Omnia Racing Special Parts Reviews 

3,164
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting items are as expected and well-machined. Many people highlight the excellent service, describing it as reliable, prompt, and courteous. Consumers frequently find competitive and good prices, often the lowest available, making their purchases very satisfying, leading many to express their intent to order again. However, some customers also noted issues with delivery, experiencing significantly longer waiting times than initially estimated. A few other people also felt that communication was lacking, with inquiries sometimes left unanswered, leading to frustration about order status.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the high quality, originality, and good... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast shipping, good... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers consistently having... See more

Service

Customers had positive experiences with service, often describing it as perfect, efficient, and excellent... See more

Price

Users describe positive interactions with price, with many reviewers highlighting great and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m always very pleased when items in stock are shipped promptly after I place an order. However, there have been several occasions where my inquiries were left unanswered, which sometimes lead... See more

Company replied

Rated 5 out of 5 stars

I have ordered a brembo 19rcs corsa corta brake master cylinder with black mounting kit and cylinder and one lightech alien clutch lever for my 2017 Yamaha r6. The initial estimated delivery date was... See more

Company replied

Rated 5 out of 5 stars

Quality product, fast delivery for distance. Omnia Racing made a well machined sprocket for my 96 CBR 900rr. I've yet to put miles on it but the dimensions were correct when installed and it see... See more

Company replied

Rated 5 out of 5 stars

Have been ordering a few time from Omnia Racing, always a pleasure to do business with them. Good shipping updates with email, and never a problem with my orders or products I've ordered. Keep... See more

Company replied


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Omnia Racing Special Parts è lo store online leader nella vendita di accessori, ricambi e parti speciali per moto e scooter, punto di riferimento per tutti gli appassionati delle due ruote. Da oltre vent’anni, la nostra azienda unisce passione, competenza ed esperienza nel settore motociclistico, offrendo un servizio professionale e una gamma prodotti di altissima qualità, selezionata tra i migliori marchi internazionali e soprattutto Made in Italy. La missione di Omnia Racing è fornire componenti che migliorano le prestazioni tecniche, dinamiche e strutturali delle motociclette, garantendo performance superiori su strada e in pista. Ogni articolo è scelto con cura per rispondere alle esigenze di motociclisti esperti, piloti e amatori che desiderano il massimo da ogni dettaglio della propria moto. Il catalogo online Omnia Racing include i brand più prestigiosi del panorama mondiale: Aim, Akrapovic, Andreani, Arrow, Bitubo, Braking, Brembo, DID, Discacciati, EK, EVR, FrenTubo, GBRacing, Giannelli, Givi, Hagon, Kappa, Leovince, Lightech, Marchesini, Mivv, Nissin, Ohlins, PBR, Polini, Rizoma, RME, Robby Moto, STM, Termignoni e Valtermoto. Ogni marchio rappresenta eccellenza e innovazione, con prodotti sviluppati per esaltare le prestazioni meccaniche e l’estetica delle moto di ogni marca e cilindrata. Tra le categorie più richieste figurano: Impianti di scarico e marmitte stradali e racing Sospensioni, forcelle e ammortizzatori regolabili Parti motore, centraline e componenti elettronici avanzati Cerchi, freni, dischi e pastiglie ad alte prestazioni Trasmissioni finali, catene e corone Parti in carbonio e accessori estetici personalizzati La qualità e l’affidabilità sono i valori fondamentali che contraddistinguono Omnia Racing. Ogni prodotto è testato e selezionato per offrire massime prestazioni, sicurezza e durata nel tempo. L’azienda si distingue inoltre per un servizio clienti attento e competente, che assiste ogni motociclista nella scelta dei componenti più adatti al proprio modello e stile di guida. Omnia Racing non è solo uno store online, ma una community di appassionati, dove ogni contatto nasce da una passione condivisa per il mondo delle due ruote. Tramite telefono, email e consulenze su appuntamento, il nostro team tecnico offre supporto personalizzato e consigli professionali su installazione, compatibilità e upgrade prestazionali. Grazie al lavoro di un team esperto e qualificato, la Omnia Racing Special Parts è oggi riconosciuta a livello nazionale e internazionale come una realtà di eccellenza nel mercato delle parti speciali per moto. Innovazione, affidabilità e spirito racing sono i pilastri che ci spingono ogni giorno a offrire ai nostri clienti il meglio della tecnologia motociclistica moderna.

Spedizione veloce e garanzia 2 anni

Spedizioni veloci e tracciate, garanzia 2 anni su ogni prodotto.

Garanzia e Affidabilità Omnia Racing Acquistare su Omnia Racing Special Parts significa scegliere qualità, sicurezza e affidabilità. Tutti i prodotti presenti nel nostro store online sono originali, nuovi e coperti da garanzia ufficiale di 24 mesi come previsto dalle normative europee in materia di tutela del consumatore. Ogni articolo viene accuratamente controllato prima della spedizione per garantire che rispetti gli standard tecnici e qualitativi dei migliori marchi del settore moto e scooter. In caso di difetto di fabbricazione o malfunzionamento, Omnia Racing offre assistenza post-vendita completa e gestione rapida della procedura di garanzia, in collaborazione diretta con i produttori. I vantaggi della garanzia Omnia Racing: 2 anni di garanzia ufficiale su tutti i prodotti, ricambi e accessori. Assistenza tecnica qualificata per ogni richiesta o segnalazione. Gestione veloce delle pratiche di sostituzione o riparazione. Prodotti 100% originali e coperti da certificazione del produttore. Supporto continuo tramite telefono, email e canali diretti. 🚚 Spedizioni Veloci e Tracciate Omnia Racing garantisce spedizioni rapide, sicure e sempre tracciate in Italia e in tutto il mondo. Ogni ordine viene evaso con cura e affidato ai migliori corrieri nazionali e internazionali per assicurare tempi di consegna ridotti e totale trasparenza sullo stato della spedizione. Grazie al tracking online, il cliente può monitorare in tempo reale il percorso del proprio pacco fino alla consegna. Inoltre, ogni spedizione è imballata con materiali protettivi di alta qualità, per garantire la massima sicurezza dei prodotti durante il trasporto. La nostra priorità è offrire un servizio rapido, affidabile e professionale, in linea con la qualità dei marchi che rappresentiamo e con l’eccellenza che da sempre contraddistingue Omnia Racing Special Parts.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(3,164)

311 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a Arrow exhaust from them on…

I ordered a Arrow exhaust for my 2025 Ducati V4 from them on 6 January 2025 today is 3 April and finally it has been posted. I was very negative about my purchase due to the time it took to get tracking details. The problem was Arrow factory were late to dispatch. Today I am a happy buyer thank you Omnia racing.

March 14, 2025
Unprompted review
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

I am very sorry that you wrote this review. The muffler you bought should have been 14 working days for delivery, but being a new product the factory delayed the shipment, so it arrives at the end of March. I am very sorry but it does not depend on us and it did not depend on us, we have answered all your emails cordially. And we have given you all the information of the case, following your order with all the necessary information. If you want a refund we can easily do it.

Rated 5 out of 5 stars

Evr slipper clutch

I've got a complete evr slipper clutch for a good price. Thank you Omnia Racing. Also the detailed installation instructions were easy to understand.

August 11, 2024
Unprompted review
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

Hello Mr David Ovidiu order 97682 EVR slipper , never receive claim for this. You order 06/11/2024 and we ship it in november 2024 too, let me know wich trouble you have , we don't receive any email, let me know, contact us on rma@omniaracing.it or by phone +390817754329 , we will help you.
Best regards

Rated 5 out of 5 stars

Ordered Öhlins suspension (front and…

Ordered Öhlins suspension (front and rear) for my Z900RS couple weeks back. The delivery was super fast!!! The process of ordering is nice and easy. I'm very very happy!!!!

January 27, 2025
Unprompted review
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

Thank you for choosing our bike accessories. We are glad you are satisfied!
Omnia Racing Customers Care

Rated 5 out of 5 stars

Good shop

Everything went well. The package was shipped quickly. The site was a bit strange that the products were cheaper without registration, but this is due to the higher VAT in my country.

January 28, 2025
Unprompted review
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

Thank you very much for your positive review and for purchasing from Omnia Racing. See you next time!
Omnia Racing Customers Care

Rated 1 out of 5 stars

Warning do not get your parts here

Warning do not get your parts here
place an order on 3 of december it is now 27 januari an it is still not shipped to me yet every time i ask for when i will get my parts thay say next week do not purchase any parts if you would like to receve them also. !!!!!!!! i did purchase one Dynojet Power Vision 3

January 27, 2025
Unprompted review
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

I'm sorry but the factory is missing, and production has been delayed, we also urged the manufacturer but the delay was prolonged not because of us. If you want a refund and do not want to wait we can give you the money back without problems, and cancel the order, you can order it from others waiting the same amount of time, since the manufacturer is missing it. We are sorry for this undeserved review.

Rated 1 out of 5 stars

Terrible company, do not recommend

I ordered an exhaust 6 weeks ago. On the site I was told it'd take 3-10 business days. I was okay with that. A few weeks later I didn't hear anything from them, I had to contact them myself. After contacting them I received a poorly written one sentence answer to why my exhaust had not been shipped yet. They said it had to do with a factory delay. Even though I really need the exhaust, I was okay with the delay. They said it would take till the end of that week until the exhaust would be shipped, so I waited. The next week I had not heard anything from them once more, so again I contacted them myself, asked what was up and why my exhaust wasn't being shipped yet. Once again I got a poorly written answer as to why it wasn't shipped. This went back and forth more than a dozen times. They kept telling me it would be shipped either the end of the week or next week, I waited, didn't hear anything from them until I reached out myself. When they replied, I always received a simple one sentence answer explaining exactly nothing. Last week I contacted them, asking for a date they were a 100% sure my exhaust would arrive before that date. They said they were sure it'd be shipped last week. It is now the monday after and I again have to reach out to them to ask whats up.

They do not reach out to you when your order is delayed past expected delivery times.
They do not give you anything to work with.
They do not help you.

Overall a terrible company, probably a ton of fake reviews. When reading the 1 and 2 star ratings you get to see multiple people experiencing the same issue I am.

It is safe to say that I have had a terrible experience with this company and that I do not recommend ordering anything from them. Chances of your order actually arriving are slim. I will wait till they respond to my last email, if that does not work out I will be refunding through PayPal.

I also do not recommend paying with anything other than paypal, as you might not be able to refund your money otherwise.

Order number: 97911

December 23, 2024
Unprompted review
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

We are sorry for the factory delay. We recall to the supplier a lot of time for you order, it arrive half exhaust,and we wait onlky the second part , the silencer,it is a sin take this reviewe , we tell you a loto of time the condition of the order, best regards.

Rated 3 out of 5 stars

I ordered an exhaust..

I ordered an exhaust here and a week later there is still no update on this. On the website it said the exhaust was available. I've send them 2 mails and didn't get an email back.

October 8, 2024
Unprompted review
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

the factory delivers in 14 working days, as clearly indicated in the sale of the item, you sent only one email that we have already answered, but maybe you did not see it or it is in spam, but after 6 days from the order you already judge an item with delivery in 14 working days?
I think there is a misunderstanding
kind regards
Omnia Racing Customer care

Rated 1 out of 5 stars

AVOID, AVOID,AVOID !!!!

I waited a month then had to claim my money back true a Paypal buyer protection

September 9, 2024
Unprompted review
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

It's not our fault, delays can happen, and you are very rude and do not respect people and work. It is useless to open a dispute, but simply ask for a refund with education and do not send emails with swear words and foul language.
Thank you very much anyway, and kind regards equally, we are serious and we are educated.

Rated 2 out of 5 stars

Absolutely horrible experience!!!

Order date:Sunday, July 28, 2024 Order number:93835
Still haven't received order 25/09/2024
Emailed them 07082024
What is happening with my order, why hasn't it been shipped ?
Answer :08082024
Hello, the arrival of the goods is expected in these days, we are waiting for them to deliver the goods to proceed with the shipment
Answer :-280824
Sorry for delay
We ship it the end of this or begin next week
Emailed:- 17092024
So Now nearly another 3 Weeks and still no order
No Answer to email

Emailed:-24092024
Emailed about order Still no reply
Have spoken to them on phone 28/09, will see what happens this week.
Have finally received Shipping advice 12/10

September 25, 2024
Unprompted review
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

We answer at all email that you send us
We inform on delay of producer. Cardo have delay on production and they will ship us in the end of September.so I can ship begin October.
If you cannot wait I can do refund.
Sorry again

Cordiali saluti | Best regards

CUSTOMER CARE
Omnia Racing srl

Rated 1 out of 5 stars

Ordered and paid for at the end of…

Ordered and paid for at the end of july.have had no up date or track number. It is now 20th august still notting. Only they are on holidays till the 28th. Would like my money refunded to move on with getting the bike back on the road
Update. As of the 7th september... had 2 emails .1 saying we do it. Next email saying do u want a refund.. replyed to both..... and still no parts.... what a joke
Over 6 weeks now and notting. Bike off d road.
It is now 20th of sept 2024. Comming up on 2 months. No parts. No refund . 2 emails saying parts on the way....
Say iv been ripped off..... shocking

August 20, 2024
Unprompted review
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

we are very sory write us to find the order numbe Mr Oconnor, so we take a look at thuis issue, regards

Rated 1 out of 5 stars

Order a bmc air filter from there and…

Order a bmc air filter from there and on the website said 2-6 shipping days.

After I ordered and several emails later the company said it was 2-14 business days to ship.

Still I contacted them and wanted a refund because that was not the first agreement.

He said he would ship by the end of the week.

Didn't happen and stopped responding. I opened a complain in PayPal and he shipped on that day.

Now I don't need the filter anymore because it has passed the time for it to arrive and the need of it and he doesn't give me a refund.

July 3, 2024
Unprompted review
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

We shipped within the times indicated in the order and we shipped before you sent the email to cancel the order. You don't need a negative review to threaten a company, but you can easily ship the product at your own expense and we will refund the full amount without shipping costs.

Rated 5 out of 5 stars

Great experience...

Great experience...
Quality product!
Recommend to anyone

July 18, 2024
Unprompted review
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

Grazie per la splendida recensione! Siamo lieti di aver soddisfatto le sue aspettative.
Omnia Racing Customers Care

Rated 2 out of 5 stars

Poor customer service contact

I ordered a set of Brembo brake discs. ETA was 2-4 working days before sending. I ordered on the 28th of may. after a few weeks i contacted omnia about my parts. they said next week. sure i wait, next week nothing. so i send a follow up email again, "we wait for next week". still nothing. At this point i got annoyed and requested a refund and cancelation of my order.
after sending that email i had to send 1 more follow up email before i even got a reaction. Now two weeks later my order is still not cancelled and i still dont have my money back.

May 28, 2024
Unprompted review
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

It not depend from us
But from factory, the discs delayed from the supplier, if you cannot wait I can refund money

Rated 1 out of 5 stars

Wrong product

Order a transparent windshield but got a tinted. Took one month for them to figure out that the fault was their supplier. Then they offered a refund for the shipping as a compensation. Support your local shops instead.

July 5, 2024
Unprompted review
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

We send info abiut this, please wrtie us by email to have support

Rated 4 out of 5 stars

Good price/quality for old motorcycle…

Good price/quality for old motorcycle parts.
Delivery arrived a bit later then expected (they took a couple days to prepare the package), but item arrived well protected. Overall satisfied.

June 6, 2024
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

Grazie mille per il suo feedback, la prossima volta speriamo di ricevere 5 stelle, grazie per l'acquisto.

Rated 5 out of 5 stars

I got the material on the expected…

I got the material on the expected time. Thanks

June 5, 2024
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

Hello Pablo, Thank you to your purchase for motorbike special parts from our shop, good road
Omnia Racing customer care

Rated 5 out of 5 stars

Great experience

Great experience. Fantastic website and delivery within 10 working days from Italy to Scotland, UK. Thank you.

June 5, 2024
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

Hello Euan, thank you about your purchase for special parts and for choosing to buy from our shop
Omnia Racing customer care

Rated 3 out of 5 stars

Expected faster delivery

Expected faster delivery. Committed by the team. but didn't deliver it on time.

June 4, 2024
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

Grazie mille per il suo feedback, la prossima volta speriamo di ricevere 5 stelle, grazie per l'acquisto.

Rated 5 out of 5 stars

A very pleasant experience

A very pleasant experience, even if I waited longer for the product and it arrived with a defect, the OmniaRacing operators were prompt in taking over the request and I am glad that they are involved in solving the situation.

June 4, 2024
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

Hello Cristian, Many thanks for special review, we are proud of it, thanks a lot for the feedback
Omnia Racing customer care

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