Richard at One Call was extremely efficient and prompt in finding us a competitive policy for our fleet. Professional and responsive at all times. Would highly recommend.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our policy is a very complicated specialist one indeed [ Nottinghamshire Blood Bikes ] We can't thank Richard Cowan enough for his knowledge in this area.Not only did Richard put the time and effort i... See more
We have been using One Call Insurance for past 6 years and have been extremely pleased with the service provided. Our main point of contact is Charles Clowe who has been exceptional with he’s knowledg... See more
I had gone online to get a quote for my buildings and contents insurance , not a standard quote . I was contacted by Leighton Roberts whose manner was reassuring and quickly got to work .He listened w... See more
Company details
Written by the company
One Call Commercial is an independent insurance broker offering a wealth of experience to the business community. As part of the One Call Group which was established in 1995 and currently writing in excess of £250m gross written premium, we have the buying power and the insurance markets to place any business policy, from a local high street shop through to a large complex multi-million-pound turnover business with numerous locations. Our highly experienced team of dedicated brokers pride themselves on their knowledge and service levels, which is reflected in our client retention of 93%. With offices in both Doncaster and Derby, not only do we support the local community, but we also operate nationally. We are a Commercial Insurance Broker who offer a personal service and understand no two business are the same - we tailor the cover to meet your needs, meaning you only pay for the cover you need. We also won 'Best Commercial Insurance Broker 2022' at the Insurance Choice Awards in November 2022. If you would like a review of your insurance program, then call one of our dedicated team on 01302 554019 - we look forward to hearing from you.
Contact info
Saturn Building, DN4 5JQ, Doncaster, United Kingdom
- onecall-commercial.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficiency + Excellence.
Charles dealt with our enquiry with great efficiency. He made sure that we were covered in the areas that we needed to be and ensured that we double checked the information was right before we signed up. What's more, he managed to save us money. 10/10 service, would recommend.
Excellent service found the most…
Excellent service found the most competitive price saving me over £1000, I would recommend this company if you are looking for motor insurance.
Highly Recommend
Highly recommend One Call Commercial for commercial vehicle policies. Richard looked at every option I gave him and came back quickly with quotes. Just added another vehicle to our policy no issues.
Richard went above and beyond for us…
Richard went above and beyond for us and made sure we stayed covered even though we had left it until the last minute . friendly and knowledgeable .
Efficient professional and friendly…
Efficient professional and friendly service resulting in a very competitive quote . I would recommend Andrew and all others I have dealt with at One Call for their high levels of customer service and the products they can offer
I have been a customer to One Call…
I have been a customer to One Call Commercial for a few years now, my renewal has just come up and as usual One Call were on the ball, after being contacted by Isaac Aslam I explained to him the dynamic of the company has changed slightly since last year, Isaac could not have been more helpfull, I ended up with exactly what I required at a more than fair price, Isaac thanks again Kind Regards Steve Cutchey.
Super easy process and very informative…
Super easy process and very informative - Thank you for all the help Charles! Highly recommend!
Brilliant service and assistance
Ben, Kieran and Iain Darren have been fantastic from start to finish with all our insurance needs. From proactively sourcing fairly priced offers that meet our needs, through to handling a claim efficiently, professionally and timely. It's been an absolute pleasure dealing with OneCall, wouldn't hesitate to recommend them to all businesses. All Things Green Landscapers Ltd.
We have been using OneCall commercial…
We have been using OneCall commercial for insurance for a few years now, Charles and his team have been giving us an excellent service from start to finish. Very competitive quotes, Back office team very helpful when information or assistance is required to make a claim. Would definitely recommend them on fleet insurance.
First time using One Call for small…
First time using One Call for small fleet motor insurance,Iain sorted everything
And I was really pleased with the hassle free way he dealt with everything will definitely use one call for all future insurance needs.
One call and and there representative…
One call and and there representative Lucy Bryson has been extremely helpful and efficient with my claim and made sure everything went smoothly and quickly during an worrying time. I was very impressed with the service I received. Thank you Lucy.
Reputation Secured
Key Security (UK) Ltd. are a 24/7 security services provider with a large fleet of response vehicles to manage. We have dealt with One Call for several years and always found the service provided by Katie, Stefan, Iain, Ben & Lucy second to none. Quotes, cover, incident investigation, processing & management are always dealt with efficiently with expert advice given. Long may this continue.
Great experience with Ben
Great experience with Ben, claim was sorted and resolved in speedy time. Very impressed with my experience.
100% recommended
Honestly, what a brilliant and helpful team, especially Isaac Aslam, just when I really need support, he was there. Highly recommend this company
Highly recommend
Highly recommend. Today was first time sorting out my insurance for my business and what a service it was ! Trey was very tentative to detail and took me through the process. He was also cheaper than anywhere else. A very smooth service. Fantastic job Trey.
Buildings insurance
Persistence, patience and organisation of Isaac Aslam were commendable in a long process involving myself and another party and 3rd party brokers. Today was end date but has been on and off since September so great courtesy and a bit of patience were required and we received that! Many thanks
The service is always excellent
Isaac was great 👍 he was recommended by…
Isaac was great 👍 he was recommended by a friend. He worked hard to find me a great deal.
Katie and Stefan and extremely nice
Katie and Stefan and extremely nice, professional people, any calls or emails are answered promptly, highly recommended
Dealt with Trey at One Call today for…
Dealt with Trey at One Call today for my renewal & the service was fantastic. Would highly recommend !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








