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Rated 5 out of 5 stars

Richard, Tom and Annie were fantastic at Fearnalls. Their communication is exceptional and quick and they are good value for money. If I were selling another property I wouldn't consider anyone else.... See more

Company replied

Rated 5 out of 5 stars

I recently sold my property through Fearnalls and couldn’t be happier with the service I received from start to finish. From the initial valuation to the final completion, everything was handled w... See more

Company replied

Rated 5 out of 5 stars

I have just sold my house through Fearnalls, and have been very pleased with the service provided. They work very efficiently as a team and I had very positive dealings with Tom F, Annie, Tom and the... See more

Company replied

Rated 5 out of 5 stars

We were always kept updated on all the aspects of our house sale, from the initial visit, photos, 360 degree video, the advertisement, all the viewings were accompanied by a member of staff and fee... See more

Company details

  1. Real Estate Agents

Written by the company

Who are Fearnalls? Fearnalls is an established Chester estate agent dealing with all aspects of property sales throughout the city and surrounding villages. With years of experience and local knowledge, Richard Wheeler and Tom Fearnall are always on hand to advise clients and guide them through to a successful completion. A trusted and reliable estate agency with extremely competitive fees backed by a ‘no sale, no fee’ guarantee and state of the art marketing presentation, many clients have rated Fearnalls as a five-star company and often refer us to friends and family, as a trusted and reliable estate agency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

140 reviews

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Rated 5 out of 5 stars

Excellent service

I recently sold my property through Fearnalls and couldn’t be happier with the service I received from start to finish. From the initial valuation to the final completion, everything was handled with professionalism, efficiency, and care.
Tom provided clear, honest advice on pricing and marketing, which resulted in strong interest and a quick sale. The quality of the listing was excellent, with great photos and a well-written description that really showcased the property.
Communication was outstanding throughout the entire process. I was kept regularly updated on viewings, feedback, and progress by Annie, and any questions I had were answered promptly. Richard did a fantastic job managing the negotiations, as we had had to relist our property due to a collapse in the chain in our first sale, but the team delivered on getting a second sale within the following week!
Selling a home can be stressful, but they made the experience smooth and straightforward. I felt supported every step of the way and always confident that my sale was in good hands.
I would highly recommend Fearnalls to anyone looking to sell their property — a truly professional, personable and reliable service.

March 27, 2026
Unprompted review
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Reply from Fearnalls

Hi Gorby. Thank you for taking the time to write such a thoughtful and detailed review. It really does mean a great deal to us. We’re so pleased we could support you throughout your property sale and help secure a successful sale so quickly the second time around. The team here are Fearnalls are delighted. It was a pleasure working with you, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

Exceptional service and communication

Richard, Tom and Annie were fantastic at Fearnalls. Their communication is exceptional and quick and they are good value for money. If I were selling another property I wouldn't consider anyone else. Highly recommend and thank you Richard, Tom and Annie

April 15, 2026
Unprompted review
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Reply from Fearnalls

Hi David. Thank you so much for your kind words and recommendation. We’re really pleased you were happy with the communication and service throughout. It was a pleasure working with you, and we really appreciate you taking the time to share your experience. Many thanks again from the team at Fearnalls.

Rated 4 out of 5 stars

Effective and efficient

We bought our new property in Chester through Fearnalls and dealt primarily with Annie and Richard.
Our interactions with Fearnalls throughout the purchase were limited as we mainly dealt with our solicitor however, as and when we needed Fearnall’s assistance, they were helpful and responsive. The moving in box that we were given when picking up the keys was a nice touch and much appreciated.
All in all, Fearnalls carried out their duties as an estate agent well and helped our purchase go through smoothly.

March 20, 2026
Unprompted review
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Reply from Fearnalls

Thank you for your review. We’re really pleased to hear that the team have been helpful and responsive when you needed us and that everything went smoothly overall. Wishing you every happiness in your new home. If we can assist you again in the future, we’d be delighted to help.

Rated 5 out of 5 stars

Easy sale with lots of offers

I have just sold my house through Fearnalls, and have been very pleased with the service provided. They work very efficiently as a team and I had very positive dealings with Tom F, Annie, Tom and then Richard. I should also mention that the photographs and videos captured the feel of our home really well. We sold very quickly with eight offers, which were managed professionally. The sale was kept on track and we completed it within a few months. It all went just as we hoped and I would certainly use Fearnalls again.

March 20, 2026
Unprompted review
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Reply from Fearnalls

Thank you so much for your kind words. It really does mean a lot to the whole team. We’re delighted to hear that you felt supported throughout the process and that everything went as smoothly as you’d hoped. Achieving eight offers and a quick sale is a fantastic result, and we’re so pleased we could help make that happen for you.

Wishing you all the very best in your next exciting chapter!

Rated 5 out of 5 stars

Richard made the process exceedingly…

Richard made the process exceedingly smooth. Great communication.

February 20, 2026
Unprompted review
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Reply from Fearnalls

Hi Michael, thank you for your review. It's much appreciated. Richard and the team are delighted to have helped you throughout the transaction. Wishing you all the very best.

Rated 5 out of 5 stars

Richard, Annie, Tom - amazing!!

Richard, Annie and Tom have been simply amazing throughout the whole process. We had a few bumps along the way when selling our house and they have all been super helpful, attentive and friendly. The communication was brilliant and we always felt well informed and up to speed. We couldn’t recommend them enough! Thank you so much!!

January 23, 2026
Unprompted review
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Reply from Fearnalls

Hi Sarah. Thank you so much for your review. It was a pleasure working with you on your property sale. We’re delighted we could support you through the process and keep everything on track. Wishing you all the very best in your next chapter!

Rated 5 out of 5 stars

Excellent Service

I recently sold my house in Hoole with Tom and Richard as agents, and they were excellent from start to finish. I highly recommend them. Everything was organised and communicated clearly. All marketing of the property and viewings met with my expectations - they made the extra effort and they understood what was important to me. Their knowledge of the local market and its properties helped ensure the deal completed on time and kept stress to a minimum. I am very thankful to them both and happy that I chose to go with them for the property sale.

January 14, 2026
Unprompted review
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Reply from Fearnalls

Thank you so much for choosing us to handle the sale of your Hoole property. We’re delighted to hear that you had such a positive experience. We appreciate you taking the time to leave such a thoughtful review. Wishing you all the very best for the future.

Rated 5 out of 5 stars

First class service

In a very challenging market Richard kept all parties involved and informed to ensure a positive outcome for all. I have no hesitation at all in recommending him and would definitely use Fearnalls again .

December 20, 2025
Unprompted review
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Reply from Fearnalls

Hi Russell. It was a pleasure to assist you with your sale. Thank you for taking the time to leave a review and for recommending our services. Wishing you all the very best.

Rated 5 out of 5 stars

Fearnals gave a free valuation when…

Fearnals gave a free valuation when intially it was for probate. They gave good advice, and did exactly what they said they would, kept me informed and all was concluded quickly.

December 18, 2025
Unprompted review
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Reply from Fearnalls

Hi Jo, thanks for your kind words. We are so pleased that you are happy with our service from initial valuation to the sale of your property. Wishing you all the best.

Rated 5 out of 5 stars

Highly recommended

After having negative experiences with previous estate agents, we were amazed at how efficient Fearnalls were. From day one Tom was very professional, keeping us informed with feedback, as well as the girls in the office, nothing was to much trouble, 3 weeks after going live we had an offer & went onto sell our house. We would also like to say how brilliant & patient our negotiator Richard was, we would highly recommend Fearnalls to anyone thinking of selling their house…. We had a first class experience thanks to an amazing team.

November 20, 2025
Unprompted review
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Reply from Fearnalls

Hi Alan, thank you so much for your review. We are so pleased that you are delighted with our service throughout. It was a pleasure to help you. With best wishes for the future.

Rated 5 out of 5 stars

Superb experience on recent house purchase

I recently bought my house in Chester via Fearnalls and the service was superb from start to finish. Viewings were easily organised and the agents were very professional and ethical whilst showing me properties e.g. pointing out some wall damp that I would not have noticed. All the staff at Fearnalls are lovely people and very good at what they do.

November 19, 2025
Unprompted review
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Reply from Fearnalls

Hi Michael. Thank you so much for your review. We were absolutely delighted to help you with the purchase of your new home. Wishing you all the very best.

Rated 5 out of 5 stars

Very pleased with Fearnalls

Fearnalls were extremely helpful in the process of us buying our house from arranging multiple viewings to getting our offer accepted and helping towards the end with exchanging contracts. We were very pleased with the service they provided.

October 1, 2025
Unprompted review
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Reply from Fearnalls

Thank you for your review. We are so glad that you were pleased with the service we provided. We wish you all the very best in your new home. Please don't hesitate to get in touch if we can be of any further assistance.

Rated 5 out of 5 stars

Excellent advice and service throughout…

Excellent advice and service throughout the entire process of deciding to put our house on the market through to selling. Richard was extremely helpful and kind and offered excellent advice. Thank you to the whole team, Karen Oxley

August 22, 2025
Unprompted review
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Reply from Fearnalls

Hi Karen, many thanks for your kind words. Richard and the team here at Fearnalls are so pleased that you were delighted with our service. Wishing you all the very best.

Rated 5 out of 5 stars

Richard and Anne made the whole process…

Richard and Anne made the whole process so easy, kept us in the loop and helped us through any queries.
Richard was outstanding in the process

August 29, 2025
Unprompted review
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Reply from Fearnalls

Thank you for your kind words. We are delighted to have been able to help you with your recent property purchase. We wish you all the very best in your new home!

Rated 5 out of 5 stars

Personalised care and knowledge

I would like to express my sincere thanks to Tom, Richard, and Annie for their exceptional support throughout the process of selling my home. They guided me through every stage with professionalism, clear communication, and genuine care. Their personal support and understanding made what could have been a stressful experience feel manageable and even positive. I am truly grateful for their expertise and dedication. Highly recommended!

August 5, 2025
Unprompted review
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Reply from Fearnalls

Thanks so much for the review Karen. We were all delighted to help you sell your home and support you through the process. Wishing you all the very best for the future.

Rated 5 out of 5 stars

Richard

Richard steered my son,partner and I through a complicated purchase(due to my sons solicitor) he was forceful, compassionate and respectful as and when needed, without his assistance this purchase could have become a non starter. Thank you from Daniel ,Rob and myself. Much appreciated.

July 17, 2025
Unprompted review
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Reply from Fearnalls

Thank you so much for your kind review. Richard is delighted to have been able to support you and help guide the process to such a positive outcome. Wishing you all the very best for the future.

Rated 5 out of 5 stars

Professional and Friendly

Professional

I was really impressed by Tom's professionalism.

As a buyer, you can often feel pressured by the estate agents but this was not the case. Tom maintained the perfect balance of contact, enough to progress the sale but not put me off buying the house.

When we collected the keys there was no-one from Fearnalls there due to a prior arrangememnt but seamless arrangements had been made for us, along with a much appreciated gift box containing some choccies, beer and some useful vouchers.

I will definitely be recommending Tom & his team to anyone selling, and will be using them for my next sale.

Best Regards

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Professional service

We purchased our first home through Fearnalls and found them to be extremely professional and helpful. All emails and phone calls were responded to in a timely manner, both Richard and Tom were incredibly helpful and would recommend this business highly!

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Fearnalls are excellent Estate Agents

Fearnalls have made the process of selling our home smooth and stress free. From our initial contact to completion day the staff have been approachable, knowledgeable and professional. I would highly recommend them and would use their services again without hesitation.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

OMG what do I say Fearnall.s

OMG what do I say Fearnalls
You really pulled out all the stops on selling my house.
Took all the pressure off me and took care of everything.
I don't usually write reviews but these guys really deserve it.
Thanks again to Richard and Tom. You really did go above and beyond. Would highly recommend.
Barbara Barker.

June 21, 2024
Unprompted review

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