Very good service and follow-up queries were answered swiftly. Results were available the next day. The phlebotomists were competent and very friendly. I even received a recommendation to seek furthe... See more
Location
Switch location46 Queen Street, The Business Hub, EX4 3SR Exeter, Devon, GB
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See what reviewers are saying
I'm really happy with the service and the level of detail given in the results on the data dashboard. I was surprised how quickly everything came through, including the additional test I ordered fo... See more
Company replied
The phlebotomist in Exeter is always fantastic, she's excellent at her job technically and also making people feel at ease. The full screening blood tests I ordered for my son from One Day Tests SA... See more
Company replied
Easy to get an appointment in Exeter, had to change it, no charge, easy smooth process. Results came quickly, some next day, all within a week. Clear information. Just trying to decide whether to pay... See more
Company replied
Company details
Written by the company
Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!
Contact info
46 Queen Street, The Business Hub, EX4 3SR, Exeter, Devon, United Kingdom
4.7
Excellent
82 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Excellent service
Excellent service - easy to navigate website, I decided to go for the in-clinic blood test - met by a very friendly clinician, was explained all in details, the procedure took minutes and I was on my way to work. The results started arriving later that day (Ultimate Performance Test) and by the end of the day I had all in my inbox. Not only that, but I found the personal cabinet on OneDay Test website with all referral ranges + clear explanations very useful. Now booked to see a GP to discuss all but will definitely use again in the future. Thank you!
January 15, 2025
Reply from One Day Tests - Exeter
Thank you for the 5 star review. We look forward to seeing you again in the future.
Great support
The whole activity from booking to getting the results was very professional
The support for me when I needed it was there….. booking on line … emails and phone calls was great Thank you
I will be back for a follow up test in 3 months
January 14, 2025
Reply from One Day Tests - Exeter
We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.
Excellent service by One Day Tests
It was an excellent service
The lady that carried out the blood test was very good at finding the vein with no issues at all
I didn’t come out like a pin cushion
January 13, 2025
Reply from One Day Tests - Exeter
We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.
Easy to book a test and the follow up
Easy to book a test and the follow up, consultation was very useful and informative.
January 10, 2025
Reply from One Day Tests - Exeter
Really happy to hear about your experience with us. Thank you for leaving a review.
Easy & professional
Easy to book, and the phlebotonist was great, got the blood first time (and that isn't my normal experience!). Results came back in a timely fashion, even with Christmas intervening. Many thanks, will definitely use you again.
December 20, 2024
Unprompted review
Reply from One Day Tests - Exeter
Really pleased to hear this. Thank you for spending the time to leave your feedback.
my experience with you guys was…
my experience with you guys was incredible i told you about my previous bad experiences with blood tests and you helped to comfort me. was a quick and stress free experience so thank you :)
December 12, 2024
Reply from One Day Tests - Exeter
Really happy to hear about your experience with us. Thank you for leaving a review.
blood samples delay
The blood samples did not arrive at the laboratory until day+2, by which time some of the tests were not able to be performed. Therefore needed to return to the clinic to give blood samples a second time.
Customer services were very poor: no apology, no contact. We had to contact them.
The nurse at the clinic was fantastic.
December 6, 2024
Reply from One Day Tests - Exeter
Hi Graeme, hopefully you received an email from us when your sample reached the lab advising you to get in touch with our customer services team to rebook your test. We understand having to rebook your test is frustrating but the delay in getting your sample to our lab was out of our control, however we do apologise for any inconvenience caused.
We are really happy to hear you had a fantastic experience in the clinic.
Easy to get an appointment in Exeter
Easy to get an appointment in Exeter, had to change it, no charge, easy smooth process. Results came quickly, some next day, all within a week. Clear information. Just trying to decide whether to pay for a consultation or take it to my own GP but there is an awful lot of information to ask him to trawl through.
December 6, 2024
Reply from One Day Tests - Exeter
We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.
Drop in
I did a drop in visit which worked better for me. I was seen very quickly despite not having booked a specific time.
The person who did the blood test was friendly and efficient and explained the system carefully. Amazingly she took several vials of blood at the first attempt and it is very, very hard to get blood from me. Totally fantastic and no bruising at all. Unbelievable. Excellent experience.
The results were very quick to come through in e mails for me which was pleasing.
I did encounter difficulty getting on to my dashboard and I don't really know whether it was something wrong with the system or just me. Anyway I left it for a day before trying again and was then able to access it.
I had thought there would be quite a lot of interesting things to read on the dashboard but there wasn't really.
December 5, 2024
Reply from One Day Tests - Exeter
Thank you for your feedback. Great to hear of your experience visiting our clinic and the speed of the results you received. In regards to your dashboard, our aim is to provide insightful results that are easy to understand. The graphs illustrate clearly where your levels are in relation to the recommended range, and where results are higher or lower a detailed description is provided.
It was quick and easy
It was quick and easy and the lady taking the samples was nice and helpful.
November 29, 2024
Reply from One Day Tests - Exeter
Thank you John for your review.
Booked day before test
Booked day before test, full results received within 36 hours, easy process, perfect service
November 1, 2024
Reply from One Day Tests - Exeter
Thank you for the 5* review
Easy to book and find the centre
Easy to book and find the centre. The staff were very friendly and answered all my questions. Fast turnaround times and useful context. Would recommend to anyone interested.
October 30, 2024
Reply from One Day Tests - Exeter
Thank you very much for the recommendation. We really appreciate it.
Fast efficient service
Fast efficient service, results came back very quickly. Helpful, friendly, and highly recommended.
October 10, 2024
Reply from One Day Tests - Exeter
Thank you for the recommendation and the 5* review.
A friendly nurse made sure every step…
A friendly nurse made sure every step was explained clearly while maintaining a relaxed atmosphere.
Email notifications kept me updated on the progress of my samples and results.
Also follow-up contact to ensure satisfaction with the service.
I would not hesitate to use Onedaytests again.
October 2, 2024
Reply from One Day Tests - Exeter
Thank you for the 5 star review. We look forward to seeing you again in the future.
Very quick efficient service.
Very quick efficient service.
Did my bloods on Thursday, recieved results back on Friday.
The Lady at clinic was lovely and made you feel relaxed 😌, which was great as I hate needles.
No waiting times and straight to the bottom of what's causing issues.
Brilliant!!
October 3, 2024
Reply from One Day Tests - Exeter
So pleased we were able to help. Thank you for leaving us such a glowing review.
10/10
Easy to access, affordable, website easy to use, everything clear and transparent. Nurse very friendly and helpful. Results quickly available online... I recommend :)
October 3, 2024
Reply from One Day Tests - Exeter
Thank you very much for the recommendation. Really pleasing to hear stories from customers like yourself that had such a positive experience using our service.
Simple painless process
The blood collection itself was a very easy and painless process. The results are clear and easy to navigate. I would like the option to have a doctor asses the results and provide an overall assessment of the results.
September 16, 2024
Reply from One Day Tests - Exeter
Thank you for your feedback. We will shortly be introducing a doctors consultation option for any customer who would like to speak to a doctor about their results and next steps.
I was given a quick service
August 22, 2024
Reply from One Day Tests - Exeter
We really appreciate you leaving us a 5* review.
The service was quick and efficient
The service was quick and efficient. Friendly staff
August 22, 2024
Reply from One Day Tests - Exeter
Thank you for leaving a 5* review, it's much appreciated.
Reply from One Day Tests - Exeter
We really appreciate you leaving us a 5* review.
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