One Day Tests - Canary Wharf Reviews 

184
TrustScore 4.5 out of 5

4.7

56 Dockyard Lane, E14 9YX London, England, GB


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Rated 5 out of 5 stars

Quite possibly the best experience I've ever had with a company. Service itself was flawless, efficient, reasonably priced and very useful. Customer service was about as good as it gets. They told me... See more

Company replied

Rated 5 out of 5 stars

Helen at Canary Wharf was exceptional!! Previously had bad experiences with blood tests resulting in a real anxiety over them - it once took a nurse 4 tries and an ultra sound - but Helen was quick to... See more

Company replied

Rated 5 out of 5 stars

An extensive range of available tests. Easy to book, local facilities. Friendly and efficient staff. Results sent straight to me in the timeframe stated. Highly recommended!

Company replied

Rated 5 out of 5 stars

Due to a health issue, I’ve had to visit this place a few times over the past months. Karla is absolutely amazing: friendly, professional and incredibly experienced. She instantly makes you feel w... See more

Company replied


Company details

  1. Blood Testing Service

Written by the company

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • 56 Dockyard Lane, E14 9YX, London, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

184 reviews

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Replied to 97% of negative reviews

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4.7

All reviews

(184)

3,003 reviews in the last 12 months

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Rated 5 out of 5 stars

I have acute needle phobia and bad…

I have acute needle phobia and bad veins, every time I hyperventilate until I faint, however not this time.The nurse who took my blood was so gentle and made me laugh so much that I did not realised when she took the blood.It was the best experience ever,I found my come back place in this Canary Wharf Clinic for sure... I left smiling.

February 12, 2025
Unprompted review
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Reply from One Day Tests - Canary Wharf

Really pleasing to hear stories from customers like yourself that had such a positive experience using our service. Thank you for leaving us a 5-star review.

Rated 5 out of 5 stars

Highly recommend this clinic

Waiting time for an appointment was very short and was seen pretty much straight away.
The website is very useful and easy to use.
The clinic was clean and nice to be in.
Klara is an amazing woman, she has vast knowledge and was very helpful and made me feel more than a patient and her etiquettes were on point. I needed assistance choosing the right test and she went through them thoroughly helping me make the right decision.
The test was quick and the retrieval of the tests are extremely easy and fast.
I absolutely would recommend this service to others and the price of the tests are much better than a few places I researched beforehand.
I would like to thank Klara and the rest of the team that handled the admin/tests.
I will definitely go back to them in the future when required.

February 6, 2025
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Reply from One Day Tests - Canary Wharf

Thank you for your lovely feedback on Karla and our overall service. We look forward to seeing you again in the future.

Rated 1 out of 5 stars

The person who took the blood did not…

The person who took the blood did not do properly in Canary Wharf, the scar on my hand lasted for more than a week

February 10, 2025
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Reply from One Day Tests - Canary Wharf

Dear customer, Our Phlebotomists take blood samples from the arm, and not from the hand so scaring on the hand as you claim would simply not be possible. Our highly skilled and experienced Phlebotomists take the upmost care with customers, as backed up by hundreds of 5-star reviews from our customers.

Rated 4 out of 5 stars

Unacceptable pest emails

Good professional service, friendly nurse, got test result the same day by email

But the emails, my word. I booked one test. One. I've had thirteen emails from these people. Thirteen. Completely unnecessary and a nuisance.

February 19, 2025
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Reply from One Day Tests - Canary Wharf

Hi Sam, really sorry, we only sent 2 confirmation emails for your appointment and two with the results. Can you please get in touch and let us know what the other ones were for? Unless something went a bit wrong, but we are looking at the logs - literally 4 emails (and we kinda needed to send those).

Rated 5 out of 5 stars

Karla is a miracle

I have a deep fear of needles and blood tests, but Karla at One Day Test changed everything. She played my favorite calming music, spoke to me with such kindness, and before I even realized, she said, “All done.”No pain, no panic—just relief. I was so overwhelmed I hugged her. If you’re scared like I was, go see Karla. She’s the best nurse I’ve ever had.

February 18, 2025
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Reply from One Day Tests - Canary Wharf

Thank you very much for your kind words and 5-star review. Karla and our other Phlebotomists are fantastic, especially with helping customers who are not keen on needles. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Very kind

Very kind , sweet and warm lady who took my blood. Made me feel comfortable, entire thing was painless - might I add I’m not really fond of injections and find them scary.

February 14, 2025
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Reply from One Day Tests - Canary Wharf

Really happy to hear about your experience with us. Thank you for leaving a review.

Rated 5 out of 5 stars

Klara at the Canary Wharf clinic was…

Klara at the Canary Wharf clinic was amazing! Made me feel comfortable despite my fear of blood, explained everything and was great to chat to!

February 17, 2025
Unprompted review
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Reply from One Day Tests - Canary Wharf

Thank you for providing feedback on your experience using our service and rating us 5 stars. We really appreciate it.

Rated 5 out of 5 stars

Fast turnaround, excellent phlebotomist

I have used the Canary Wharf branch of One Day Tests for several blood tests. All tests came back within the expected time frame (1 day turnaround time was in fact the same day!). The phlebotomist, Karla, is genuinely the best I have ever come across–I've had many blood draws and am a regular blood donor. I couldn't even feel the needle, didn't have any bruising.

February 14, 2025
Unprompted review
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Reply from One Day Tests - Canary Wharf


We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.

Rated 5 out of 5 stars

great experience

great experience! Very firendly and accommodating!

February 3, 2025
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Reply from One Day Tests - Canary Wharf

Great to hear. Thank you for leaving us a 5* review.

Rated 5 out of 5 stars

Prompt and efficient service

Prompt and efficient service, friendly nurse - thank you.
As regards results would have appreciated a summary conclusion of my results rather than having to figure it out myself by looking at graphs and numbers.

February 3, 2025
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Reply from One Day Tests - Canary Wharf

Thank you for your feedback, which we will look into, and for rating us 5-stars.

Rated 5 out of 5 stars

I had a remarkable experience


I had a remarkable experience with Carla! It's wonderful when healthcare professionals are able to create such a positive and calming atmosphere for their patients, especially for those who might be anxious.
My story highlights the importance of empathy and understanding in patient care, and an acknowledgent of her exceptional service and the Company she represents.

January 21, 2025
Unprompted review
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Reply from One Day Tests - Canary Wharf

Really happy to hear about your experience of our service and at our clinic with Carla. We are very lucky to have a great team of friendly and experienced Phlebotomists. Thank you for leaving us a review and rating us 5-stars.

Rated 5 out of 5 stars

Just wow..

Just wow... Karla (Canary Wharf) is the one to see for blood tests! I didn't even feel the needle touch my skin. On top of this, she is just lovely and must put everyone at ease in her office.

I didn't pre-book an appointment but I was seen very quickly.

I had results land in my inbox within hours.

However, one of the brilliant things about this company is the heath dashboard which explains every test result with a little infographic, showing me easily where I sat within the 'normal' range, and with easy paragraphs on what 'higher', 'lower' and 'normal' means in real terms.

I am relieved that I chose this company for my blood tests.

January 29, 2025
Unprompted review
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Reply from One Day Tests - Canary Wharf

Thank you very much for your lovely words and 5-star review. We are so pleased to hear of your experience using our service.

Rated 5 out of 5 stars

I had my bloods taken at the Canary…

I had my bloods taken at the Canary Wharf branch earlier this week. Karla was lovely, very knowledgeable and knew exactly how to put me at ease. I felt very comfortable and well taken care of. I will definitely be back and will highly recommend this place to my friends and family.

January 14, 2025
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Reply from One Day Tests - Canary Wharf

We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.

Rated 3 out of 5 stars

It was not easy to find the place in…

It was not easy to find the place in Canary Wharf, Google maps was directing us to a different building. We had to walk around in circles and ask some people for directions. We finally found it but we were 10 mins late and the nurse told us that we had to wait until the next appointment is seen, then it would be our turn. The nurse was kind of polite though and drawing blood for the test was a smooth process. They need to fix the misdirection on google maps and put a bigger sign outside the building so that people can find the place.

January 9, 2025
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Reply from One Day Tests - Canary Wharf

Hi, thank you for letting us know. On the Google business page the address is correct, has been for a while, so not sure why it was sending you the wrong way. We also have a few photos of the building that we uploaded, there is also a huge A-Board outside (we are not allowed to put anything larger onto the pavement, unfortunately!). Glad the results came back on time.

Rated 5 out of 5 stars

Canary Wharf clinic was great

I can recommend the Canary Wharf blood test clinic and the lovely lady there called Karla. She was very kind and knowledgeable. Thank you for explaining everything so clearly to me

January 8, 2025
One Day Tests - Canary Wharf logo

Reply from One Day Tests - Canary Wharf

We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.

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