Our company would like to mention what its like to work with ONLY BANK. Our experience is that for an online bank, communication is very good with OLKY. The quick email responses from OLKY... See more
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I have tried multiple times, via phone or PC to follow the ID verification. Every time (and I used different phones and PCs), it is not recording the voice or can not verify the document! No res... See more
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I am a corporate and banking Lawyer with over 30 years of practical experience. This is the first time I have encountered such a level of professionalism and range of services in one Bank. The int... See more
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Total disaster!! Poor and useless support service. Cant login to my account already 2 weeks. Provided all requested files to verify myself for phone number manual update. Got the con... See more
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Company details
About Olky
Written by the company
OlkyPay
Première néo-banque franco-luxembourgeoise au service des professionnels, la clientèle d’OlkyPay située dans 24 pays est principalement constituée de sociétés commerciales, tous secteurs confondus, et de sociétés financières.
OlkyPay propose un compte pro en ligne disponible 7J/7 et 24h/24. La souscription sur le site est simple et rapide : vous recevez votre IBAN au choix FR ou LU en quelques minutes et vous bénéficiez d’un service clients efficace pour vous aider dans vos démarches.
OlkyPay répond à tous les besoins des professionnels pour effectuer leurs paiements :
- Par virement classique sans limite de montant ;
- Par Instant Payment jusqu’à 100.000 € en quelques secondes ;
Et pour traiter leurs encaissements :
- Par carte à distance (contrats VAD) et de proximité (location de TPE) ;
- Par prélèvement SDD Core et B to B.
OlkyPay propose également des cartes Mastercard avec la possibilité de configurer les limites de paiement journalières, hebdomadaires ou mensuelles.
Régulièrement primée pour son innovation et plébiscitée pour ses performances en termes de rapidité et de sécurité des paiements, OlkyPay est devenue en quelques années l’une des références européennes dans le secteur bancaire.
Contact info
Luxembourg
- olky.eu
3.3
Average
2K reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Olky
Hello,
Thank you for your positive comments.
We are pleased that our services meet your expectations and to count you among our customers.
Yours sincerely,
The Olky Pro account team
A bit impersonal, yet mind-blowingly good!
At the sign up stage, which took some time, it would be great to have someone to speak to
: the full and complete absence of customer service can be frustrating at times.
Yet once the account was open, everything has been marvellous. The process of signing the transaction or documents electronically is particularly impressive, an absolute top notch, bravo to Olky team and wishing them all the best in conquering the market away from the traditional banks who don’t keep up with the times.
October 13, 2020
Reply from Olky
Hello,
We thank you for your positive feedback and take your comments into account.
We are pleased that our services meet your expectations and to count you among our customers.
We look forward to hearing from you,
The Olky Pro Account Team
Very fast and professionel opening…
Very fast and professionel opening account procedere with not too much burocracy.
September 29, 2020
Reply from Olky
Hello Stephan Holzapfel,
Thank you for taking the time to give us your feedback, highlighting your satisfaction with the Olky Pro Account.
We are pleased that our services meet your expectations and to count you among our customers.
Yours sincerely,
The Olky Pro Account Team
Ouverture simple
September 15, 2020
Reply from Olky
Bonjour SosoBsahTEK,
Nous vous remercions de votre retour d'expérience positif.
Nous sommes contents que nos services répondent à vos attentes et de vous compter parmi nos clients.
Bien cordialement,
L'équipe Compte Olky Pro
Tres simple et rapide
September 8, 2020
Reply from Olky
Bonjour Yuksel Yi,
Nous vous remercions de votre retour d'expérience positif.
Nous sommes contents que nos services répondent à vos attentes et de vous compter parmi nos clients.
Bien cordialement,
L'équipe Compte Olky Pro
Top service et super practique!
August 11, 2020
Reply from Olky
Bonjour Frank,
Nous vous remercions d'avoir pris le temps de nous faire votre retour d'expérience, mettant en avant votre satisfaction pour le Compte Olky Pro.
Nous sommes contents que nos services répondent à vos attentes et de vous compter parmi nos clients.
Bien cordialement,
L'équipe Compte Olky Pro
Top belle interface , service support efficace
July 9, 2020
Reply from Olky
Bonjour,
Nous vous remercions d'avoir pris le temps de nous faire votre retour d'expérience, mettant en avant votre satisfaction pour le Compte Olky Pro.
Nous sommes contents que nos services répondent à vos attentes et de vous compter parmi nos clients.
Bien cordialement,
L'équipe Compte Olky Pro
Reply from Olky
Bonjour,
Nous vous remercions d'avoir pris le temps de nous faire votre retour d'expérience, mettant en avant votre satisfaction pour le Compte Olky Pro.
Nous sommes contents que nos services répondent à vos attentes et de vous compter parmi nos clients.
Bien cordialement,
L'équipe Compte Olky Pro
Reply from Olky
Hello GL,
Thank you for this positive comment.
We are delighted to have your feedback highlighting your satisfaction with the Olky Pro Account.
Furthermore, we are pleased to have you as one of our customers.
Yours sincerely,
The Olky Pro Account Team
Reply from Olky
Bonjour,
Nous vous remercions de votre retour d'expérience positif.
Nous sommes contents que nos services répondent à vos attentes et de vous compter parmi nos clients.
En vous souhaitant une excellente fin de journée.
Bien cordialement,
L'équipe Compte Olky Pro
very good service
February 27, 2020
Reply from Olky
Bonjour,
Nous vous remercions de votre retour d'expérience positif.
Nous sommes contents que nos services répondent à vos attentes et de vous compter parmi nos clients.
En vous souhaitant une excellente journée.
Bien cordialement,
L'équipe Compte Olky Pro
Reply from Olky
Hello Nadeem Naqvi,
We thank you for your positive feedback.
We are pleased that our services meet your expectations and that you are one of our customers.
Wishing you a great day.
With kind regards,
The Olky Pro Account Team
Awesome !
Awesome ! It took forever to open an account for my company in Luxembourg with regular banks.
I went to Olky and I received both my IBAN and Mastercard within a week.
The card can be used worldwide even though the account is only SEPA and € reachable.
Keep going !
December 13, 2019
Reply from Olky
Hello Cathy,
We thank you for your positive feedback.
We are delighted to have your feedback highlighting your satisfaction with the Olky Pro Account.
In addition, we are pleased to be able to count you among our customers.
It's a real pleasure.
With kind regards,
The Olky Pro Account Team
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