Oliver Reilly Estate Agents Reviews 

142
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their determination, professionalism, and supportive approach, often highlighting their helpfulness and positive attitude. The service provided is frequently described as excellent, with many people appreciating the efficiency, clear communication, and the team's commitment to making the process as smooth and stress-free as possible. Reviewers also consistently highlight the exceptional customer service, noting that the team is always available to answer questions, provide updates, and offer valuable advice, even going above and beyond expectations. Many people appreciate the personalized approach and the team's ability to keep things moving forward, even when facing unforeseen circumstances.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, knowledge, and... See more

Service

People report positive experiences with service, highlighting the team's professionalism and efficiency in... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Buying and selling new homes is never easy, but Oliver and his team have done everything they could to make it as smooth as possible. Following Oliver's initial visit, and speedy sale, my main contac... See more

Rated 5 out of 5 stars

We recently sold our house through Oliver Reilly estate agents. This can be a very stressful time but Oliver and his team were excellent in keeping us fully informed throughout. Oliver himself always... See more

Rated 5 out of 5 stars

Our son recommended Oliver to us having had experience in buying and selling property with him. We found his recommendation justified. Oliver and his team, for us it was Melody and Vicki, were always... See more

Rated 5 out of 5 stars

When is a first time buyer not a first time buyer? Answer: when they declare at the point of ready to exchange, your “first time buyer” has a house to sell (back to their housing association). Sara... See more


Company details

  1. Real Estate Agents

Written by the company

We have a strong passion for property and a desire to deliver excellent customer service. Covering all aspects of residential property sales, we promote our properties to the widest possible audience, with eye-catching and creative marketing, whilst also entrusting out traditional beliefs of offering a High Street location. We pride ourselves on regular effective communication and aim to deliver results in a timely fashion.


Contact info

4.8

Excellent

TrustScore 5 out of 5

142 reviews

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No recent history of asking for reviews

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4.8

All reviews

(142)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Estate Agent

Oliver helped us sell two houses and was very attentative all the way through the sale with our interest always at the front of the sale, would fully recommend his services. Thank you Oliver.

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Oliver Reilly Estate…

I cannot recommend Oliver Reilly Estate Agents more highly. Oliver was nothing but professional, approachable, efficient and present in the six months it took us to complete on a property sold through his agency. Oliver always responded, stuck to his word and got us answers quickly. He is clearly very passionate about what he does and has a great knowledge of Newark, the surrounding area and the property market. He will absolutely be our 'go-to' in future. Thank you!

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Newark’s go to Estate Agent

Well what can I say….. Oliver Reilly would without a doubt be my go to estate agent when I next sell a property. From day one it was a pleasure to deal with someone who is extremely knowledgeable, approachable, considerate, understanding and professional at all times. As a result of my first meeting with Oliver I was immediately impressed, his upfront, honest approach, combined with genuine interest shown in helping me informed my decision to choose Oliver to sell my house.
People buy people, and this is very true. So I am more than happy to say from my personal experience Oliver’s customer service is second to none. I would highly recommend using Oliver Reilly Estate Agents you will be in safe hands!

March 26, 2022
Unprompted review
Rated 5 out of 5 stars

The best estate agent in Newark

Oliver has recently sold our house for us and quite honestly, I don't know what we would have done without him! He has guided us at every stage of the sale and has, without a doubt, gone above and beyond what we expected. His patience and empathy for his clients is often calming in what is a very stressful time.
Olivers service is second to none!

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

Our First Home

Our purchase was for our first home, and was also the first time that we had even made an offer on a property. From start to finish, Oliver was absolutely brilliant - helpful, patient, friendly and incredibly hardworking. He guided us through every step of our purchase, giving us regular updates and chasing when possible. We really cannot thank him enough for everything that he has done for us, and don’t know what we could have done without him. If you’re buying a house through Oliver Reilly Estate Agents, you are in safe and capable hands - we would recommend him to anyone!

March 2, 2022
Unprompted review
Rated 5 out of 5 stars

We recently purchased a property &…

We recently purchased a property & Oliver Reilly Estate Agents were the agent for our vendor. Although we were not a client, we were delighted and impressed with the professional approach we experienced throughout the entire process. Calm, considerate, knowledgeable and effective , never failing to meet the communication expectations. Oliver's company has restored our faith in quality estate agency and Oliver himself is a shining example of commitment to customer service in this sector.

March 1, 2022
Unprompted review
Rated 5 out of 5 stars

We recently old our home with Oliver…

We recently old our home with Oliver and we can’t recommend him enough.
Oliver was very professional and helpful in selling our house for a little over the asking price and within a few days of going on the market. Our chain proved to be somewhat awkward to deal with, but Oliver's professionalism and diplomacy eventually resulted in a successful move for everyone involved.
Oliver’s by-line of "Passionate about Property" is certainly true and we wish him all the best with his future endeavours. His customer service and passion for his work is second to none
We have and will continue to recommend Oliver to all our friends and family. No hesitation to highly recommend.

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

By far the best estate agent I’ve met!

As a mature woman who lives alone I wasn’t sure who to trust when it came to selling my
Home in Newark. I have moved numerous times in my life and used half a dozen estate agents over the years. I saw Oliver Reilly's estate agents office has opened in town and liked the idea of supporting a new business but I was also concerned about trusting a brand new business. From the initial phone call with Oliver and the first time he came to my property to value it, to the last day of the sale he was professional, friendly and far exceeded my expectations. Oliver has the personal touch that no other estate agent can give And I would recommend him without hesitation! He completely put my mind at rest and often replied to my texts and calls out of hours and on weekends! Nothing is too much trouble and nobody can compare. Thanks again Oliver!

January 28, 2022
Unprompted review
Rated 5 out of 5 stars

Oliver is in another league to others …

I had previously bought my house with Oliver 6 years ago when he worked for a different company and was so happy with his work that when I decided to sell my house again a few months ago and I saw that Oliver now had his own business I decided to go with him again as he was so fantastic previously. This time Oliver exceeded all expectations and went above and beyond what any other estate agent would have done. He spent numerous weekends showing people around my house which wasn’t an easy sale and nothing was too much trouble! He gives 110% and his personal touch is unrivalled.
I cannot recommend Oliver enough and there is no other estate agent on Oliver’s level! He blows every other estate agent out the water!

January 28, 2022
Unprompted review
Rated 5 out of 5 stars

An excellent estate agent

Oliver Reilly is a very kind and professional estate agent. He was always at the other end of the phone to answer enquiries, even out of office hours. I have no hesitation in recommending his services.

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

5 star rating for Oliver Reilly!

We can’t recommend Oliver Reilly highly enough. Oliver is a young, dynamic and professional estate agent. He went above and beyond the service expected. Very often he would call or email outside of office hours responding to our questions. We were also given longer viewing times of the vacant house that we were buying and he kept us fully informed during our purchase.
We definitely recommend Oliver, give him a call!

January 21, 2022
Unprompted review
Rated 5 out of 5 stars

To say Oliver went above and beyond for…

To say Oliver went above and beyond for us would be an understatement. He was extremely thorough, diligent and on hand for any queries/updates that we had. He guided us through a tough purchase and remained 100% professional at all times and very personable - it was like liaising with a friend. I would highly recommend Oliver Reilly Estate Agents to everyone and anyone and we will definitely be using his services again. Top Bloke!

January 20, 2022
Unprompted review
Rated 5 out of 5 stars

Property value, sale and conveyance

Having requested valuations from a number of Newark Estate Agents we decided to award our business to Oliver. This decision was based on our want to support small business and the integrity he showed durring our first meeting. This was a good decision as Oliver understands how to manage expectation through regular contact, honesty and excellent knowledge. We would highly recommend his agency on this basis.

January 8, 2022
Unprompted review
Rated 5 out of 5 stars

Oliver Reilly Estate Agents

We were fortunate enough to come across Oliver Reilly Estate agents after deciding to make our first house move in 37 years. Oliver's professionalism, personability and enthusiasm shone through the whole process. The success he will surely have in building this new business is totally warranted. We have no qualms regarding recommending Oliver to anyone.

Neil and Sandra Langsdale

December 22, 2021
Unprompted review
Oliver Reilly Estate Agents logo

Reply from Oliver Reilly Estate Agents

Thank you for your lovely words. It was a very rocky road but something that was out of everyone's control. I truly hope now you have moved and (hopefully) settled into your new home, its been worth the wait! All the best for the future and thank you for your patience and understanding, throughout the whole process. Regards, Oliver.

Rated 5 out of 5 stars

Support in purchasing

Oliver has recently helped me in the purchase of a property. He couldn't have been more professional keeping me informed all the way through the process and assisting in keeping the chain moving.

December 19, 2021
Unprompted review
Oliver Reilly Estate Agents logo

Reply from Oliver Reilly Estate Agents

Thanks so much Mr Dorrity. Delighted we could ensure an efficient transaction and hope you are settling well in your new home. All the best, Oliver.

Rated 5 out of 5 stars

Excellent service.

We have dealt with Oliver twice, once in connection with the purchase of a property intended as buy-to-let and more recently with a valuation of the same property with a view to selling privately. On both occasions Oliver's service was immaculate: professional, courteous, and above all thorough. Totally recommended.

December 10, 2021
Unprompted review
Oliver Reilly Estate Agents logo

Reply from Oliver Reilly Estate Agents

Thanks for your support Mr Howarth. Its my pleasure to help anytime. Thanks for you returned custom. Oliver

Rated 5 out of 5 stars

What every Estate Agent wishes they could be...

My Sister and I sadly losed our Father in February 2021, and as executors we had to deal with his affairs including the sale of his flat in central Newark.

After contacting 2 other Estate Agents we chose Oliver Reilly, for both of us this was a bit of a gamble as Oliver is a new business in Newark.

I called Oliver and he came straight round to the flat, we talked about the flat and he provided details of similar properties in the area to back up the sales price, however for us and more importantly he listened and was sympathetic and empatheitic under the circumstances.

Oliver lined up viewings and within about 48hrs had a firm offer, unfortunately the buyers backed out a day later.

Whilst we felt gutted, Oliver was very positive and reassuring, and advised he already had another potential couple interested, he contacted them and made an appointment for them to view the property.

An offer was made and accepted. During the process of obtaining probate Oliver kept ourselves and the buyers up to date, he reassured us that the buyers were still interested even after waiting several months, and also kept the buyers informed of progress.

Olivers strap line is "Passionate about Property", and he certainly is. He is professional, calm and very level headed. Nothing fazed him and he got the sale across the line for the asking price even when it seemed that probate was never going to finish.

We want to thank Oliver for his conduct, as having someone like Oliver on our side to sell at a very raw time made things just that little bit easier and took a lot of pressure off.

I have and will continue to recommend Oliver Reilly to friends and family and will use him again if needed in the future.

December 2, 2021
Unprompted review
Oliver Reilly Estate Agents logo

Reply from Oliver Reilly Estate Agents

Thanks James. What a fantastic review. Thank you for 'taking a chance' on a new business. It was a very bumpy road, due to the nature of the sale but I am delighted we reached a positive outcome, for all parties involved. Thank you for flying the flag for my business, it means more than you will ever know! Regards, Oliver

Rated 5 out of 5 stars

Oliver provides an excellent service!

Oliver provides an excellent service!
This man keeps you up to date with your house purchase and chases those solicitors!
Recommended!!

November 23, 2021
Unprompted review
Oliver Reilly Estate Agents logo

Reply from Oliver Reilly Estate Agents

Thanks Phil. Really appreciate you taking the time to provide a review. Hope to work with you again in the future. Best wishes. Oliver

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