One Day Tests - Croydon Reviews 

117
TrustScore 5 out of 5

4.9

3 Overton's Yard, CR0 1SL Croydon, England, GB


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Rated 5 out of 5 stars

Results provided quicker than quoted - around one week instead of two. And I like that the laboratory where the tests were done is stated so there is traceabilty - better than my NHS blood test recor... See more

Company replied

Rated 5 out of 5 stars

I had a great experience having my blood test. The whole process was quick and efficient. The lady who took my blood was absolutely lovely she chatted with me throughout the appointment, making it... See more

Rated 4 out of 5 stars

A very good experience .It wasn't a great start, because I opted to have the home test, and could not get enough of a sample. However, they were very helpful about it, and I ended up going to the cli... See more

Company replied

Rated 5 out of 5 stars

Toni in the Croydon branch was excellent from start to finish. She welcomed me, explained throughly what would be done and was gentle. I would choose this branch again. I was happy with the service. C... See more


Company details

  1. Blood Testing Service

Written by the company

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • 3 Overton's Yard, CR0 1SL, Croydon, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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4.9

All reviews

(117)

2,676 reviews in the last 12 months

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Rated 5 out of 5 stars

Among the best

The customer service I received from Toni at the Croydon branch was among the best, good old fashioned care which is what our NHS is missing, I went for a Ldl cholesterol test APO B test that is not normally checked by regular drs. I couldn't remember which test I needed and Toni took the time to help me figure it out which one I wanted.
The results came back fast.

September 9, 2025
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Reply from One Day Tests - Croydon

Amazing to hear this, We will pass this onto to Toni! Thank you.

Rated 5 out of 5 stars

So informative

So informative, quick to help and respond.

September 10, 2025
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Reply from One Day Tests - Croydon

Thank you for the 5* review

Rated 5 out of 5 stars

Very good service.Everything was…

Very good service.Everything was explained to me properly and I got the results very fast.I would recommend if you are thinking to get a blood test

August 6, 2025
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Reply from One Day Tests - Croydon

We really appreciate you leaving us a 5* review and a recommendation!

Rated 5 out of 5 stars

Fast and efficient blood testing

Viviane the phlebotomist was very friendly and professional, and took my blood sample first time without any discomfort or bruising. I received the results within a few hours on the same day, along with a full explanation of what the results indicated.

July 15, 2025
Unprompted review
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Reply from One Day Tests - Croydon

Really pleasing to hear stories from customers like yourself that had such a positive experience using our service. Thank you for leaving us a 5-star review.

Rated 5 out of 5 stars

Quick and efficient

Very quick and efficient service, with results back quicker than stated. Very impressed!

June 23, 2025
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Reply from One Day Tests - Croydon

Thank you for the 5* review

Rated 5 out of 5 stars

Appointment for the blood test was very…

Appointment for the blood test was very quick..
Got there early and was seen early..very gentle blood retrieval..
Results came back exactly when they said they would..and I could understand results..

June 20, 2025
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Reply from One Day Tests - Croydon

We really appreciate you leaving us a 5* review.

Rated 5 out of 5 stars

Very fast service

Very fast service, results the same day of dropping blood to clinic

June 18, 2025
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Reply from One Day Tests - Croydon

Thank you for the 5* review. We really appreciate it.

Rated 4 out of 5 stars

Great service

It was very quick a very user friendly.
It was explained very clearly.
Not as painful as I was expecting.

May 29, 2025
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Reply from One Day Tests - Croydon

Thank you for your feedback

Rated 5 out of 5 stars

Viviane in Croydon onedaytests was lovely

I am petrified of needles. I went to one day tests in Croydon and Viviane was the lady who took my blood. She was so lovely and reassuring and before I know it it was over with. Really recommend going there

June 4, 2025
Unprompted review
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Reply from One Day Tests - Croydon

Thank you for your feedback and 5* review.

Rated 5 out of 5 stars

Booked an ultimate blood performance at…

Booked an ultimate blood performance at
the Croydon clinic. Results were super fast and got a detailed report. Much recommended.

May 22, 2025
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Reply from One Day Tests - Croydon

We really appreciate your recommendation and the 5-star rating. Thank you.

Rated 5 out of 5 stars

Very good experience

Very good experience. Staff is friendly and made me feel comfortable, also explained everything nicely. Got results the next day. Took about 15 minutes total, very quick and professional.

May 22, 2025
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Reply from One Day Tests - Croydon

Thank you for the 5* review. We really appreciate it.

Rated 5 out of 5 stars

Great

Great, fast service and lovely staff!!

May 20, 2025
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Reply from One Day Tests - Croydon

We really appreciate you leaving us a 5* review.

Rated 5 out of 5 stars

A unique opportunity to measure…

A unique opportunity to measure Troponin-T from home.

I wanted to measure my Troponin-T level due to intrusive and long lasting burning chest pain and heart jumping symptoms (worse laying flat) I recognised from the pandemic.

No other company offers this test from home as far as I know (for a patient ordered online test) and it's not available from the NHS via a GP either as you have to go to an A&E and it's up to them to decide if you have it or not!

The phlebotomist, (Vivian from Brazil) was immaculately presented in her white lab coat, friendly, pleasant and talkative which made a nice change and let me relax. Even better, she managed to give me the least painful blood test I've ever had. It was literally painless.

I got my result back and it was raised. Thanks to that, a subsequent doctor I saw believed the original result and repeated it (which had now increased), which they wouldn't have done if Onedaytests hadn't offered the test online.

Onedaytests phoned up as soon as the same day the result was available and voiced their concerns I should see a doctor, which was a first for an online company to show any concern over an abnormal result.

I'm very impressed with the company due to their professionalism and efficiency and will use them now as my regular testing service.

Many thanks to Onedaytests and especially to your excellent Phlebotomist Vivian at the Croydon branch who I fully recommend.

May 6, 2025
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Reply from One Day Tests - Croydon

Really pleasing to hear stories from customers like yourself that had such a positive experience using our service. Thank you for leaving us a 5-star review. We will pass this onto Vivienne and the Pathology team! :)

Rated 5 out of 5 stars

The lady at Croydon was really…

The lady at Croydon was really efficient and lovely, she seemed very experienced. I think it was Valeria? A Brazilian lady.

May 8, 2025
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Reply from One Day Tests - Croydon

Thank you the 5 star review! Close on the name but it's Vivienne! Will pass this on to her, thank you.

Rated 5 out of 5 stars

Highly recommend

Excellent and easy service from start to finish. Viviane in Croydon took my blood , I was extremely nervous as it was my first blood test. She was extremely reassuring and took my blood very quickly. I would highly recommend this service.

May 5, 2025
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Reply from One Day Tests - Croydon

Really pleasing to hear stories from customers like yourself that had such a positive experience using our service. Thank you for leaving us a 5-star review.

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