Very efficient- from having the sample taken by Jenny (the phlebotomist in Cheltenham) who was kind and understanding to the results which were emailed as explained. This was my second visit and the... See more
Company replied
Location
Switch location1 St Margaret’s Terrace, St Margaret’s Road, GL50 4DT Cheltenham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The young lady who drew my blood was so lovely and explained everything so well. It was easy to book and easy to find. They kept me updated about my appointment. The results were ready within 24 hours... See more
I had an appointment with Jenny at your Cheltenham office last week & found her to be very professional, friendly and explained all I need to know. Very quick turnaround for my test results too, so... See more
Company replied
The phlebotomist was quick and efficient. I did not have to wait at all. Crucially she explained to me all about the dashboard tabs where my results would be shown and about the series of emails t... See more
Company replied
Company details
Written by the company
Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!
Contact info
1 St Margaret’s Terrace, St Margaret’s Road, GL50 4DT, Cheltenham, United Kingdom
4.7
Excellent
99 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thorough session, swift return of results
Convenient, as could just turn up on the day. Central location, the phlebotomist (Jenny) was very thorough and took time to work out most reasonable deal, the relevant discounts and most appropriate range of tests. Test results were sent within a couple of days. These were detailed and highlighting areas for possible future GP follow-up.
April 9, 2025
Reply from One Day Tests - Cheltenham
Thank you very much for your amazing review of our service.
Quick and efficient service
Quick and efficient service. The staff member was very pleasant and informative. Results came back super quick too.
April 11, 2025
Reply from One Day Tests - Cheltenham
Great to hear. Thank you for leaving us a 5* review.
Iron test incomplete
The test was booked same day as visit (Friday) and results were received very quickly (Saturday).
The iron test didn't test for transferrin saturation though but was still able to diagnose iron insufficiency and make me eligible for an iron infusion.
March 15, 2025
Reply from One Day Tests - Cheltenham
We appreciate your feedback. Thank you for leaving us a review.
The person i saw was so lovely
The person i saw was so lovely, i think her name was Jenny (i am so sorry if i am wrong). Very informative and patient 10/10
March 13, 2025
Reply from One Day Tests - Cheltenham
Really pleased to hear this. Thank you for spending the time to leave your feedback.
Blood tests very fast and easy to…
Blood tests very fast and easy to understand, will be certainly using again
March 10, 2025
Reply from One Day Tests - Cheltenham
Thank you for the 5 star review. We look forward to seeing you again in the future.
Reply from One Day Tests - Cheltenham
Thank you for the 5* review. We really appreciate it.
Reply from One Day Tests - Cheltenham
Thank you for the 5* review. We really appreciate it.
Fast and efficient service
Fast and efficient service . Friendly staff and the explanations on the web site for the test results are very good . I will definitely use this service again
February 14, 2025
Reply from One Day Tests - Cheltenham
Thank you very much for your kind words and recommending our service. We really appreciate it.
Cheltenham One Day Tests
Jenny the phlebotomist was absolutely excellent at her job. Results came through promptly and were easy to understand. I wouldn’t hesitate to recommend.
February 5, 2025
Unprompted review
Reply from One Day Tests - Cheltenham
Thank you for the recommendation and the 5* review.
Brilliant service!!
I had a blood test done at the Cheltenham clinic with phlebotomist Jenny and she was absolutely amazing, I didn’t even feel the needle go in! The results came back within 24 hours which I’m very impressed with.
Jenny was very professional, she explained everything that she was doing as she went along and made me feel welcome & comfortable. I will definitely be recommending One Day Tests to others!
January 15, 2025
Reply from One Day Tests - Cheltenham
Thank you very much for the recommendation. Really pleasing to hear stories from customers like yourself that had such a positive experience using our service.
Brilliant service
Brilliant service, same day appointment and test results the next day, even though it was New Years Eve!
December 31, 2024
Reply from One Day Tests - Cheltenham
Great to hear your feedback on our service. Thank you.
I do not recommend it
I do not recommend it, it's been 6 working days since the sample was rejected and there are no test results
December 16, 2024
Unprompted review
Reply from One Day Tests - Cheltenham
Hello Alee, thank you for your review, your results for the bloods were released on the 23rd of December. If you have not received them, please get in touch with our customer services. Your results were not rejected.
Regarding the urine samples, the turnaround for this is 5 days and your samples for PCR were received in the lab yesterday, so it will be 5 days from yesterday.
So we don't really understand what the 1* review is for, but we are very sorry to lose you as a customer. If you wish to contact our Customer Services, you can do so as per the usual contact details.
Reply from One Day Tests - Cheltenham
Thank you for the 5* review. We really appreciate it.
Incredibly fast
Incredibly fast. The results were laid out clearly and really helped me to be more informed when I was meeting with my doctor.
December 4, 2024
Reply from One Day Tests - Cheltenham
Really pleased to hear this. Thank you for spending the time to leave your feedback.
Highly recommend visiting the…
Highly recommend visiting the Cheltenham Clinic for One Day Tests. I had a blood test on Friday with the Phlebotomist Jenny, who was very friendly, welcoming and professional. She explained everything to me and was very quick and efficient. The whole process only took 10 minutes. I received my results quickly and am very happy with the process overall. MB
December 6, 2024
Unprompted review
Reply from One Day Tests - Cheltenham
Really pleased to hear this. Thank you for spending the time to leave your feedback.
Great experience!
A very professional approach to the patient. The friendly atmosphere helps you feel comfortable.
The first results were sent to my email the next day.
Everything is presented and explained very clearly and transparently on the patient portal.
I highly recommend it!
November 27, 2024
Reply from One Day Tests - Cheltenham
So pleased to hear we were able to help. Thank you for recommending our service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.