Ombra Lighting bring together a fantastic range of lighting that's a little different to the mainstream. We selected and ordered a pair of Nkuku external wall lights. Unfortunately, the adhesive... See more
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Jake called me back and was extremely helpful One of the Nkuku tea light holders arrived damaged. So Jake has arranged for a replacement set with Nkuku. Both Ombra and Nkuku have excellent custom... See more
I initially experienced some poor communication regarding the delivery of my lamp (the lamp itself was as expected). After I posted an initial 3 star review, they contacted me personally to apologise... See more
Awful customer service. Product ordered, confirmed, paid for then not despatched. When chased after five days, told it was not available from their supplier. Read the small print as they clearly don... See more
Company replied
Company details
Written by the company
Our mission is to offer award-winning lighting from around the world in one place so together we can transform any space.
Contact info
United Kingdom
- 02031 486 864
- info@ombralighting.co.uk
- ombralighting.co.uk
4.4
Excellent
67 reviews
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A good product
September 25, 2024
Reply from Ombra Lighting
Thank you for taking the time to write us a review Mark, we really appreciate it.
Jake was really helpful and went above…
Jake was really helpful and went above and beyond to assist me. The light is beautiful and extremely well made.
August 31, 2024
Unprompted review
Reply from Ombra Lighting
Thank you for taking the time to write us a review Donna. We're so glad you love your pendant!
Beautiful Chandelier!
Bought a beautiful chandelier from Ombra. The pricing was competitive, the service was good and it was delivered without fuss within the timeframe outlined.
July 9, 2024
Unprompted review
Reply from Ombra Lighting
Very pleased you love your beautiful chandelier. Thank you for taking the time to write us a review.
Reply from Ombra Lighting
We're glad you're happy with your wall lights. Thank you for taking the time to write us a review.
Quick and easy delivery
Excellent and professional service and communication. Delivery and product 10/10
May 16, 2024
Reply from Ombra Lighting
Happy we could help. Thank you for taking the time to write us a review.
Excellent quality and service
Loved the service from ombra and the quality of the absolutely beautiful mirrors I received. Thank you x absolutely makes my room.
May 2, 2024
Unprompted review
Reply from Ombra Lighting
So happy you loved your mirrors Anita. We really appreciate you taking the time to write us a review.
Really good customer service and very…
Really good customer service and very happy with my lights!
May 7, 2024
Unprompted review
Reply from Ombra Lighting
Thank you for taking the time to write us a review Jacob. Very pleased that you're happy with your lights!
Amazing service
Amazing service, and beautiful products. Over the moon with our chandelier. Thank you so much Jake!!
April 17, 2024
Unprompted review
Reply from Ombra Lighting
So glad you're over the moon with your chandelier. Thank you for taking the time to write us a review Amy
Fantastic service from Jake
Fantastic service from Jake, who responded to my query outside working hours. He then sourced a product for me which was out of stock nationwide. It was delivered within the agreed timescale as promised.
Would highly recommend
January 9, 2024
Unprompted review
Reply from Ombra Lighting
So happy we could help Deborah. We hope you love your fittings! Thank you for taking the time out to write us a review, we do appreciate it.
Nice quality light
Very happy with our recent light purchase from Ombra lighting
The light was nice quality and was delivery quickly
I would happily use Ombra again in the future
August 28, 2023
Reply from Ombra Lighting
We're pleased you like your wall light Gary. Thank you for taking the time to write us a review.
Great customer service
Consultation and interaction with Jake, the director for lighting, was very helpful. He is incredibly efficient, responsive, courteous and knowledgable, and gave good advice.
August 28, 2023
Reply from Ombra Lighting
We're very happy you love your fittings and we could help. Thank you for taking the time to write us a review, it is appreciated.
great quality product
great quality product, easy to use website, fast delivery with lots of shipping updates.
August 28, 2023
Reply from Ombra Lighting
We are glad you were happy with our service. Thank you for taking the time to write us a review, we do appreciate it
Really good communication
Really good communication, great service and what can only be described as truly beautiful lamps.
June 24, 2023
Reply from Ombra Lighting
So glad you love your fittings Leila! Thank you for taking the time to write us a review
Excellent to do business with.
Excellent to do business with. Very quick in answering queries, making the planning of the electricians time easy. Will be buying from again, most definitely. Thank you Jake.
April 17, 2023
Reply from Ombra Lighting
Thank you for taking the time to write us a review Kim. We hope you love your fittings.
Very impressed with service and product
We recently ordered some outdoor lights for our porch. A couple of days after placing the order I received a phone call to advise me that the lights were out of stock and offered an alternative (cheaper) light fitting. These were delivered within a few days and my card credited with the difference. I was really impressed by the personal nature of the exchange- it could have been done by email but it was so much nicer that someone made the effort to call and speak to me to explain the problem and to offer a solution. Great service
May 29, 2023
Reply from Ombra Lighting
Very happy we could help Amanda. Thank you for taking the time to write us a review, all feedback is appreciated.
Very responsive
Very responsive, product arrived quickly, unfortunately the first was broken, got a second one sent out immediately, responded to my email within a couple of hours… and the lamp itself is gorgeous
May 5, 2023
Unprompted review
Reply from Ombra Lighting
Happy we could resolve the issue you had Andrew. Thank you for taking the time to write us a review.
V quickly delivery
March 21, 2023
Reply from Ombra Lighting
Thank you for taking the time to write us a review
Jake was a great help with finding a…
Jake was a great help with finding a kitchen light for us, will definitely use Ombra again when we start doing up other rooms.
March 3, 2023
Unprompted review
Reply from Ombra Lighting
Thank you for taking the time to write us a review. We hope you love your new pendant!
Fantastic help to help me find my lamp…
Fantastic help to help me find my lamp I was looking for. Can really recommend the company.
February 27, 2023
Unprompted review
Reply from Ombra Lighting
Thank you for taking the time to write a review Sara. We hope you're loving your Buster & Punch table lamp
Excellent service received
Excellent service received. Jake was very helpful and I would highly recommend.
February 2, 2023
Unprompted review
Reply from Ombra Lighting
Thank you for taking the time to write a review Rachel. We hope you love your new light!
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