Richard at One Call was extremely efficient and prompt in finding us a competitive policy for our fleet. Professional and responsive at all times. Would highly recommend.
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Our policy is a very complicated specialist one indeed [ Nottinghamshire Blood Bikes ] We can't thank Richard Cowan enough for his knowledge in this area.Not only did Richard put the time and effort i... See more
We have been using One Call Insurance for past 6 years and have been extremely pleased with the service provided. Our main point of contact is Charles Clowe who has been exceptional with he’s knowledg... See more
I had gone online to get a quote for my buildings and contents insurance , not a standard quote . I was contacted by Leighton Roberts whose manner was reassuring and quickly got to work .He listened w... See more
Company details
Written by the company
One Call Commercial is an independent insurance broker offering a wealth of experience to the business community. As part of the One Call Group which was established in 1995 and currently writing in excess of £250m gross written premium, we have the buying power and the insurance markets to place any business policy, from a local high street shop through to a large complex multi-million-pound turnover business with numerous locations. Our highly experienced team of dedicated brokers pride themselves on their knowledge and service levels, which is reflected in our client retention of 93%. With offices in both Doncaster and Derby, not only do we support the local community, but we also operate nationally. We are a Commercial Insurance Broker who offer a personal service and understand no two business are the same - we tailor the cover to meet your needs, meaning you only pay for the cover you need. We also won 'Best Commercial Insurance Broker 2022' at the Insurance Choice Awards in November 2022. If you would like a review of your insurance program, then call one of our dedicated team on 01302 554019 - we look forward to hearing from you.
Contact info
Saturn Building, DN4 5JQ, Doncaster, United Kingdom
- onecall-commercial.co.uk
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Richard made setting up our fleet…
Richard made setting up our fleet policy a dream! Would highly recommend.
Ewan scotting was helpful
Ewan scotting was helpful. Polite and did what he said he would try to do I would not hesitate to deal with him again and will recommend him in any relevant conversations for commercial insurance matters.
Excellent service
Everything was well explained and dealt with very well. Highly recommended to use and Leighton Roberts who dealt with the policy was exceptional.
Andrew Gillyean
For the last few years my broker has been Andrew Gillyean. He is a true professional and I trust him 100% to find me the best deal. I hope he stays at One Call Commercial because it's hard to find people to work with these day.
The Ones Going That Extra Mile
Great experience using One Call Commercial to our fleet insurance. Every year we are struggling with the whole process but this time was different because of Richard Cowan. He was super helpful, completely transparent and supportive with unbeatable pricing. Highly recommended this team of experts!
One call------ exactly that!! :-)
My previous broker left me high and dry, complete silence and cost me nearly £5k in lost revenue due to uninsured vehicles being unusable. Called one call, spoke to Trey and quite literally 1 call later, im insured and my fleet are back on the road! Might add that when my previous broker found out, they informed me my premium had doubled with them..... Trey...... same price plus an admin fee! Cannot recommend them enough and have no plans to change broker if this is the service level they work to provide!!! Trey = Legend!
I had gone online to get a quote for my…
I had gone online to get a quote for my buildings and contents insurance , not a standard quote . I was contacted by Leighton Roberts whose manner was reassuring and quickly got to work .He listened which made sure he got the details exactly right and was good at explaining every step . I felt even by phone he transmitted that personal touch. The whole thing had taken less time and less money than I had expected.
Competitive & Professional Experience
Dealt with in a good professional manner, competitive price for our fleet with our requirements.
Went through the process fine & received the appropriate documentation in good time.
Easy to get initial quote, and very easy renewals.
3 to 4 weeks before my policy needed renewed I got email from Leighton Roberts to remind me that the renewal was coming soon and to check that everything was fine with my policy and if any changes were needed. This early proactive approach saved me a lot of last-minute headaches and hassle, plus the renewal quote was very favourable, so that's me sorted for another year without any worries or long phone calls. If you're in the market for business insurance give them a try, definitely one of the better companies to deal with :-)
Leighton Roberts
Leighton Roberts was great to work with and helped me get a great renewal price. Appreciate the extra work you put in!
Policy renewal
At my renewal there were a few changes to make to my policy. The agent (Leighton Roberts) was not only helpful and efficient but went the second mile to accommodate my requirements and excellent communication.
Brilliant.
Great service from Richard
Recently had to renew my business business insurance/switch my broker which is something I wasn't looking forward to doing but Richard made the process very easy and straightforward and even brought the premium down slightly. Very happy with the service and would highly recommend One Call and Richard.
Excellent service from Richard
Excellent service from Richard. Would highly recommend.
Richard was very professional
Richard was very professional, and super efficient.. nothing was too much trouble.. I would highly recommend One Call for car and business insurance
Richard was absolutely spot on with…
Richard was absolutely spot on with everything I asked of him.
Honest and competitive with pricing.
I've been with loads of different companies over the years and wouldn't hesitate to recommend OneCall and Richard in particular to anyone looking for a competitive fleet policy quote
RICHARD-THANKS
RICHARD-THANKS
I had an excellent experience arranging my motor insurance with this service. They were efficient, friendly, and extremely helpful throughout the entire process. Not only did they take care of everything for me, but they also found a really competitive quote. I would highly recommend them to anyone looking for motor insurance.
Excellent customer service
My policy was due for renewal at the beginning of June. I received all my renewals plus the price well in advance 20th May (with no price increase). I haven’t needed to chase anything. Absolutely excellent customer service and hassle free, highly recommend thank you
Insurance
I do not usually write reviews, but the professional service we had from Richard was second to none,tailored insurance to our needs at the correct price thank you so much .
Test valley pallets
Kieran and the Commercial Team are…
Kieran and the Commercial Team are really on top of their game .Complex and extensive Motor Trade Policy renewal, completed in record time and only a £200 increase on multi thousand pound premium must put the team in the top ten of commercial brokers in the country for effort .
Many Thanks Keith Huddlestone
Superb service from Richard
Superb service from Richard.
After speaking to Richard briefly and explaining the issues I was having with my current providers, I soon realised that Rich was the man to handle my fleet policy.
Soon after him taking control over my cover, he exceeded my expectations.
He went above and beyond for me. To say I'm happy with the services from him is a massive understatement.
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