Olympia Publishers Reviews 169

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive attitude throughout the publishing journey. Many people highlight the team's patience, excellent communication, and dedication to bringing their books to life, making the process enjoyable and easy. Reviewers often felt well-supported and appreciated the personalized attention they received. However, some people were dissatisfied with the overall organization and communication, mentioning a lack of transparency, disorganization, and slow response times. A few customers also noted issues with the product quality, such as books being too small or having spelling mistakes, and felt that the company did not adequately promote their work.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Product

Clients share ambiguous opinions on product. Many reviewers express significant dissatisfaction, citing... See more

Service

Consumers find service to be ambiguous. Many reviewers express disappointment, citing administrative chaos,... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers express dissatisfaction, citing... See more

User experience

Users describe ambiguous interactions with user experience. While some customers found the process painless,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

On the whole, a positive experience. Leila and Saffron in particular are both excellent. The book was received in the post yesterday and looks fantastic. The reason Leila is good is because she is o... See more

Company replied

Rated 3 out of 5 stars

I have published 3 books through them and I'll admit my experience has gotten better over the years. My Production Coordinator for my first book was very slow to answer my emails, that if she even ans... See more

Company replied

Rated 3 out of 5 stars

The editing process took far too long. On a few occasions, you tried to change horses in midstream that frustrated me. Anyway, the cooperation was harmonious.

Company replied

Rated 5 out of 5 stars

Hello, I am the author of "Lonely Monkey". This is my second book published by Olympia Publishers in UK. My first book published was "My Hakka Mother". I really enjoyed working together with the... See more

Company replied


Company details

  1. Book Publisher

Written by the company

We are an independent publishing house, with offices in London, Los Angeles, UAE and Mumbai. We pride ourselves on our wide range of genres and giving ambitious authors a platform that is so rarely available in the publishing industry today. All of our books and authors are enormously special in their own way. We believe that a story can evoke a large range of emotions; they can make you laugh, cry and, most importantly, change a life.


Contact info

3.7

Average

TrustScore 3.5 out of 5

169 reviews

5-star
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2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Zero publicity, zero royalties paid

My book was accepted for a hybrid publication contract and was finally published last year. Olympia did very little in terms of editing and they have done nothing to market it; any sales made have come from my own hard work at trying to generate some publicity. They are also refusing to pay my overdue royalties which seems to be a breach of the contract I signed with them. I can't get a response when I ask about escalating the issue. Avoid. I wish I'd have accepted with a different publisher now.

December 26, 2023
Unprompted review
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Reply from Olympia Publishers

Hello,

Thank you for sharing your comments.

It is unfortunate to hear that you are displeased with your experience so far at Olympia Publishers. We would like to take some time to respond the issues you've raised in this review.

Firstly, stating that we have done very little in terms of editing is incorrect. We worked to correctly format your manuscript into a book, including the design of a cover. Each book requires a different amount of editing to be done, but we make sure to work alongside the author in creating a product that is suitable for publication. We do not publish anything that the author has not signed off and finalised.

In marketing your book, the Publicity team will have made your book available to a global market through our wholesale distribution system. They will have contacted the list of bookstores and local libraries which you had supplied to them in the lead up to release, as well as any additional retailers in your region. This is what we have fulfilled as part of the contract. We do not guarantee sales, in fact no publisher will be able to guarantee this for you due to various reasons which I am sure you must be aware being in the publishing industry.

Your book is amongst thousands of books which are published each month. It is a competitive market.

Finally, we regard your accusation that you have been withheld royalties as distasteful. Our accounts team have completed royalty statement distribution for the calendar year 2023, which your book was published in, and have been available to answer any questions or concerns you may have. There are a number of factors concerning royalties and payments, as well as unclear reports in your book's first year of publication, depending on when in the year you were published.

We would like to hear from you and to work with you in continuing your book's promotion. Please contact publicity@olympiapublishers.com where a member of the Publicity team will respond.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Frances Greer wrote ATo Z read along…

Frances Greer wrote ATo Z read along with me it is a great book for small children I read it to my class everyday the kids absolutely love the story

April 1, 2024
Unprompted review
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Reply from Olympia Publishers

Hello Becky,

Thank you for reading Frances Greer's book to your class and we're glad to hear they absolutely loved the story.

We will make sure to pass on your message to Frances!

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Amazing Time

I appreciate the time they took out to design my cover page, it's a great feeling When you can look one time at your characters and know exactly who each one of them are!
I'm so excited about Publicity!!!
Hands down and hats off. Thank you!!

May 14, 2024
Unprompted review
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Reply from Olympia Publishers

Hi Quinche,

Thank you for taking the time out to share your positive experiences!

We are equally excited about Publicity and can't wait for the world to read Diary of a Knuckle Head Street Child!

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

A lot of fun as a first time author

I had so much fun helping create my book Passion For Poetry..
It was a amazing experience with professional and patient people. Great experience as a first time author 😀 👍 👌.

May 14, 2024
Unprompted review
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Reply from Olympia Publishers

Hi Leanne,

Thank you for the five-stars! You've been wonderful to work alongside and we look forward to seeing your collection Passion for Poetry in readers' hands.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Finding a publisher is a daunting…

Finding a publisher is a daunting process for any debutant writer. Olympia took a chance on me, and I will be eternally grateful for that. The process of manuscript to published book took its time, but it was worth the wait.

May 10, 2024
Unprompted review
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Reply from Olympia Publishers

Hi Martin,

Thank you for leaving your positive review. We love to see debutant writers achieve their goals and get their books published and A Deal With The Devil is no exception!

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

I am having a great experience with…

I am having a great experience with Olympia Publishers . My first book has been published on March 28,2024.
Olympia Publishers did a fantastic job , I absolutely love my book titled
"A-Z Read along with me !!! ".
I would strongly recommend all authors to submit there manuscripts to Olympia Publishers. Thank you all at Olympia Publishers, I am blessed to be working with you..

March 28, 2024
Unprompted review
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Reply from Olympia Publishers

Hi Frances,

Thank you for leaving such a positive review for us and other authors looking to submit. We've had the absolute pleasure of publishing "A-Z Read Along With Me" and look forward to the upcoming publication of your new title!

Kind regards,
Olympia Publishers

Rated 1 out of 5 stars

I am almost traumatised from dealing…

I am almost traumatised from dealing with Olympia for two and a half years. The initial proof reader did a good job, and my book is now published and looks good. But the publication manager was incredibly inefficient and took several months to even answer my emails. I did all the work on my book. The graphic design team in Olympia did shoddy work, so I paid a local graphic designer to design my covers and arrange the photos in my book and submitted them to Olympia with the photo captions under each photo, and even then, half the captions had mistakes in them which I went back and forth until they were all corrected. My book took more than a year beyond the contract date, and the waiting and inefficiency caused me enormous stress and sleepless nights.
My book is done and I am relieved and delighted to say is good quality.
It’s of interest to Americans, and is already selling well there. However, the copies ordered directly from USA to Olympia have taken more than two months for delivery and this is again causing me stress and embarrassment. The USA copies being ordered through Barnes and Noble are arriving within days so I’m now encouraging all my American contacts to order through Amazon and Barnes and Noble. I have no idea how Olympia can operate with such an incredibly low level of efficiency and pride in their work.

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Positive experience

My experience has been good because as a new author I have been supported from production through to publicity.

May 3, 2024
Unprompted review
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Reply from Olympia Publishers

Hi,

Thank you so much for the positive review! We're proud to hear that you have felt supported through the production process and into publicity and publication.

Kind regards,
Olympia Publishers

Rated 4 out of 5 stars

A Dedicated Publisher

My experience with Olympia has been over the span of four years. This is my second book which I am publishing with them. I must say that my recent experience, with my second book has been much more positive than the one with the first book. I had been quite disappointed with the quality of the proofreader/amender for my first. The second was better, although not as professional as I would have hoped. I would also have appreciated someone who gave editorial imput. But, I found a vast improvement in the quality and efficiency of the services provided.

May 2, 2024
Unprompted review
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Reply from Olympia Publishers

Hi Shlomo,

Thank you for your feedback. We're very happy to hear you feel we have improved in quality and efficiency since your first title and endeavour to keep improving! We are very excited to see your sequel book published at the end of May.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

They have been amazing whilst…

They have been amazing whilst publishing my first book.
They’ve been very patient in answering all my questions, I’m very very happy with them!

May 2, 2024
Unprompted review
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Reply from Olympia Publishers

Hi Simone,

Thank you for the positive review and kind words. We're very very happy to be publishing It's Okay!

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Great Experience with Olympia Publishers

While other publishing companies continually brushed me off, as if my work was not worthy, the team at Olympia was very welcoming and eager to give my book a chance. They were with me through every step of the process, guiding me and assuring me that everything was OK. I am ever grateful to Olympia Publishers for making my dream come true.

April 29, 2024
Unprompted review
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Reply from Olympia Publishers

Hi Ben,

We're thankful for your kind words and incredibly proud and excited for you and your upcoming release.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Thank you!

Olympia, and every department in it, have been absolutely brilliant in supporting and helping me with the publication of my first book. From start to finish, they have guided me every step of the way, and the finished product is beyond anything I could ever have imagined. I’m so excited for its release too! Thank you to everyone at Olympia, and I hope that you get to do lots more work with you over the coming years:)

May 1, 2024
Unprompted review
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Reply from Olympia Publishers

Hi Megan,

Thank you for your kind words! We are equally excited to see where your book will take you and look forward to continue working with you on your journey!

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Book Publishing Experience

This is my second book published now with Olympia. Both times the experience has been pleasant. Communications are professional with action items for the author clearly outlined. Steps in the publishing process are articulated in a easily understandable format. Intervals between communications can be long sometimes, but this is understandable given the volume of people they work with and the intensive nature of publishing. The editing process was also strong, with most of the required corrections identified in the first round of edits.

April 30, 2024
Unprompted review
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Reply from Olympia Publishers

Hi Israel,

Thank you so much for sharing your thoughts and opinions of our company! We've had a pleasure working with your for a second time and look forward to the imminent release of your latest title.

Kind regards,
Olympia Publishers

Rated 1 out of 5 stars

Appalling service for a 10 year old author

Absolutely appalling service from Olympia for a book that was due to be published by Oct-23. I lodged a formal complaint with them on 26/03/24 and didnt even hear back from them. After calling multiple times I was spoken to by someone who wouldnt tell me exactly what went wrong and extremely frustratingly would only commit to Dec-24 as publishing date which is beyond belief for something that was due in Oct-23.

This experience is of a 10 year old author who is completely put off writing due to this experience which is revolting as author's parents spent money to get her book published to keep her interest in writing alive.

April 17, 2024
Unprompted review
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Reply from Olympia Publishers

Hello Haroon,

We are committed to the publication of your daughter's work and continue to work on the book.

A member of our team contacted you last year to inform you that due to staff changes with our design team, your work was reassigned and unfortunately delayed.

Most recently, at the start of this year, we contacted and confirmed with you the next stage in your daughter's production and are expected to imminently provide you with the final designs.

We have been communicative at each stage of production, but do acknowledge the length of time for your book's production was unfortunately extended after a staff changeover.

As with all our publications, we do not have a confirmed release date until all designs have been signed off by the author, to ensure that no unexpected publication delays occur.

Your production coordinator will be in contact with you soon with these final designs, but we implore you to reach out immediately if you have any concerns or questions.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

I am writing to express my deepest…

I am writing to express my deepest gratitude for the exceptional support and professionalism that you and your team provided throughout the publication of my book, ‘The Cat, Who Knows Sign Language’ Your expertise and guidance were invaluable, and I am truly grateful for all the hard work you put into making this project a success.
From the initial stages of editing to the final publication process, your dedication and attention to detail were evident. Your feedback and suggestions not only improved the quality of the book but also helped me grow as a writer. Your team's responsiveness and commitment to excellence made this collaboration a truly rewarding experience.
I am immensely proud of the final product, and it would not have been possible without your talented team. Your unwavering support has not only fulfilled my publishing dream but has also inspired me to continue writing and sharing my stories with the world.
Thank you once again to Olympia Publishers for your outstanding work and professionalism. I look forward to the opportunity to work together again in the future.
Betul Tilley

April 16, 2024
Unprompted review
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Reply from Olympia Publishers

Hello Betul,

Thank you so much for leaving your kind words and we too are immensely proud of your final book and work you put in to make that happen.

Long may the success of 'The Cat, Who Knows Sign Language' continue!

Kind regards,
Olympia Publishers

Rated 1 out of 5 stars

Don't do it

Don't do it. The whole thing is a sham.

January 31, 2024
Unprompted review
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Reply from Olympia Publishers

Hello Sharon,

We are unsure as to why you have left a one-star review on our Trustpilot.

To call us a 'sham' is inaccurate. We have been communicative and helped you through your publication process, with consistent contact to ensure that our practices and relationship was clearly defined at all times.

Unfortunately, we recently parted ways with one another but we wish you all the best in your writing journey moving forward.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Amazing publishers

Amazing publishers! Took my writing from nothing to a book! My words, my poetry has been published! With the smoothest journey possible! Such a positive team to work with, nothing was ever too much trouble and always with such positive responses from everyone! I would highly recommend submitting your work to Olympia publishers!

March 28, 2024
Unprompted review
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Reply from Olympia Publishers

Hi Sapphire,

Thank you for the positive recommendation. We're very happy to have published your poetry book and look forward to its continued success!

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

I give Olympia Publishers an A+

The quality of my book, the cover design, the typeset and the paper are excellent. I was very pleased with the level of detail by the production department. I was also pleased with the work of the publicity department as well as distribution,

March 31, 2024
Unprompted review
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Reply from Olympia Publishers

Hi George,

Thank you for your kind words and praise for our production and publicity department.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Olympia Publishers Exceeded My Expectations

Olympia Publishers has been awesome to work with right from the very beginning. Every person, in every department I have dealt with has been helpful, friendly, courteous, and patient with all of my many questions and concerns. For example, I was very picky about how I wanted the cover to look. I didn't like the first one and they came up with a second one. I wasn't happy with that one either, but they had no problem doing a third one. And, WOW, was I impressed with it. They absolutely nailed it! I was pleasantly surprised when FedEx dropped off an unexpected package just over a week ago. It was my complimentary copies! What a nice surprise! The finished books look amazing! More recently, my book showed up on Amazon and Barnes and Noble for preorder, several days before the scheduled release date. Another nice surprise! I didn't know a thing about the process going in so I feel so fortunate that I chose Olympia Publishers. I highly recommend them. Thank you, Olympia Publishers!

March 20, 2024
Unprompted review
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Reply from Olympia Publishers

Hi Don,

Thank you for sharing your experiences with Olympia Publishers - we're very happy to hear that you're glad to work with us in the publication of your book.

We're looking forward to our continued collaboration promoting Bad Would Be Better.

Kind regards,
Olympia Publishers

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