My first order with these guys, superb experience. Ordered late afternoon, dispatched same day and arrived the next morning. You can't get beat that. Will certainly be using again in future 👍🏻
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service at a fair price. I ordered 'Orkli Motorised 2 Port Valve Replacement Head 22mm MV-60521600' to replace the obsolete 'Orkli Art. 60520604'. The replacement head arrived next day, even d... See more
Got message in red saying payment had failed. Tried again a bit later sucessful this time. Didn't find till much later that 1st order had now also gone through. Messages sent 2 mins apart saying "se... See more
Company replied
I was desperate for a 2 port motorized valve which no local plumbing suppliers could supply or source as it wasn’t a common make, A search online came up with the exact part at On Demand Supplies wh... See more
Company replied
Company details
Information provided by various external sources
Providing low cost plumbing supplies for the home or trade. Fast delivery and no hassle returns policy, visit our supplies store today.
Contact info
United Kingdom
- ondemandsupplies.co.uk
4.9
Excellent
235 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good prices and fast efficient service
February 14, 2024
Unprompted review
Reply from On-Demand Supplies
Thank you for the kind words, Rick!
Value for money
Value for money, good product,quick and efficient service
What more can you ask
February 9, 2024
Unprompted review
Reply from On-Demand Supplies
Hi Ian, Thank you for your order! Happy to help:) Please reach out if you ever need anything:)
Reply from On-Demand Supplies
Thanks, Nigel for the kind words! Means a lot:)
Easy fast delivery of the right item
January 18, 2024
Reply from On-Demand Supplies
Hi Andrew, Thank you for this great review. Always happy to help!
Fast delivery, responsive company
Fast delivery; responsive and customer focused company. I had a difficulty with a part number and was able to discuss this via e-mail. Matt was helpful, knowledgeable, and his explanation gave me confidence - which was repaid as he was indeed correct.
Would definitely use this company again
January 25, 2024
Unprompted review
Reply from On-Demand Supplies
Hi Robert, thank you so much for the kind words. Means a lot for our business to grow. We want customers to feel happy/confident when placing an order. We are happy we could help. Thank you for your business! Means a lot.
Reply from On-Demand Supplies
Hi Lynne, Thank you for the kind words!
Reply from On-Demand Supplies
Thank you for the kind review! Means a lot!
Efficiency outstanding
Many companies make claims of fast service. You excelled in speed (next morning from fulfilling order)!
Well packaged and top quality (FloPlast)
Thank you very much I will sing your praises to all builders I know!!
January 19, 2024
Unprompted review
Reply from On-Demand Supplies
Hi Philip, Thank you so much for the kind words. We always try our best to make sure the quality and service are the very best for our customers! If you need anything, please feel free to reach out!
Reply from On-Demand Supplies
Happy to Help! Thank you for your business.
Reply from On-Demand Supplies
Hi Marc, Thank you for these kind words!
I needed a replacement pop up plug in…
I needed a replacement pop up plug in imperial size and ordering the correct model was so easy through On-Demand. It arrived within a few days, was exactly what I needed and not too expensive. The quality was excellent, too. I highly rate this company judging from this experience
January 9, 2024
Unprompted review
Reply from On-Demand Supplies
Hi Cynthia, Thank you for this great review, means a lot!
Quick delivery and good comms
Correct items, speedily delivered, and good comms throughout. Good service, thank you.
January 2, 2024
Reply from On-Demand Supplies
Thank you for the kind words, Claire! Means a lot.
Very Nice pipe connection
Ordered it and it arrived on time, not had chance to fit it so been holding off reviewing, now fitted works a treat till Yorkshire Water can come and connect my Mdpe pipe up to the main but we need water so this is why I purchased this connection, thanks
December 18, 2023
Reply from On-Demand Supplies
Hi Nick, thank you for the great review! Happy to help. Thanks for the business and we hope to see you again.
Great company
Great company. Very happy with item and service. Very reasonable postage firsingle item too.
January 10, 2024
Unprompted review
Reply from On-Demand Supplies
Thank you for the great review!
They get the parts sent out quick and…
They get the parts sent out quick and efficiently
December 18, 2023
Reply from On-Demand Supplies
Hi James, Thank you for this great review!
Great Service
I was desperate for a 2 port motorized valve which no local plumbing suppliers could supply or source as it wasn’t a common make, A search online came up with the exact part at On Demand Supplies which was gratefully received the next working day. The shipping was dear, but this was my choice as needed the part before Christmas.
All in all a great service experience. Thank you,
December 21, 2023
Reply from On-Demand Supplies
Hi Mike, Thank you for this great review! we are pleased you managed to get the items you needed.
Good price promptly delivered.
December 19, 2023
Reply from On-Demand Supplies
Hi Oliver, thank you for the great review!
Very helpful and professional
On demand were very helpful in discussing and then delivering the correct and difficult to obtain lockshield valves peculiar to my system, tht saved me a lot of work.
December 18, 2023
Unprompted review
Reply from On-Demand Supplies
Hi Martyn, Thank you for the great review! As always, we are more than happy to help! If you need anything else, feel free to reach out!
Excellent service from this company.The…
Excellent service from this company.The shower bar was high quality and easy to fit without the need for a plumber.
December 1, 2023
Reply from On-Demand Supplies
Hi William, thank you for the great review:)
Reply from On-Demand Supplies
Hi Kevin, thank you for the great review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.