On-Demand Supplies Reviews 235

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

After a mix up there end rang for tracking number they explained a little problem corrected there and then came following day would I use again yes customer service good Thanks for sorting ( think h... See more

Rated 5 out of 5 stars

Had to return / refuse an order as it was going to be too late, refund was issued promptly and I could not be more pleased Thanks to Matt

Rated 5 out of 5 stars

Ordered a Plastic Spherical Round Fill Valve Float - 6" Diameter. Competitive price on line. Not easy to find one when shopping out and about. I was kept informed about its progress, coming in the... See more

Rated 5 out of 5 stars

Great service at a fair price. I ordered 'Orkli Motorised 2 Port Valve Replacement Head 22mm MV-60521600' to replace the obsolete 'Orkli Art. 60520604'. The replacement head arrived next day, even d... See more

Company details

  1. Plumbing Supply Store

Information provided by various external sources

Providing low cost plumbing supplies for the home or trade. Fast delivery and no hassle returns policy, visit our supplies store today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Quick refund

Had to return / refuse an order as it was going to be too late, refund was issued promptly and I could not be more pleased
Thanks to Matt

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Problem sorted very quickly

After a mix up there end rang for tracking number they explained a little problem corrected there and then came following day would I use again yes customer service good
Thanks for sorting ( think his name Matt )

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, thanks.

Everything I ordered arrived promptly, prices are very competitive. This was my first time ordering from On Demand but it definitely won't be the last. Excellent service. Thanks.

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

6 inch Float valve

Ordered a Plastic Spherical Round Fill Valve Float - 6" Diameter.
Competitive price on line. Not easy to find one when shopping out and about. I was kept informed about its progress, coming in the post.
It sorted out our dripping header tank problem.
Will be using this company again.

August 3, 2025
Unprompted review
Rated 5 out of 5 stars

This company is the best…

This company hands down is the best I've dealt with for plumbing supplies, they are helpful, and professional yet friendly to the novice plumbing/art installation guy. These are my go-to people. You couldn't do better.

June 12, 2025
Unprompted review
Rated 2 out of 5 stars

Wrong description on received item and…

Wrong description on received item and they are uncontactable.

June 6, 2025
Unprompted review
On-Demand Supplies logo

Reply from On-Demand Supplies

Hi there, we are sorry that you have had this difficulty, having just spoke to you I understand that our product description was inaccurate and I apologise, we have arranged a pre-paid return and thank you for your understanding. We are also investigating our telephone answering service to see if issues lie there. Regards

Rated 5 out of 5 stars

First time I have used them

First time I have used them. Website easy to use and find items. Ordered on line last on a Friday and to my suprise it was despatched on Saturday and arrived via amazon on Monday. First class service and look like good product

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Actually spoke to a chap on the phone…

Actually spoke to a chap on the phone who was extremely helpful. Ordered it on line and paid for next day delivery. Arrived next day, certainly a first class 5 star service.service.
Could not have wishes for more!

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Item (water tank thermostat) was…

Item (water tank thermostat) was exactly as described on their website, Great communications throughout the (very) short time it took to deliver.
I'll certainly be back if I'm looking for something in the future.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great place to shop with

Great place to shop with. We needed a new part for our toilet quickly and not only was it available at a very good price it was delivered very quickly too. Bookmarked website for future use. Thankyou very much.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service received

Excellent service from on-demand supplies again. Have used them before. Website is easy to use and find what you are looking for. The item I bought from these seems to be difficult to source but these always have them. (30012423 15mm x 10mm Long Tail Fitting Reducer - End Feed). And at a great price. Items we despatched and delivered in a quick time. Would recommend these people. Thanks guys.

April 1, 2025
Unprompted review

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