Excellent service. Let down by the NHS. One Day Tests came to my rescue. Lucy at your Guildford branch was amazing. Her experience and professional manner was top notch. The test result came through f... See more
Company replied
Location
Switch location36-37 Castle Street, GU1 3UQ Guildford, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As usual, the process from booking to result is very smooth and very fast. Something to note for any people like me who needs an analysis every 3 months, you can get a very good discount by ticking t... See more
Company replied
I recently had an appointment for a blood test, and I was a bit nervous going in. However,Magdalena made the whole experience so smooth and comfortable! She was incredibly friendly and calm, which hel... See more
Company replied
This is a reliable company that I have used several times for myself and family members. The blood test results come through quickly, usually within 24 hours. You can choose whatever aspects you parti... See more
Company replied
Company details
Written by the company
Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!
Contact info
36-37 Castle Street, GU1 3UQ, Guildford, England, United Kingdom
4.9
Excellent
223 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from One Day Tests - Guildford
No waiting times with One Day Tests :-) Thank you for leaving us a review.
Excellent service, very quick and great experience
The customer service team were so quick and ver helpful making it a really easy transaction and the experienced team taking the blood were also vert attentive, will defiantly use them again in the future
June 19, 2024
Reply from One Day Tests - Guildford
We are really happy to hear this. We look forward to seeing you again in the future.
Full Blood MOT
Quick, easy and was made to feel super comfortable by Magdalena! Would highly recommend.
June 13, 2024
Reply from One Day Tests - Guildford
So happy to hear this. Magdalena is great! We really appreciate your recommendation.
Excellent service from start to finish
Excellent service from start to finish.
I needed to book at relatively short notice, the online system was easy and quick.
The practitioner was very friendly and knowledgeable, explaining how things would work and how the data would be displayed and accessed.
The results came through very quickly, all done within two days (I had the full spread of tests).
Two formats, one as a convenient printable PDF to take to your GP if you wish, the other on the website dashboard. This is really excellent, it gives a simple but clear explanation of what each test shows, and a starting guide to high/low results.
Also, if one goes for another test in the future, this data will then be displayed in the same dashboard so you can easily see if things have changed (and hopefully improved!)
5 Stars
June 13, 2024
Reply from One Day Tests - Guildford
Thank you for providing such a detailed review of our service. So pleased you found our service excellent to use.
Reply from One Day Tests - Guildford
We really appreciate your recommendation. Thank you.
Slightly misleading,
Slightly misleading,
The service isn’t provided as stated in “One Day”
Its takes several days for your results to return.
Perhaps a little more clarity around the service being provided.
June 3, 2024
Reply from One Day Tests - Guildford
Thank you for your feedback. The majority of our tests offer results back in 24 hours from the time the blood sample reaches our lab. However some tests require a longer time to be tested and we detail these as clear as possible on our website. We will continue to review and make changes to make our messaging as clear as possible so we appreciate your comments. Thank you.
A+++
Amazing service from start to finish! Walk in test at Guildford,good set up and the technician who took our blood sample was very professional and also explained how to read the results once they’re ready. Within 12 hours, we were informed samples have been received by the lab and few hours later, all our results started coming in thick and fast! Since we’re doing this to monitor our health markers, we will definitely be going back to do a follow up. I would also like to mention that unlike our previous medical reports at other clinics, I really like how I can access my results in the app, I like how the results are categorised, and shown with the limits displayed and description to explain each marker. So user friendly.
June 3, 2024
Reply from One Day Tests - Guildford
Wow! Thank you for such a great review. So great to hear about your experience. We will pass your comments on to Magdalena, our Phlebotomist at Guildford. She is great!
Professional, Friendly and Efficient Guildford Service
Professional, friendly phlebotomist, very efficient service, fast turnaround time on all different test results, well within the stipulated times, very good explanations of the different bio-markers and high/low implications.
June 3, 2024
Reply from One Day Tests - Guildford
We really appreciate you leaving us a such a glowing and detailed review.
Excellent experience both booking the…
Excellent experience both booking the tests and the appointment. Very helpful customer service when I encountered an issue with bookings and very patient with all associated questions. The clinician at the appointment was also great and received test results in no time. Very competitive and transparent pricing, convenient and results delivered at speed. Great alternative when you can't access NHS and private hospital costs if self funding!
May 29, 2024
Reply from One Day Tests - Guildford
Thank you for leaving us a 5* review. We really do appreciate it.
Appointment on time results processed…
Appointment on time results processed quickly and efficiently. Results also clearly explained.
Also, informative advise when taking blood test as to what possible outcomes and options of what to do.
May 30, 2024
Reply from One Day Tests - Guildford
Thank you for providing your feedback.
Fabulous & fast service
Fabulous & fast service, test came back same day and phlebotomist was very helpful showing me how to use the details on the website and was expert at taking the blood, as I hardly felt it. I will repeat some tests to check on the progress of the bloods.
May 24, 2024
Reply from One Day Tests - Guildford
Really pleased that you found service to be fabulous and fast. Thank you for spending time posting us a review.
Absolutely fantastic service
Absolutely fantastic service. Extremely friendly and helpful staff . Blood taken at 1.30 and results back at 6.20 the same day. Was recommended the appropriate tests for the symptoms I described. Very reasonable prices. I will definitely be using again if the need arrives.
May 22, 2024
Reply from One Day Tests - Guildford
We really appreciate your 5* review. We look forward to seeing you again in the future.
Good service
After the test I didn’t understand my result and when I asked for an explanation it was given swiftly
May 17, 2024
Reply from One Day Tests - Guildford
Thank you for your feedback. Glad we could provide the information swiftly and we will review ways of making the results even clearer to understand.
Reply from One Day Tests - Guildford
Thank you for the recommendation. We really appreciate it.
Magdalena in Guildford was so helpful…
Magdalena in Guildford was so helpful finding the right type of blood test for me. It was a great service and the results were within 24 hrs. Really pleased!
May 2, 2024
Reply from One Day Tests - Guildford
Thank you for your kind words. Magdalena is great and we are lucky to have a team of incredible Phlebotomists in our clinics.
Excellent
Quick and professional, received my blood test results within a day. Highly recommended!!
May 2, 2024
Reply from One Day Tests - Guildford
Thank you very much for the recommendation and the 5* review.
Excellent customer service
Excellent customer service and made me feel very at ease . Will definitely go back . Results were displayed on a dashboard that explained everything clearly .
April 19, 2024
Reply from One Day Tests - Guildford
Thank you very much for leaving us a review
Satisfied with service
Happy with the speedy service. Friendly, unrushed and informative phlebotomy too.
I would use One Day Tests again.
April 18, 2024
Reply from One Day Tests - Guildford
We look forward to seeing you again in the future. Thank you for leaving us a 5* review.
SUCH A NATURAL GENUINE LADY
The lady doing the tests made it all so easy...put you at easy so naturally and explain all that was about to happen. She was a total expert at her job and very genuine. She made it so interesting and helped me with the computing of which I was very glad of!
April 16, 2024
Reply from One Day Tests - Guildford
Thank you for the 5* review
Helpfulgreat service staff blood test on time as…
Helpful staff blood test on time as were the results
April 11, 2024
Reply from One Day Tests - Guildford
Thank you for the 5* review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.