call away should you have any questions regarding your bathroom.
Reply from Old Fashioned Bathrooms
Thank you for your review, Nicola. Our primary focus is to provide premium quality bathroom products that we believe in. We try our best to be the most competitively priced provider of luxury bathroom goods.
Reply from Old Fashioned Bathrooms
Thank you for your review, Gwen. We're proud to hear you're happy with the delivery and quality of your product.
Should you have any questions, please email sales@oldfashionedbathrooms.co.uk and our team will be happy to help.
Reply from Old Fashioned Bathrooms
We're glad you had a positive experience with us, Mrs Serter. If you have any questions or queries regarding your new purchase we're available at: sales@oldfashionedbathrooms.co.uk
Amazing customer service from Emily
Amazing customer service from Emily, most helpful. We had a big order and when a small piece was missing, it was sent immediately the following day. Fabulous 👌
July 10, 2023
Reply from Old Fashioned Bathrooms
Thank you for your lovely review, Caryl. We're glad to have rectified the issue immediately and we'll pass your kind comment onto Emily!
Lovely baths
Lovely baths. Helpful on the telephone regarding likely time frames and delivery.
July 9, 2023
Reply from Old Fashioned Bathrooms
Thank you for your review, Hunter. If you have any questions regarding your new purchase we're available by phone: 01449 711782 or email: sales@oldfashionedbathrooms.co.uk
Quality toilet seat
Pleased with the Burlington Gloss black seat. Already have two here in the Matt and have to say I think the Gloss looks more original.
July 9, 2023
Reply from Old Fashioned Bathrooms
Thank you for your kind review, Danette. We're glad to see you're happy with your new toilet seat.
All seems to be well I haven’t opened…
All seems to be well I haven’t opened packages yet. Let you know more when my builder is ready to install.
June 19, 2023
Reply from Old Fashioned Bathrooms
Thank you for your review, Florence. Please feel free to update your review once opened and installed.
Very Good customer service
Fast and quick response to my queries helpful customer service team.
May 14, 2023
Reply from Old Fashioned Bathrooms
Thank you for your kind review, Jessica. We're glad our customer service team were able to assist promptly.
Wooden toilet seat
Product arrived promptly but fixing screws supplied were too short. I
Spoke to customer service who kindly arranged for correct screws to be sent out. Pleased with quality of toilet seat
May 8, 2023
Reply from Old Fashioned Bathrooms
Thank you for your kind review, Marion. We're glad to have been able to supply you with alternative fixings so you could fit your toilet seat promptly.
Prompt delivery
Prompt delivery. One mistake on order. Sent courier for return next working day and sent replacement following day. Excellent service.
May 14, 2023
Reply from Old Fashioned Bathrooms
Thank you for your kind review, Phil. Apologies for the picking error - we're glad to have amended your order quickly.
Amazing products
Amazing products! Got the bath panel in medium oak. Went really well with the whole design of our bathroom. Amazing quality and craftsmanship. Fitted perfectly. No issues at all. Really gave it the look we were after. Pricey but if you’re after those old traditional looks and results. Well worth it
April 26, 2023
Reply from Old Fashioned Bathrooms
Thank you for your kind review!
We're glad to see you're happy with your bath panel. All our Foresters bath panels are handmade in our Suffolk workshop to assure a premium quality and finish.
If you have any questions regarding your purchase please email us: sales@oldfashionedbathrooms.co.uk
Fantastic customer service.
April 25, 2023
Reply from Old Fashioned Bathrooms
Thank you for your kind review!
If you have any questions regarding your new purchase our sales team are happy to help - sales@oldfashionedbathrooms.co.uk
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