Omnia Racing Special Parts Reviews 

3,164
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting items are as expected and well-machined. Many people highlight the excellent service, describing it as reliable, prompt, and courteous. Consumers frequently find competitive and good prices, often the lowest available, making their purchases very satisfying, leading many to express their intent to order again. However, some customers also noted issues with delivery, experiencing significantly longer waiting times than initially estimated. A few other people also felt that communication was lacking, with inquiries sometimes left unanswered, leading to frustration about order status.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the high quality, originality, and good... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast shipping, good... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers consistently having... See more

Service

Customers had positive experiences with service, often describing it as perfect, efficient, and excellent... See more

Price

Users describe positive interactions with price, with many reviewers highlighting great and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m always very pleased when items in stock are shipped promptly after I place an order. However, there have been several occasions where my inquiries were left unanswered, which sometimes lead... See more

Company replied

Rated 5 out of 5 stars

I have ordered a brembo 19rcs corsa corta brake master cylinder with black mounting kit and cylinder and one lightech alien clutch lever for my 2017 Yamaha r6. The initial estimated delivery date was... See more

Company replied

Rated 5 out of 5 stars

Quality product, fast delivery for distance. Omnia Racing made a well machined sprocket for my 96 CBR 900rr. I've yet to put miles on it but the dimensions were correct when installed and it see... See more

Company replied

Rated 5 out of 5 stars

Have been ordering a few time from Omnia Racing, always a pleasure to do business with them. Good shipping updates with email, and never a problem with my orders or products I've ordered. Keep... See more

Company replied


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Omnia Racing Special Parts è lo store online leader nella vendita di accessori, ricambi e parti speciali per moto e scooter, punto di riferimento per tutti gli appassionati delle due ruote. Da oltre vent’anni, la nostra azienda unisce passione, competenza ed esperienza nel settore motociclistico, offrendo un servizio professionale e una gamma prodotti di altissima qualità, selezionata tra i migliori marchi internazionali e soprattutto Made in Italy. La missione di Omnia Racing è fornire componenti che migliorano le prestazioni tecniche, dinamiche e strutturali delle motociclette, garantendo performance superiori su strada e in pista. Ogni articolo è scelto con cura per rispondere alle esigenze di motociclisti esperti, piloti e amatori che desiderano il massimo da ogni dettaglio della propria moto. Il catalogo online Omnia Racing include i brand più prestigiosi del panorama mondiale: Aim, Akrapovic, Andreani, Arrow, Bitubo, Braking, Brembo, DID, Discacciati, EK, EVR, FrenTubo, GBRacing, Giannelli, Givi, Hagon, Kappa, Leovince, Lightech, Marchesini, Mivv, Nissin, Ohlins, PBR, Polini, Rizoma, RME, Robby Moto, STM, Termignoni e Valtermoto. Ogni marchio rappresenta eccellenza e innovazione, con prodotti sviluppati per esaltare le prestazioni meccaniche e l’estetica delle moto di ogni marca e cilindrata. Tra le categorie più richieste figurano: Impianti di scarico e marmitte stradali e racing Sospensioni, forcelle e ammortizzatori regolabili Parti motore, centraline e componenti elettronici avanzati Cerchi, freni, dischi e pastiglie ad alte prestazioni Trasmissioni finali, catene e corone Parti in carbonio e accessori estetici personalizzati La qualità e l’affidabilità sono i valori fondamentali che contraddistinguono Omnia Racing. Ogni prodotto è testato e selezionato per offrire massime prestazioni, sicurezza e durata nel tempo. L’azienda si distingue inoltre per un servizio clienti attento e competente, che assiste ogni motociclista nella scelta dei componenti più adatti al proprio modello e stile di guida. Omnia Racing non è solo uno store online, ma una community di appassionati, dove ogni contatto nasce da una passione condivisa per il mondo delle due ruote. Tramite telefono, email e consulenze su appuntamento, il nostro team tecnico offre supporto personalizzato e consigli professionali su installazione, compatibilità e upgrade prestazionali. Grazie al lavoro di un team esperto e qualificato, la Omnia Racing Special Parts è oggi riconosciuta a livello nazionale e internazionale come una realtà di eccellenza nel mercato delle parti speciali per moto. Innovazione, affidabilità e spirito racing sono i pilastri che ci spingono ogni giorno a offrire ai nostri clienti il meglio della tecnologia motociclistica moderna.

Spedizione veloce e garanzia 2 anni

Spedizioni veloci e tracciate, garanzia 2 anni su ogni prodotto.

Garanzia e Affidabilità Omnia Racing Acquistare su Omnia Racing Special Parts significa scegliere qualità, sicurezza e affidabilità. Tutti i prodotti presenti nel nostro store online sono originali, nuovi e coperti da garanzia ufficiale di 24 mesi come previsto dalle normative europee in materia di tutela del consumatore. Ogni articolo viene accuratamente controllato prima della spedizione per garantire che rispetti gli standard tecnici e qualitativi dei migliori marchi del settore moto e scooter. In caso di difetto di fabbricazione o malfunzionamento, Omnia Racing offre assistenza post-vendita completa e gestione rapida della procedura di garanzia, in collaborazione diretta con i produttori. I vantaggi della garanzia Omnia Racing: 2 anni di garanzia ufficiale su tutti i prodotti, ricambi e accessori. Assistenza tecnica qualificata per ogni richiesta o segnalazione. Gestione veloce delle pratiche di sostituzione o riparazione. Prodotti 100% originali e coperti da certificazione del produttore. Supporto continuo tramite telefono, email e canali diretti. 🚚 Spedizioni Veloci e Tracciate Omnia Racing garantisce spedizioni rapide, sicure e sempre tracciate in Italia e in tutto il mondo. Ogni ordine viene evaso con cura e affidato ai migliori corrieri nazionali e internazionali per assicurare tempi di consegna ridotti e totale trasparenza sullo stato della spedizione. Grazie al tracking online, il cliente può monitorare in tempo reale il percorso del proprio pacco fino alla consegna. Inoltre, ogni spedizione è imballata con materiali protettivi di alta qualità, per garantire la massima sicurezza dei prodotti durante il trasporto. La nostra priorità è offrire un servizio rapido, affidabile e professionale, in linea con la qualità dei marchi che rappresentiamo e con l’eccellenza che da sempre contraddistingue Omnia Racing Special Parts.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(3,164)

311 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never received my parcel

Never received my parcel. They don't believe me although no package was shown in the tracking. Thank god Paypal made a decision and I got my money back. I lost a lot of time. Never again!

April 26, 2024
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

We're genuinely surprised by your 1-star rating, especially considering all other customers have rated the product/service 5 stars, highlighting quality, reliability, and complete satisfaction.

We'd like to better understand what led you to such a low rating: what you've reported in your review is not supported by our internal checks or by other users' experiences.

We remain available to investigate any genuine issues and resolve them as best we can, but we also encourage you to consider the possibility of a misunderstanding.

Rated 5 out of 5 stars

I ordered 2 brake discs for the…

I ordered 2 brake discs for the frontwheel of my Yamaha T-Max 500.
Everything went smooth.
And the price is better in Italy then in the Netherlands where i live.

May 30, 2024
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

Hello, Thank you to your purchase for motorbike special parts from our shop, good road
Omnia Racing customer care

Rated 5 out of 5 stars

This is my second purchase

This is my second purchase, I am always satisfied because the items I bought and sent were correct and the delivery was fast

May 28, 2024
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Reply from Omnia Racing Special Parts

Grazie per la splendida recensione! Il suo apprezzamento ci motiva ogni giorno.
Omnia Racing Customers Care

Rated 3 out of 5 stars

delivery delay

late delivery

May 28, 2024
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Reply from Omnia Racing Special Parts

Grazie mille per il suo feedback, la prossima volta speriamo di ricevere 5 stelle, grazie per l'acquisto

Rated 1 out of 5 stars

Communication with customers is tragic...

After choosing the more expensive express shipping, the package was still sent by standard shipping. I had the item to get before the race weekend. I didn't get it until then and to be honest a week after ordering I still haven't. Due to this issue, it took all day to contact the seller to get a reply about situation. The seller reacted to the situation absurdly - he started to argue that they do not have express shipping. After sending screenshots, which clearly show and indicate that the order was made with express shipment, the answers from the seller were inadequate and similar to bullying. Correspondence saved.

May 27, 2024
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Reply from Omnia Racing Special Parts

The service does not work and we have sent you a refund of the difference in cost. By saving money he received the goods at a lower cost and at the same speed. The product was supposed to ship in 6 business days and we shipped it in 4 business days. I think your review is inappropriate, you should judge carefully before making judgements. Kind regards Customer Care
This is the refund:
Date
May 31, 2024 5:33:53 PM CEST
Transaction code
0E843782LM181404D
Gross amount
-€13.00 EUR

Rated 5 out of 5 stars

Good prices and shipment

Good prices and shipment. Hassle free purchase experience, highly recommended!

May 27, 2024
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Reply from Omnia Racing Special Parts

Thank you for purchasing our bike accessories. We're happy your experience was a positive one.
Omnia Racing Customers Care

Rated 1 out of 5 stars

I had one order in april 4

I had one order in april 4, and received goods one month later after i reclaimed in paypal, after that i waited 2 weeks to have the refund for goods i didn't receive, i don't think is good to deal with them, anyway this is my experience and opinion (order 88642)

May 31, 2024
Unprompted review
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Reply from Omnia Racing Special Parts

hello, sporry for this
can you give us the order number ?

Rated 5 out of 5 stars

Immediate response and order handling!

Immediate response on my preliminary question whether the item fits my bike. Immediate order processing. Shipment and delivery as indicated. Definitely will be a returning customer. Magnifico!

May 8, 2024
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Reply from Omnia Racing Special Parts

Many thanks for special review, we are proud of it, thanks a lot for the feedback
Omnia Racing customer care

Rated 5 out of 5 stars

Good prices, very fast delivery, kind service

Good prices, very fast delivery, kind customer service. The only con is that you don't get the full price unless you choose your delivery country on the top right.

The website has pretty clear disclaimers, but it could be missed that VAT is not included in all orders.

May 21, 2024
Unprompted review
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

Thank you to your purchase for motorbike special parts from our shop, good road
Omnia Racing customer care

Rated 2 out of 5 stars

Very bad communication about stock Very…

Very bad communication about stock Very long waiting time for stuff
No answer for a calling

May 4, 2024
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

We're genuinely surprised by your 1-star rating, especially considering all other customers have rated the product/service 5 stars, highlighting quality, reliability, and complete satisfaction.

We'd like to better understand what led you to such a low rating: what you've reported in your review is not supported by our internal checks or by other users' experiences.

We remain available to investigate any genuine issues and resolve them as best we can, but we also encourage you to consider the possibility of a misunderstanding.

Rated 5 out of 5 stars

Great service

Great service and top quality parts

May 4, 2024
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Reply from Omnia Racing Special Parts

Thank you so much for the wonderful review, see you next time you buy your motorbike
Omnia Racing customer care

Rated 4 out of 5 stars

Excelente fine and recommended

Everything fine and recommended

May 2, 2024
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Reply from Omnia Racing Special Parts

Thank you so much for your feedback, next time we hope to get 5 stars, thank you for your purchase. Omnia Racing customer care

Rated 5 out of 5 stars

Very good

Awesome thank you

April 30, 2024
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Reply from Omnia Racing Special Parts

Hello, thank you about your purchase for special parts and for choosing to buy from our shop - Omnia Racing customer care

Rated 5 out of 5 stars

Great Experience

It was my first time I ordered, I was afraid of having a bad experience because of reviews I read. I ordered full exhaust system and crank cases protection, i ordered on 23rd April, received on 11th May 2024. Very thankful to Cordiali Saluti for his support and continuous update. I highly recommend their products. I am very thankful to team Omnia racing, Italy. Fast delivery and perfect fitting of the parts. I am very happy and fully satisfied!

May 11, 2024
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

Thank you to your purchase for motorbike special parts from our shop, good road - Omnia Racing customer care

Rated 2 out of 5 stars

More than one month elapsed before my…

More than one month elapsed before my order was shipped. Order was incomplete. Still waiting for back-ordered parts.

May 4, 2024
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Reply from Omnia Racing Special Parts

Sorry , some kid of filters require too much time, and we will order on booking only. Regards Omnia Racing Cutomer Care.

Rated 5 out of 5 stars

Great service!

May 4, 2024
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

Thank you to your purchase for motorbike special parts from our shop, good road - Omnia Racing customer care

Rated 5 out of 5 stars

Great price and there postal prices are…

Great price and there postal prices are reasonably priced in comparison to others .
Product arrived before it was originally supposed .

April 29, 2024
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Reply from Omnia Racing Special Parts

Hello, thank you for choosing our product and for your trust in our company. - Omnia Racing customer care

Rated 2 out of 5 stars

Slow shipping

April 24, 2024
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

We're genuinely surprised by your 1-star rating, especially considering all other customers have rated the product/service 5 stars, highlighting quality, reliability, and complete satisfaction.

We'd like to better understand what led you to such a low rating: what you've reported in your review is not supported by our internal checks or by other users' experiences.

We remain available to investigate any genuine issues and resolve them as best we can, but we also encourage you to consider the possibility of a misunderstanding.

Rated 5 out of 5 stars

Nice to work with that company

Nice to work with that company. Everything its excellent.

April 29, 2024
Omnia Racing Special Parts logo

Reply from Omnia Racing Special Parts

Many thanks for special review, we are proud of it, thanks a lot for the feedback
Omnia Racing customer care

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