One Day Tests - Exeter Reviews 66

TrustScore 4.5 out of 5

4.6

46 Queen Street, The Business Hub, EX4 3SR Exeter, Devon, GB


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Rated 5 out of 5 stars

The phlebotomist in Exeter is always fantastic, she's excellent at her job technically and also making people feel at ease. The full screening blood tests I ordered for my son from One Day Tests SA... See more

Company replied

Rated 3 out of 5 stars

Very difficult to book the test online for me so I did a call in At the call in everything was fine The blood test results came back in a timely manner. However you were not able to directly send t... See more

Company replied

Rated 5 out of 5 stars

The Nurse was excellent & charming Easy to book Results in one day , even on a Bank holiday weekend

Company replied

Rated 5 out of 5 stars

Easy to get an appointment in Exeter, had to change it, no charge, easy smooth process. Results came quickly, some next day, all within a week. Clear information. Just trying to decide whether to pay... See more

Company replied


Company details

  1. Blood Testing Service

Written by the company

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • 46 Queen Street, The Business Hub, EX4 3SR, Exeter, Devon, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

66 reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Professional

Quick, Professional

February 26, 2025
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Reply from One Day Tests - Exeter

Thank you for the 5* review

Rated 5 out of 5 stars

Friendly and professional staff

Friendly and professional staff who made me feel comfortable and relaxed even though I'm quite nervous about blood being taken. Results were back within a couple of working days. Excellent service and will definitely use again.

February 24, 2025
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Reply from One Day Tests - Exeter

Thank you very much for your kind words and recommending our service. We really appreciate it.

Rated 5 out of 5 stars

It was very good experience

It was very good experience. Easy to book and prices are very good.Phlebotomist was very nice and made good atmosphere so I felt comfortable.
Results come back very fast. I really recommend "one day test".

January 31, 2025
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Reply from One Day Tests - Exeter

Thank you very much for the recommendation. Really pleasing to hear stories from customers like yourself that had such a positive experience using our service.

Rated 5 out of 5 stars

Great service

Had a great experience with One Day tests. Very professional from booking the appointment, having the blood taken and getting the results. Supportive and helpful aftercare/advice offered if needed as well.
Will definitely use again. Thank you

January 21, 2025
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Reply from One Day Tests - Exeter

Thank you for the 5 star review. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Simple, easy, quick service.

I simply walked in and waited a very short time. Test was done. @ paid for. My test results were available a day later. Easy & quick service. Very nice staff too.

January 13, 2025
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Reply from One Day Tests - Exeter

Really happy to hear about your experience with us. Thank you for leaving a review.

Rated 5 out of 5 stars

Excellent service

Excellent service - easy to navigate website, I decided to go for the in-clinic blood test - met by a very friendly clinician, was explained all in details, the procedure took minutes and I was on my way to work. The results started arriving later that day (Ultimate Performance Test) and by the end of the day I had all in my inbox. Not only that, but I found the personal cabinet on OneDay Test website with all referral ranges + clear explanations very useful. Now booked to see a GP to discuss all but will definitely use again in the future. Thank you!

January 15, 2025
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Reply from One Day Tests - Exeter

Thank you for the 5 star review. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Great support

The whole activity from booking to getting the results was very professional
The support for me when I needed it was there….. booking on line … emails and phone calls was great Thank you
I will be back for a follow up test in 3 months

January 14, 2025
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Reply from One Day Tests - Exeter

We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.

Rated 5 out of 5 stars

Excellent service by One Day Tests

It was an excellent service
The lady that carried out the blood test was very good at finding the vein with no issues at all
I didn’t come out like a pin cushion

January 13, 2025
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Reply from One Day Tests - Exeter

We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.

Rated 5 out of 5 stars

Easy to book a test and the follow up

Easy to book a test and the follow up, consultation was very useful and informative.

January 10, 2025
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Reply from One Day Tests - Exeter

Really happy to hear about your experience with us. Thank you for leaving a review.

Rated 5 out of 5 stars

Easy & professional

Easy to book, and the phlebotonist was great, got the blood first time (and that isn't my normal experience!). Results came back in a timely fashion, even with Christmas intervening. Many thanks, will definitely use you again.

December 20, 2024
Unprompted review
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Reply from One Day Tests - Exeter

Really pleased to hear this. Thank you for spending the time to leave your feedback.

Rated 5 out of 5 stars

my experience with you guys was…

my experience with you guys was incredible i told you about my previous bad experiences with blood tests and you helped to comfort me. was a quick and stress free experience so thank you :)

December 12, 2024
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Reply from One Day Tests - Exeter

Really happy to hear about your experience with us. Thank you for leaving a review.

Rated 2 out of 5 stars

blood samples delay

The blood samples did not arrive at the laboratory until day+2, by which time some of the tests were not able to be performed. Therefore needed to return to the clinic to give blood samples a second time.
Customer services were very poor: no apology, no contact. We had to contact them.
The nurse at the clinic was fantastic.

December 6, 2024
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Reply from One Day Tests - Exeter

Hi Graeme, hopefully you received an email from us when your sample reached the lab advising you to get in touch with our customer services team to rebook your test. We understand having to rebook your test is frustrating but the delay in getting your sample to our lab was out of our control, however we do apologise for any inconvenience caused.

We are really happy to hear you had a fantastic experience in the clinic.

Rated 5 out of 5 stars

Easy to get an appointment in Exeter

Easy to get an appointment in Exeter, had to change it, no charge, easy smooth process. Results came quickly, some next day, all within a week. Clear information. Just trying to decide whether to pay for a consultation or take it to my own GP but there is an awful lot of information to ask him to trawl through.

December 6, 2024
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Reply from One Day Tests - Exeter

We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.

Rated 4 out of 5 stars

Drop in

I did a drop in visit which worked better for me. I was seen very quickly despite not having booked a specific time.
The person who did the blood test was friendly and efficient and explained the system carefully. Amazingly she took several vials of blood at the first attempt and it is very, very hard to get blood from me. Totally fantastic and no bruising at all. Unbelievable. Excellent experience.
The results were very quick to come through in e mails for me which was pleasing.
I did encounter difficulty getting on to my dashboard and I don't really know whether it was something wrong with the system or just me. Anyway I left it for a day before trying again and was then able to access it.
I had thought there would be quite a lot of interesting things to read on the dashboard but there wasn't really.

December 5, 2024
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Reply from One Day Tests - Exeter

Thank you for your feedback. Great to hear of your experience visiting our clinic and the speed of the results you received. In regards to your dashboard, our aim is to provide insightful results that are easy to understand. The graphs illustrate clearly where your levels are in relation to the recommended range, and where results are higher or lower a detailed description is provided.

Rated 4 out of 5 stars

It was quick and easy

It was quick and easy and the lady taking the samples was nice and helpful.

November 29, 2024
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Reply from One Day Tests - Exeter

Thank you John for your review.

Rated 5 out of 5 stars

Booked day before test

Booked day before test, full results received within 36 hours, easy process, perfect service

November 1, 2024
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Reply from One Day Tests - Exeter

Thank you for the 5* review

Rated 5 out of 5 stars

Easy to book and find the centre

Easy to book and find the centre. The staff were very friendly and answered all my questions. Fast turnaround times and useful context. Would recommend to anyone interested.

October 30, 2024
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Reply from One Day Tests - Exeter

Thank you very much for the recommendation. We really appreciate it.

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service, results came back very quickly. Helpful, friendly, and highly recommended.

October 10, 2024
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Reply from One Day Tests - Exeter

Thank you for the recommendation and the 5* review.

Rated 5 out of 5 stars

A friendly nurse made sure every step…

A friendly nurse made sure every step was explained clearly while maintaining a relaxed atmosphere.
Email notifications kept me updated on the progress of my samples and results.
Also follow-up contact to ensure satisfaction with the service.
I would not hesitate to use Onedaytests again.

October 2, 2024
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Reply from One Day Tests - Exeter

Thank you for the 5 star review. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Very quick efficient service.

Very quick efficient service.
Did my bloods on Thursday, recieved results back on Friday.

The Lady at clinic was lovely and made you feel relaxed 😌, which was great as I hate needles.

No waiting times and straight to the bottom of what's causing issues.

Brilliant!!

October 3, 2024
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Reply from One Day Tests - Exeter

So pleased we were able to help. Thank you for leaving us such a glowing review.

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