I had an experience with a mix-up on my delivery order. I contacted customer service and the representative was spunky and caring and expedited my starter box. I recently received my 8-week supply. My... See more
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Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists, and backed by vet nutritionists. We use data from hundreds of thousands of dogs to supercharge our innovation to deliver the best possible experience for you and your dog.
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We have 3 dogs in our family. My sister has a golden doodle, I have a golden doodle, and my mom has chocolate lab. All 3 of them just stared at the food. Normally, a dog will at least try the product. Not sure what kind of dogs like this product but not ours. I wouldn't order this. Now I have 50 packages of frozen food i'm going to have to throw out. Don't get this!

Reply from Ollie
I had a food order about to ship for my new pup but this morning my vet said she is likely allergic to chicken and everything I got for her on breeders recommendations was chicken. I was not able to cancel an 8 week order on the website but a person at Ollie took care of it quickly and easily which was a real relief! And saved me a lot of money lost.

Reply from Ollie
Very knowledgeable. Did not try to upsell me but made me aware of complimentary items that would help in the transition. Extremely responsive.

Reply from Ollie
My dachshund became paralyzed with IVDD & since he seemed to be improving, I bought him some food that would reduce inflammation. Sadly, my sweet baby passed away before the food could get here. When I called to cancel my subscription and gave Emma (from Ohio) the reason why, she was so empathic and truly helped me grieve. In addition to cancelling my subscription, she refunded me the money I paid for the first box. What a refreshing interaction. These people truly care about our little babies. If I have the occasion to use them again, I’ll do it in a heartbeat. Their customer service is impeccable.

Reply from Ollie
They are very responsive with any issue you may have

Reply from Ollie
This experience was good. But we just got another shipment of Ollie food and wonder when the next shipment is coming…we have a lot of food!

Reply from Ollie
I love Ollie! I have a goldendoodle and man are they picky!
At first, I wasn't at home when my trial box was delivered. It was thawed out and my pup had stomach issues. I contacted them and they sent me a new one. Very good customer service.

Reply from Ollie
Had a issue with wrong weight input, was solved within minutes.

Reply from Ollie
My dogs have been happy with Ollie. Product delivery has been good. Customer service, has taken care of any issues, and they have been few. I’ve been a customer for a o and a half now.

Reply from Ollie
The Customer Service is top notch! Please never change the way you go your customer service, it's absolutely FABULOUS! I do miss your figure ice cream though. I wish you would bring it back or let me know how to get it. Bella and I have our girl's night with her ice cream and mine. I miss that! She loves your food so much I've started sharing it with her cousins. They are older dogs and I can see the difference in them!
I was a big fan of raw feeding, but our Cody was becoming so yeasty and always eating leaves and grass when we went for our off leash romp. I saw an offer for Ollie and he loved it and with some additions to the food, he’s slowly becoming less yeasty and itching less. So I recently switched our other dog Ash to see if he’d benefit from Ollie. Time will tell.
Any time I have had an issue, the customer service with Ollie has been outstanding. All of my issues have been resolved within minutes and to my satisfaction. It helps that our pup loves the food too!
Ollie is amazing! Customer service is exceptional. This. Company has earned my business. Don’t hesitate. You’ll wonder why you waited so long!
My pup loves her Ollie and she’s a fussy girl
My dog absolutely adores their food, and the packaging is top-notch. It’s so effective that it even keeps the food frozen during the scorching Texas heat. Their delivery service is also fantastic at ensuring that the box is kept in the shade.
I’ve had two instances where I’ve reached out to customer support with random questions, and they’ve always responded promptly and with great kindness. Additionally, I appreciate the health check-ins provided through the app. These check-ins help me ensure that I’m feeding my little guy appropriately as he grows.
Since I got him, I’ve exclusively fed him Ollie’s food. They offer a wide variety of meats, which allows me to diversify his diet. Their treats are also delicious according to my little guy.
Overall, I’ve been thoroughly satisfied with Ollie’s food and would highly recommend it to anyone looking for a reliable and nutritious option for their dog.
Do not recommend. Should have known this would be no different when the marketing is just bashing another company. Have not heard back from customer service. Did not want subscription especially for food my dog won’t eat.

Reply from Ollie
Ollies is truly an amazing company, not just food wise, but their customer service is immaculate.
Our German Shepherd pup (5months) has sever stomach issues, which has caused trouble gaining weight. Ollies dog food services was able to help.
Our puppy has not only gained a healthy amount of weight, but has not shown any stomach issues since. With our puppies satisfaction and our convenience, we highly recommend ollies.
Honorable Mentions to Ashley and Jacqui who has helped us with a lost order. They were extremely kind and helpful. Great job ladies!!
My aging dachshund likes Ollie but I will never use 28 packs!! I texted a request to stop my order, received a confirmation text That I would be hearing from Ollie and after another 10 texts and emails I did not hear a word from Ollie …..but, of course, the 28 packages arrived along with a bill for $162.00!! Ollie is an awful company to deal with——don’t use them! There are many other dog food companies that care about their customers!
Ollie has the best product! Our Shih Tzu has severe environmental allergies and Ollie food has been a game changer. And the Skin and Coat Chews are fabulous! He is much healthier and we are all happy with his progress!
Kelsey represented Ollie’s well!
They offer good food for our pets!
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