One Day Tests - Croydon Reviews 109

TrustScore 5 out of 5

4.8

3 Overton's Yard, CR0 1SL Croydon, England, GB


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Rated 5 out of 5 stars

Professional, clean, and fast. The staff were friendly and the procedure was handled with great care. Results came back exactly when promised. Will definitely use this service again. The clinician was... See more

Company replied

Rated 5 out of 5 stars

I had a full set of tests done, taken at 8:45am and the reportwas completed less than 24 hours later (just after midnight). It was 74 pages long (81 markers) but pretty comprehensive. There were a few... See more

Company replied

Rated 5 out of 5 stars

I needed a few specific tests done and One Day Tests was the only laboratory that offered the option to book the tests separately rather than paying for a whole package. The clinic service is very con... See more

Company replied

Rated 4 out of 5 stars

A very good experience .It wasn't a great start, because I opted to have the home test, and could not get enough of a sample. However, they were very helpful about it, and I ended up going to the cli... See more

Company replied


Company details

  1. Blood Testing Service

Written by the company

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • 3 Overton's Yard, CR0 1SL, Croydon, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

109 reviews

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Replied to 99% of negative reviews

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Rated 5 out of 5 stars

Quick and efficient

Very quick and efficient service, with results back quicker than stated. Very impressed!

June 23, 2025
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Reply from One Day Tests - Croydon

Thank you for the 5* review

Rated 5 out of 5 stars

Appointment for the blood test was very…

Appointment for the blood test was very quick..
Got there early and was seen early..very gentle blood retrieval..
Results came back exactly when they said they would..and I could understand results..

June 20, 2025
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Reply from One Day Tests - Croydon

We really appreciate you leaving us a 5* review.

Rated 5 out of 5 stars

Very fast service

Very fast service, results the same day of dropping blood to clinic

June 18, 2025
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Reply from One Day Tests - Croydon

Thank you for the 5* review. We really appreciate it.

Rated 4 out of 5 stars

Great service

It was very quick a very user friendly.
It was explained very clearly.
Not as painful as I was expecting.

May 29, 2025
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Reply from One Day Tests - Croydon

Thank you for your feedback

Rated 5 out of 5 stars

Viviane in Croydon onedaytests was lovely

I am petrified of needles. I went to one day tests in Croydon and Viviane was the lady who took my blood. She was so lovely and reassuring and before I know it it was over with. Really recommend going there

June 4, 2025
Unprompted review
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Reply from One Day Tests - Croydon

Thank you for your feedback and 5* review.

Rated 5 out of 5 stars

Booked an ultimate blood performance at…

Booked an ultimate blood performance at
the Croydon clinic. Results were super fast and got a detailed report. Much recommended.

May 22, 2025
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Reply from One Day Tests - Croydon

We really appreciate your recommendation and the 5-star rating. Thank you.

Rated 5 out of 5 stars

Very good experience

Very good experience. Staff is friendly and made me feel comfortable, also explained everything nicely. Got results the next day. Took about 15 minutes total, very quick and professional.

May 22, 2025
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Reply from One Day Tests - Croydon

Thank you for the 5* review. We really appreciate it.

Rated 5 out of 5 stars

Great

Great, fast service and lovely staff!!

May 20, 2025
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Reply from One Day Tests - Croydon

We really appreciate you leaving us a 5* review.

Rated 5 out of 5 stars

A unique opportunity to measure…

A unique opportunity to measure Troponin-T from home.

I wanted to measure my Troponin-T level due to intrusive and long lasting burning chest pain and heart jumping symptoms (worse laying flat) I recognised from the pandemic.

No other company offers this test from home as far as I know (for a patient ordered online test) and it's not available from the NHS via a GP either as you have to go to an A&E and it's up to them to decide if you have it or not!

The phlebotomist, (Vivian from Brazil) was immaculately presented in her white lab coat, friendly, pleasant and talkative which made a nice change and let me relax. Even better, she managed to give me the least painful blood test I've ever had. It was literally painless.

I got my result back and it was raised. Thanks to that, a subsequent doctor I saw believed the original result and repeated it (which had now increased), which they wouldn't have done if Onedaytests hadn't offered the test online.

Onedaytests phoned up as soon as the same day the result was available and voiced their concerns I should see a doctor, which was a first for an online company to show any concern over an abnormal result.

I'm very impressed with the company due to their professionalism and efficiency and will use them now as my regular testing service.

Many thanks to Onedaytests and especially to your excellent Phlebotomist Vivian at the Croydon branch who I fully recommend.

May 6, 2025
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Reply from One Day Tests - Croydon

Really pleasing to hear stories from customers like yourself that had such a positive experience using our service. Thank you for leaving us a 5-star review. We will pass this onto Vivienne and the Pathology team! :)

Rated 5 out of 5 stars

The lady at Croydon was really…

The lady at Croydon was really efficient and lovely, she seemed very experienced. I think it was Valeria? A Brazilian lady.

May 8, 2025
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Reply from One Day Tests - Croydon

Thank you the 5 star review! Close on the name but it's Vivienne! Will pass this on to her, thank you.

Rated 5 out of 5 stars

Highly recommend

Excellent and easy service from start to finish. Viviane in Croydon took my blood , I was extremely nervous as it was my first blood test. She was extremely reassuring and took my blood very quickly. I would highly recommend this service.

May 5, 2025
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Reply from One Day Tests - Croydon

Really pleasing to hear stories from customers like yourself that had such a positive experience using our service. Thank you for leaving us a 5-star review.

Rated 5 out of 5 stars

Very happy

Great company got bloods done that I needed. Charlotte who organised it and the lady who took my bloods were both lovely and efficient

April 23, 2025
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Reply from One Day Tests - Croydon

Really pleased to hear this. Thank you for spending the time to leave your feedback.

Rated 5 out of 5 stars

I am Huy Quang Nguyen

I am Huy Quang Nguyen
I recently visited the blood testing clinic and was thoroughly impressed with the service I received. The staff, including the doctor, were exceptionally friendly, professional, and made me feel at ease throughout the process.

What stood out most was the speed and efficiency — I received my results on the same afternoon, which was much faster than I expected. The entire experience was smooth, accurate, and well-organised.

I would highly recommend this clinic to my friends and anyone in need of reliable and quick blood testing services. Truly a top-notch experience.

May 2, 2025
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Reply from One Day Tests - Croydon

Thank you very much for the recommendation. Really pleasing to hear stories from customers like yourself that had such a positive experience using our service.

Rated 5 out of 5 stars

I am very scared of needles, but

I am very scared of needles, but Vivian was amazing and made me forget about that. This was the first time that i didn't feel the panic when i went to a blood test.

April 28, 2025
Unprompted review
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Reply from One Day Tests - Croydon

Thank you for providing feedback on your experience using our service and rating us 5 stars. We really appreciate it.

Rated 5 out of 5 stars

Easy booking , Quick results.

It was easy to book the appointment at a time and venue suitable for me.
I was seen promptly on arrival and the results received later that same day.

April 14, 2025
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Reply from One Day Tests - Croydon

So pleased to hear we were able to help.

Rated 5 out of 5 stars

Excellent experience

On time, very efficient and polite. Results next day. Couldn't be better

March 19, 2025
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Reply from One Day Tests - Croydon

Thank you for the 5* review. We really appreciate it.

Rated 5 out of 5 stars

Amazing clinic

The clinic was easy to book and the directions made it easy to park and find the clinic. I was welcomed in by the lovely staff and my results came back the same day.

March 25, 2025
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Reply from One Day Tests - Croydon

We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.

Rated 5 out of 5 stars

Viviane was great but pricey

I was attended by Viviane and she was amazing taking my blood. Very friendly and professional. Thank you Viviane. 5 stars for you :)
The price showed in the advertising did not tell me straight away about the final cost, which I found a bit tricky. Would check my blood more frequently if cheaper.

March 20, 2025
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Reply from One Day Tests - Croydon

Thank you for your feedback, we really appreciate it.

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