Olwen Sunglasses Reviews 

183
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the stylish design and the comfortable fit, noting that these sunglasses work particularly well for individuals with larger heads and broad faces. Many consumers find the items to be of great quality and genuinely appreciate the helpful sizing guidance available on the official website. However, some people mentioned that sizing can sometimes be inconsistent, with a few items feeling much smaller than expected or failing to provide a proper fit. Additionally, a small group of customers experienced minor product defects like loose lenses or incorrect color styles upon arrival.

What people talk about most

Product

People report satisfaction with the product, highlighting that the sunglasses fit individuals with larger... See more

Quality

Customers had positive experiences with quality, highlighting that the items are very well made and great for... See more

Order

Clients share ambiguous opinions on order experiences, highlighting both helpful service and mixed product... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was surprisingly happy to have received my glasses within three to five days after making the on-line purchase. I really love my new aviator glasses and they fit me just right. This is by far, the... See more

Rated 5 out of 5 stars

Ordering was easy and user friendly. Ordered wrong size and Jessica helped with return process which was equally easy and quick. Overall customer service was very good. I love my new sunglasses and wi... See more


Company details

  1. Sunglasses Store

Written by the company

We are an eyewear brand specializing in sunglasses for large heads.


Contact info

3.8

Great

TrustScore 4 out of 5

183 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.8

All reviews

(183)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

These fit great

These fit great! My husband has issues finding sunglasses that are large enough for his head and large face. These worked great for him!

March 5, 2024
Rated 5 out of 5 stars

Excellent customer service

Jessica has been quite helpful with a replacement for a pair of sunglasses that arrived damaged. The second pair were fine and I have been wearing them. Just love how well they fit and look on me.

February 27, 2024
Rated 1 out of 5 stars

I never received the product

I never received the product. The tracking number says it was delivered but I received nothing.

January 20, 2024
Olwen Sunglasses logo

Reply from Olwen Sunglasses

Thanks for letting us know, John. We will re-ship your items and provide you with the new tracking number.

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