Olwen Sunglasses Reviews 

183
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the stylish design and the comfortable fit, noting that these sunglasses work particularly well for individuals with larger heads and broad faces. Many consumers find the items to be of great quality and genuinely appreciate the helpful sizing guidance available on the official website. However, some people mentioned that sizing can sometimes be inconsistent, with a few items feeling much smaller than expected or failing to provide a proper fit. Additionally, a small group of customers experienced minor product defects like loose lenses or incorrect color styles upon arrival.

What people talk about most

Product

People report satisfaction with the product, highlighting that the sunglasses fit individuals with larger... See more

Quality

Customers had positive experiences with quality, highlighting that the items are very well made and great for... See more

Order

Clients share ambiguous opinions on order experiences, highlighting both helpful service and mixed product... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was surprisingly happy to have received my glasses within three to five days after making the on-line purchase. I really love my new aviator glasses and they fit me just right. This is by far, the... See more

Rated 5 out of 5 stars

Ordering was easy and user friendly. Ordered wrong size and Jessica helped with return process which was equally easy and quick. Overall customer service was very good. I love my new sunglasses and wi... See more


Company details

  1. Sunglasses Store

Written by the company

We are an eyewear brand specializing in sunglasses for large heads.


Contact info

3.8

Great

TrustScore 4 out of 5

183 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(183)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

2nd Grade to None…

The last time I had cat-eye frames was 2nd grade, indeed a lifetime ago. They were pink and eventually had bent straightpins where tiny hinge screws had been. (# Style understatement.)
OMGosh! My Olwen tortoiseshell cat-eye sunglasses say "I'm Ms. Hollywood" and make my dual-pinned pink ones hideous in retrospect... How sad;^(

December 2, 2023
Rated 1 out of 5 stars

Despite the “adjustable” nose pads

Despite the “adjustable” nose pads, the glasses sit so far away from your face, there is an internal glare and reflection. The chirality of the lens molecules are plolarized, however the internal reflection makes the glasses unwearable unless you are directly facing the light source. Aka the sun

November 23, 2023
Rated 1 out of 5 stars

I broke my original pair of sunglasses…

I broke my original pair of sunglasses from you so I was advised by you to pay $19.95 for the insurance which I did and you would replace them . 3-4 weeks has passes and no sunglasses. I tried calling and that don't work. What is the problem?

October 24, 2023
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I accidentally ordered the wrong pair and without any hesitation, the customer service representative was able to change my order to exactly what I wanted.

August 26, 2023
Rated 5 out of 5 stars

A SATISFIED CUSTOMER Y ASED 2 PAIRS OF OLWEN…

I RECENTLY PURCHASED 2 PAIRS OF OLWEN SUNGLASSES. THE PRODUCT IS WELL CONSTRUCTED AND I LIKE THE EXTENTION FEATURE THAT GOES TO THE EARS. POLARIZATION IS GREAT ALONG WITH THE COLORS I CHOSE. I WOULD HAVE PREFERRED A WIDER WIDTH OF THE SHADES, BUT STILL FULLY SATISFIED WITH THEM. I WOULD RECCOMEND YOUR PRODUCT TO OTHERS. THANK YOU

July 3, 2023
Rated 1 out of 5 stars

I placed an order more than a week ago

I placed an order more than a week ago. My order still hasn't shipped, and have got no response to the messages I sent looking for my order. The phone #on the website does not work, so of course you can't actually talk to a person. Not pleased with my purchase.

June 18, 2023
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