Quite possibly the best experience I've ever had with a company. Service itself was flawless, efficient, reasonably priced and very useful. Customer service was about as good as it gets. They told me... See more
Company replied
Location
Switch location56 Dockyard Lane, E14 9YX London, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Helen at Canary Wharf was exceptional!! Previously had bad experiences with blood tests resulting in a real anxiety over them - it once took a nurse 4 tries and an ultra sound - but Helen was quick to... See more
Company replied
An extensive range of available tests. Easy to book, local facilities. Friendly and efficient staff. Results sent straight to me in the timeframe stated. Highly recommended!
Company replied
Due to a health issue, I’ve had to visit this place a few times over the past months. Karla is absolutely amazing: friendly, professional and incredibly experienced. She instantly makes you feel w... See more
Company replied
Company details
Written by the company
Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!
Contact info
56 Dockyard Lane, E14 9YX, London, England, United Kingdom
4.7
Excellent
184 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend!
Karla was really lovely & made me feel comfortable throughout the whole process, I didn’t feel a thing! She explained everything very clearly, highly recommend😊
January 3, 2025
Unprompted review
Reply from One Day Tests - Canary Wharf
Thank you for the recommendation and the 5* review.
Karla was great !
Karla was great !! she went above and beyond to make me feel welcome and she gave me all the right advices.
Super recommended
December 16, 2024
Reply from One Day Tests - Canary Wharf
Really pleased to hear this. Thank you for spending the time to leave your feedback.
Professional service and help was Fantastic!
I had my appointment at Canary Wharf, and overall it was an amazing experience.
I was seen by a very nice Nurse/phlebotomist "Karla" who was friendly and very professional. Communication was excellent as was the service, the results came back within 24hours.
I have subscribed to onedaytest and I am looking forward to be using them from now on.
December 4, 2024
Unprompted review
Reply from One Day Tests - Canary Wharf
Really pleased to hear this. Thank you for spending the time to leave your feedback.
Very impressed with this service
Very impressed with this service, I visited in the morning to have my blood taken and received my results in the evening. Will definitely use again
November 29, 2024
Reply from One Day Tests - Canary Wharf
Thank you for the 5* review. We really appreciate it.
Great service
I dropped in at Canary wharf location at 8am for some urgent blood tests. The lady that did the blood collection was very nice and efficient. The results come by the end of the day.
Great service.
Thank you
December 5, 2024
Reply from One Day Tests - Canary Wharf
We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.
Really recommend nurse Karla at Canary Wharf clinic
Nurse Karla at One Day Canary Wharf clinic is truly a standout professional -knowledgeable,attentive and compassionate.She made the entire process smooth and comfortable,taking the time to explain everything thoroughly and ensure i felt at ease. I highly recommend her and the canary wharf clinic for anyone seeking top-noth medical services .
December 2, 2024
Unprompted review
Reply from One Day Tests - Canary Wharf
So pleased to hear we were able to help. Thank you for recommending our service.
Everything was as expected
Everything was as expected. The nurse was very helpful. The results were quick and easy to read. Overall a great experience. I will come back
November 12, 2024
Reply from One Day Tests - Canary Wharf
Thank you for the 5* review. We really appreciate it.
Incredibly bad service
Incredibly bad service, avoid using them. I specified the test before I booked and when I arrived they couldn’t do it! But they charged me anyways! My recommendation, use any other place for your external blood draw…. It is not true that they told me what they could not do. I informed them of the specific test that I needed and it is a very common test. What should have happened is that you tell me what you cannot do or that you cannot do elements of the test to ensure I can make an informed decision not to book you... Your service is very inaccurate and it was a complete waste of my time and also money as you did not refund me when you knew you couldn‘t do the test! Please refrain from posting wrong information here to confuse people searching for a good service! And there was no refund either which should have happened!
November 21, 2024
Unprompted review
Reply from One Day Tests - Canary Wharf
Hello, this is not true. We specifically told you that we cannot do what you wanted us to do. It is also specified on the webpage for the external draw.
You confirmed that what you need is a blood draw and not any post-draw handling.
What you then requested at a clinic is not a service provided by any clinic, us or otherwise. At the clinic you requested specific laboratory services that cannot be done by a phlebotomist, i.e. sample separation and further treatment. This cannot be done, as we said and informed you in advance.
We refunded you as a gesture of good will, when we did not have to do this at all.
If you have any further questions, please do get in touch with our Customer Services.
I had an amazing experience when I had…
I had an amazing experience when I had my blood test. The lady who did my blood test in Canary Wharf was amazing. She was wonderful. I can’t remember her name I’m sorry. My appointment is at 8am. She was so nervous and she made me so comfortable. Thank you. I highly recommend this company.
November 7, 2024
Reply from One Day Tests - Canary Wharf
Thank you very much for your kind words and recommending our service. We really appreciate it.
Karla in the Canary Wharf branch was…
Karla in the Canary Wharf branch was very understanding and caring. She handled everything professionally and I could see she has so much experience. Would definitely recommend.
October 30, 2024
Reply from One Day Tests - Canary Wharf
Thank you for your kind words, We are really lucky to have great Phlebotomists like Karla.
Karla is amazing!
I cannot recommend Karla highly enough, she's amazing at what she does. I'm always nervous of blood tests as have had some really bad experiences in the past, but she completely put me at ease and was such a pro. She got the test with no issue whatsoever, and I was done super quick. Test results were also super quick, I got them that afternoon so was able to follow up with my GP right away. I would highly recommend One Day Tests if you need a blood test done.
October 23, 2024
Reply from One Day Tests - Canary Wharf
Thank you very much for the recommendation. Really pleasing to hear stories from customers like yourself that had such a positive experience using our service. Karla really is Fantastic, we are lucky to have a team of highly experienced Phlebotomists.
I was surprised by how fast the results came out
I was surprised by how fast the results came out, got my blood sample taken in the morning and the results came back to me in the evening
October 18, 2024
Reply from One Day Tests - Canary Wharf
Really pleased to hear this. Thank you for spending the time to leave your feedback.
Super impressed with this company
Super impressed with this company. They were extremely fast... Ok the same day I did my blood tests (1pm) I started to receive the results. By end of the day, I had received the majority of my results. They are also competitively priced. Well done! Also the lady who took my blood tests in Canary Wharf was extremely nice and friendly.
October 16, 2024
Reply from One Day Tests - Canary Wharf
Thank you for your kind words and for leaving us a 5* review
Reply from One Day Tests - Canary Wharf
Thank you very much for leaving us a review
Easy to find location and the test was…
Easy to find location and the test was quick and simple
October 14, 2024
Reply from One Day Tests - Canary Wharf
We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.
Reply from One Day Tests - Canary Wharf
Great to hear, thank you!
Very impressed with the service
Very impressed with the service, friendly and helpful team, quick results and very informative and clear explanation of the results.
I would recommend this to everyone as part of your yearly health check.
Thank you
October 2, 2024
Reply from One Day Tests - Canary Wharf
So pleased to hear we were able to help. Thank you for recommending our service.
Reply from One Day Tests - Canary Wharf
Thank you very much for leaving us a review
Reply from One Day Tests - Canary Wharf
Thank you for your feedback
Phlebotomist was exceptional and…
Phlebotomist was exceptional and results came very quickly which I followed up with my GP today
August 2, 2024
Reply from One Day Tests - Canary Wharf
Thank you for your kind words and for leaving us a 5* review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.