Ombra Lighting bring together a fantastic range of lighting that's a little different to the mainstream. We selected and ordered a pair of Nkuku external wall lights. Unfortunately, the adhesive... See more
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Jake called me back and was extremely helpful One of the Nkuku tea light holders arrived damaged. So Jake has arranged for a replacement set with Nkuku. Both Ombra and Nkuku have excellent custom... See more
I initially experienced some poor communication regarding the delivery of my lamp (the lamp itself was as expected). After I posted an initial 3 star review, they contacted me personally to apologise... See more
Awful customer service. Product ordered, confirmed, paid for then not despatched. When chased after five days, told it was not available from their supplier. Read the small print as they clearly don... See more
Company replied
Company details
Written by the company
Our mission is to offer award-winning lighting from around the world in one place so together we can transform any space.
Contact info
United Kingdom
- 02031 486 864
- info@ombralighting.co.uk
- ombralighting.co.uk
4.4
Excellent
67 reviews
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Absolutely amazing customer service
Absolutely amazing customer service! Thanks for the great communication and on schedule delivery. Will definitely order from here again.
February 23, 2022
Unprompted review
Reply from Ombra Lighting
Thank you for taking the time to write a review, we're always happy to help.
Amazing customer service
Amazing customer service. Top quality product. Would definitely order from these guys again
February 23, 2022
Unprompted review
Reply from Ombra Lighting
Thanks for the feedback Tom, appreciate it. Glad we could help!
Ombra Lighting
The team were incredibly supportive and helpful when deciding on our new lighting. The order was processed and delivered in a timely manner. Very happy with their service and our lights. Highly recommend to anyone
February 6, 2022
Unprompted review
Reply from Ombra Lighting
It was our pleasure, happy to help Sam. Thank you for your feedback.
Ombra Lighting Ltd.
Not normally one for writing reviews... However the communication and the personal, friendly service provided make it worth thanking Ombra Lighting! Thanks again for the speedy delivery and communication!
February 5, 2022
Unprompted review
Reply from Ombra Lighting
Really happy we could help! Enjoy your lights!
Recently bought a new light for my home…
Recently bought a new light for my home office. The experience was painless from start to finish.
January 11, 2022
Unprompted review
Reply from Ombra Lighting
Great to hear, we hope the light looks amazing in your office.
Faultless service from start to finish
Faultless service from start to finish. Really good comms and great turn around. Would use again.
January 11, 2022
Unprompted review
Reply from Ombra Lighting
Thanks for your review Luke, really appreciate your feedback
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