Richard at One Call was extremely efficient and prompt in finding us a competitive policy for our fleet. Professional and responsive at all times. Would highly recommend.
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Our policy is a very complicated specialist one indeed [ Nottinghamshire Blood Bikes ] We can't thank Richard Cowan enough for his knowledge in this area.Not only did Richard put the time and effort i... See more
We have been using One Call Insurance for past 6 years and have been extremely pleased with the service provided. Our main point of contact is Charles Clowe who has been exceptional with he’s knowledg... See more
I had gone online to get a quote for my buildings and contents insurance , not a standard quote . I was contacted by Leighton Roberts whose manner was reassuring and quickly got to work .He listened w... See more
Company details
Written by the company
One Call Commercial is an independent insurance broker offering a wealth of experience to the business community. As part of the One Call Group which was established in 1995 and currently writing in excess of £250m gross written premium, we have the buying power and the insurance markets to place any business policy, from a local high street shop through to a large complex multi-million-pound turnover business with numerous locations. Our highly experienced team of dedicated brokers pride themselves on their knowledge and service levels, which is reflected in our client retention of 93%. With offices in both Doncaster and Derby, not only do we support the local community, but we also operate nationally. We are a Commercial Insurance Broker who offer a personal service and understand no two business are the same - we tailor the cover to meet your needs, meaning you only pay for the cover you need. We also won 'Best Commercial Insurance Broker 2022' at the Insurance Choice Awards in November 2022. If you would like a review of your insurance program, then call one of our dedicated team on 01302 554019 - we look forward to hearing from you.
Contact info
Saturn Building, DN4 5JQ, Doncaster, United Kingdom
- onecall-commercial.co.uk
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Very Impressed
Absolutely fantastic service received.
I was serviced by Trey for my business insurance renewal last week, he made the process seamless. Extremely attentive and responsive, would definitely recommend.
Thanks Trey and OneCall!
IES-Clearview Review
An open, transparent approach and efficient service.
Trey
Dealt with Trey at One Call Commercial today. Absolutely fantastic service & even better knowledge of what insurance product I required. Great job guys,
see you for renewal!
I recently had to make claim on my…
I recently had to make claim on my policy due to water damage.
Lucy was very helpful and quick to deal all aspects of my claim making the whole process much easier and less stressful
Great Service at Renewal
I have just renewed my office insurance with One Call Commercial. They obtained a significant saving on my renewal without sacrificing on cover. A great service from Stefan Borys. Thank you.
Great service
One call are brilliant
One call are brilliant, I’ve been using them for many years now on all my insurances both commercial & private and i would not go anywhere else for my insurance, the staff are brilliant, Kieran in particular is brilliant and alway deals with everything efficiently and speedy, I can’t recommend him and Onecall highly enough
Consistently Excellent
We have been looked after by One Call for over ten years. Katie and her team do an exceptional job for us and make it very difficult for any other broker to even get a call never mind an appointment.. Another set of premiums dealt with to our satisfaction!
Had a great service from Trey today at…
Had a great service from Trey today at One Call Commercial. He ran me through my existing policy and answered all my questions asked that I was unsure about. Top class 👍🏻
Quick and easy to work with
A first class service by Trey at One Call Commercial ! A really tentative, efficient and detailed service, cheers Trey. See you next year !
Efficient, communicative and speedy service
Efficient, communicative and speedy service. Kieran always goes the extra mile and ensures we get the exact results we require. Wouldn't hesitate to recommend.
I recently had the pleasure of…
I recently had the pleasure of experiencing the outstanding services provided by One Call Commercial, and I am delighted to share my exceptional experience with them. From the moment I reached out to them until the completion of my insurance coverage, One Call Commercial demonstrated unwavering professionalism, unmatched efficiency, and a genuine commitment to customer satisfaction.
The team at One Call Commercial are truly remarkable. They are friendly, patient, and incredibly knowledgeable, making the entire process smooth and stress-free. Whenever I have had a query or needed assistance, they were readily available to address my concerns and provide clear and concise explanations. I was impressed by their dedication to ensuring I understood the policy details and felt confident in my coverage.
Thank you to the team at One Call commercial, for your exceptional service and unwavering commitment to customer satisfaction!
Efficient, friendly and very helpful!
One call helped me to arrange motor insurance and took care of everything for me. They were efficient, friendly and helpful and found me a really competitive quote. Would highly recommend.
One Call insurance have dealt with all…
One Call insurance have dealt with all of our business and personal insurance for over 10 years. They are an important arm of our business ensuring competitive rates and excellent service. Thank you to Katie who goes above and beyond to be helpful and supportive !
Buisness Insurance
George worked hard and quickly got us a quote that was very competitive. I would recommend.
First time dealing with George, he’s brill!
First time dealing with George. He was so helpful and knowledgeable regarding my first fleet insurance policy. Kept me updated and communication was great. Thank you!
Cant fault One-Call
Cant fault One-Call, they have provided a brilliant service with our recent claim.
Thank you
Charles is A*
My first time using onecall for my commercial property insurance. Charles was extremely helpful in finding the best policy for our needs. The experience with Charles led tlme to purchase a further policy with onecall for our van. Thanks again
Charles could not have been more…
Charles could not have been more helpful, making our transition from our previous brokers to One Call absolutely seamless!
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