One Day Tests - Guildford Reviews 197

TrustScore 5 out of 5

4.9

36-37 Castle Street, GU1 3UQ Guildford, England, GB


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Rated 5 out of 5 stars

I recommend One Day Tests 100%. I received my blood test results within 6 hours of having my blood test. Magdalena at Guildford is so friendly and professional. I have 'difficult' veins but she alw... See more

Company replied

Rated 5 out of 5 stars

We arrived early and were called before our due time. All the options were clearly explained to ensure we chose the tests best suited to obtaining the information required. We were pleased with proce... See more

Company replied

Rated 5 out of 5 stars

easy to book (managed to get same-day appointment), was seen immediately upon arrival, blood test took only like 5 minutes, and got results the next day !!! super easy and convenient

Company replied

Rated 5 out of 5 stars

Was easy to book, blood test was taken quickly and professionally and results came super fast (same day before midnight).Clear explanation of your results. Thank you for your service.

Company replied


Company details

  1. Blood Testing Service

Written by the company

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • 36-37 Castle Street, GU1 3UQ, Guildford, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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Replied to 99% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Slightly misleading,

Slightly misleading,

The service isn’t provided as stated in “One Day”

Its takes several days for your results to return.

Perhaps a little more clarity around the service being provided.

June 3, 2024
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Reply from One Day Tests - Guildford

Thank you for your feedback. The majority of our tests offer results back in 24 hours from the time the blood sample reaches our lab. However some tests require a longer time to be tested and we detail these as clear as possible on our website. We will continue to review and make changes to make our messaging as clear as possible so we appreciate your comments. Thank you.

Rated 5 out of 5 stars

A+++

Amazing service from start to finish! Walk in test at Guildford,good set up and the technician who took our blood sample was very professional and also explained how to read the results once they’re ready. Within 12 hours, we were informed samples have been received by the lab and few hours later, all our results started coming in thick and fast! Since we’re doing this to monitor our health markers, we will definitely be going back to do a follow up. I would also like to mention that unlike our previous medical reports at other clinics, I really like how I can access my results in the app, I like how the results are categorised, and shown with the limits displayed and description to explain each marker. So user friendly.

June 3, 2024
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Reply from One Day Tests - Guildford

Wow! Thank you for such a great review. So great to hear about your experience. We will pass your comments on to Magdalena, our Phlebotomist at Guildford. She is great!

Rated 5 out of 5 stars

Professional, Friendly and Efficient Guildford Service

Professional, friendly phlebotomist, very efficient service, fast turnaround time on all different test results, well within the stipulated times, very good explanations of the different bio-markers and high/low implications.

June 3, 2024
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Reply from One Day Tests - Guildford

We really appreciate you leaving us a such a glowing and detailed review.

Rated 5 out of 5 stars

Excellent experience both booking the…

Excellent experience both booking the tests and the appointment. Very helpful customer service when I encountered an issue with bookings and very patient with all associated questions. The clinician at the appointment was also great and received test results in no time. Very competitive and transparent pricing, convenient and results delivered at speed. Great alternative when you can't access NHS and private hospital costs if self funding!

May 29, 2024
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Reply from One Day Tests - Guildford

Thank you for leaving us a 5* review. We really do appreciate it.

Rated 4 out of 5 stars

Appointment on time results processed…

Appointment on time results processed quickly and efficiently. Results also clearly explained.
Also, informative advise when taking blood test as to what possible outcomes and options of what to do.

May 30, 2024
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Reply from One Day Tests - Guildford

Thank you for providing your feedback.

Rated 5 out of 5 stars

Fabulous & fast service

Fabulous & fast service, test came back same day and phlebotomist was very helpful showing me how to use the details on the website and was expert at taking the blood, as I hardly felt it. I will repeat some tests to check on the progress of the bloods.

May 24, 2024
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Reply from One Day Tests - Guildford

Really pleased that you found service to be fabulous and fast. Thank you for spending time posting us a review.

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Extremely friendly and helpful staff . Blood taken at 1.30 and results back at 6.20 the same day. Was recommended the appropriate tests for the symptoms I described. Very reasonable prices. I will definitely be using again if the need arrives.

May 22, 2024
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Reply from One Day Tests - Guildford

We really appreciate your 5* review. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Good service

After the test I didn’t understand my result and when I asked for an explanation it was given swiftly

May 17, 2024
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Reply from One Day Tests - Guildford

Thank you for your feedback. Glad we could provide the information swiftly and we will review ways of making the results even clearer to understand.

Rated 5 out of 5 stars

Great Service

Friendly, quick turnaround of results - highly recommend

May 10, 2024
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Reply from One Day Tests - Guildford

Thank you for the recommendation. We really appreciate it.

Rated 5 out of 5 stars

Magdalena in Guildford was so helpful…

Magdalena in Guildford was so helpful finding the right type of blood test for me. It was a great service and the results were within 24 hrs. Really pleased!

May 2, 2024
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Reply from One Day Tests - Guildford

Thank you for your kind words. Magdalena is great and we are lucky to have a team of incredible Phlebotomists in our clinics.

Rated 5 out of 5 stars

Excellent

Quick and professional, received my blood test results within a day. Highly recommended!!

May 2, 2024
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Reply from One Day Tests - Guildford

Thank you very much for the recommendation and the 5* review.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and made me feel very at ease . Will definitely go back . Results were displayed on a dashboard that explained everything clearly .

April 19, 2024
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Reply from One Day Tests - Guildford

Thank you very much for leaving us a review

Rated 5 out of 5 stars

Satisfied with service

Happy with the speedy service. Friendly, unrushed and informative phlebotomy too.
I would use One Day Tests again.

April 18, 2024
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Reply from One Day Tests - Guildford

We look forward to seeing you again in the future. Thank you for leaving us a 5* review.

Rated 5 out of 5 stars

SUCH A NATURAL GENUINE LADY

The lady doing the tests made it all so easy...put you at easy so naturally and explain all that was about to happen. She was a total expert at her job and very genuine. She made it so interesting and helped me with the computing of which I was very glad of!

April 16, 2024
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Reply from One Day Tests - Guildford

Thank you for the 5* review

Rated 5 out of 5 stars

Quick service & very trustworthy

Great staff
The comprehensive services offered by One Day Test- Guildford were impressive. I appreciate their extended service for me very helpful and emphasizing their commitment to the customer’s safety.
“I could not be happier with my results. ...
“Quick service & very trustworthy. ...

April 9, 2024
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Reply from One Day Tests - Guildford

So glad to hear this. Will will pass this on to Magdalena, our Phlebotomist in Guildford. Thank you for leaving us a review.

Rated 5 out of 5 stars

Guildford Oneday tests. Magdalena is very professional.

I have been twice to see Magdalena at the Onedaytests Guildford Clinic. She is brilliant and very kind. I have been so fed up by the lack of care from the NHS I now monitor my own health. I wouldn't hesitate to recommend seeing her.

April 8, 2024
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Reply from One Day Tests - Guildford

Magdalena and all our other Phlebotomists are fantastic and really passionate about providing the very best service for customers like yourself. Thank you for spending the time to leave us a review.

Rated 5 out of 5 stars

What an amazing service!

What a making service and very quick results. No waiting! Was so pleased with the team from booking, doing a test to results!

April 4, 2024
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Reply from One Day Tests - Guildford

This is so good to hear. Thank you for leaving us a review.

Rated 5 out of 5 stars

Quick efficient service.

Quick efficient service. I would reccomend this service to everyone. Magdalena was very good at what she does and informs you about the test and is very good at taking blood. There have been many bad experiences I have had with blood taking but this has to be the best

March 28, 2024
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Reply from One Day Tests - Guildford

Thank you for your review

Rated 4 out of 5 stars

A painless experience

Although it was a long drive (over 150 miles) we found the experience was painless. The Guildford phlebotomist was good at making me feel relaxes (I hate needles).
I just wish you had a practice in Exeter

March 18, 2024
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Reply from One Day Tests - Guildford

Hi Andrea, watch this space! We are looking to grow our number of clinics so hopefully in the future we will have a clinic nearer to your location. Thank you for leaving us a review.

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