One Day Tests - London City Reviews 

205
TrustScore 5 out of 5

4.8

8-9 New Street, EC2M 4TP London, GB


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Rated 5 out of 5 stars

Cant fault this experience. Clear and comprehensive website, easy booking process, local clinics, loads of available timeslots and excellent professional friendly staff, especially the nurse who took... See more

Company replied

Rated 5 out of 5 stars

From booking to testing through to results One Day Tests, London was seemless. Staff were professional and friendly. The clinic was super clean and modern. I’ve had lots of blood tests and I can hones... See more

Company replied

Rated 5 out of 5 stars

The whole process was easy and smooth from start to finish — both the website experience and the in-person appointment with the nurse. Results came back quickly and were easy to read. The nurse was ex... See more

Company replied

Rated 5 out of 5 stars

Superb! A wider choice of blood tests than other companies I have used in the past (I was specifically looking for IGF-1). Thorough explanation of all the markers tested and what was covered. The p... See more

Company replied


Company details

  1. Blood Testing Service

Written by the company

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • 8-9 New Street, EC2M 4TP, London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

205 reviews

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4.8

All reviews

(205)

2,969 reviews in the last 12 months

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Rated 5 out of 5 stars

Very fast turnaround on results

Very fast turnaround on results. Very friendly service at the clinic. Overall very good experience.

January 3, 2024
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Reply from One Day Tests - London City

We are very pleased that we met your expectaions. Thank you for choosing our service and we would love to see you again at one of our clinics - Emma - Customer Service.

Rated 5 out of 5 stars

Ultimate performance Blood test

I went to the clinic to book an appointment for blood tests but was surprised that they had availability immediately which was very convenient as I didn’t have to go back again. I did the Ultimate performance blood test which was a bit expensive but it checks everything so was worth it. And the results started coming in the email the same day.
The only negative is that they don’t have a GP to review the results so had to go to another clinic/private GP to have them checked.
Overall would recommend them.

January 2, 2024
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Reply from One Day Tests - London City

Hi, we are so pleased that you have been happy with our service and that you received your results, all in good time. You are right, it would be so great to have that GP service and we are working on it for the future. We apprecaite your feedback and hope to see you at one of our clinics again - Emma - Customer Service.

Rated 5 out of 5 stars

Great experience

Great nurse, great location, results arrived very quickly. I'll definitely use the service again.

November 17, 2023
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Reply from One Day Tests - London City

That is so great to hear. Thank you so much and we look forward to seeing you again too.

Rated 5 out of 5 stars

Nice people

Slight difficulty in navigating their website in order to book but everything else very good. Quick service with very friendly staff.

December 30, 2023
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Reply from One Day Tests - London City

Thank you for your feedback. We are always looking at ways to improve our service and would really appreciate if you could provide more detail about your experience navigating the website? If you could email us at hello@onedaytests.com we would be very grateful. Thank you.

Rated 5 out of 5 stars

I am impressed

I am impressed with how efficient my appointment went at new street in London.

Lily found my vein straight away and it usually takes time for other phlebotomists. I found her friendly and professional.

Receptionists were welcoming and I was even wished a happy new year which was lovely. I had a very good experience.

The whole process was quick around 15 minutes. I got my results fast too.

I went in for a ultimate performance blood test. It is like a full body MOT, it is good to be aware of one's health. I highly recommend both the blood test and this place.

December 29, 2023
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Reply from One Day Tests - London City

That is so good to hear. Thank you for leaving a review.

Rated 5 out of 5 stars

I am pleased and recommend

I went to the London location in Liverpool Street. It went very fast. Lily took my blood and she was very friendly, did it so fast and it was painless. I got the blood test results fast as well. The ultimate performance blood test is very good as many things are tested and it is very affordable (I got it discounted before Christmas 2023). I used the results with the GP. Receptionist were friendly and accommodating. I recommend both the test and this location.

November 28, 2023
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Reply from One Day Tests - London City

We are so pleased to hear of your experienced using our service. Thank you for leaving a review.

Rated 5 out of 5 stars

Very pleased, highly recommend!

I went in for an ultimate performance blood test (testing for 57 biomarkers), at the New Street branch close to Liverpool Street.

I actually went with my mum as we both had the same test done. We were seen right away and we both could go in. Lily performed the blood test and she did a very quick and professional job. She told us the procedure and answered all our questions, even told us how to make sense of the blood test results which was very useful. The most painless and fast blood drawn yet. Very pleased indeed. The whole process took 10 minutes per person so very quick.

Within the same day I received the first blood test result and then the rest over the next couple of days. The results were useful and helped me go to the GP.

I am also pleased that I was able to purchase at a discounted price during Black Friday, so it made it affordable for me and my mum (we each brought a test separately). I am pleased that there are discounts throughout the year during holidays.

I highly recommend getting a blood test done with onedaytests. I like that you can cancel your appointment at any time and chose the place and date that is the most convenient to you. The fact that cancellations are free says a lot about the service being excellent. This service is professional, friendly, quick, and you definitely get what you pay for!

November 28, 2023
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Reply from One Day Tests - London City

We really appreciate your feedback and recommendation. Thank you!

Rated 5 out of 5 stars

Great!

Friendly staff, decent price and quick results!

December 18, 2023
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Reply from One Day Tests - London City

Thank you, we hope to see you again soon.

Rated 5 out of 5 stars

Really impressed

Really impressed. Was looking for a kidney function test with a fast turnaround and came across this company. The test was a good price and, for December, they were not charging extra for phlebotomy (some places charge huge amounts). The phlebotomist discussed why I wanted the test and seemed very knowledgeable about everything. My appointment was midday and the results were emailed to me around 8pm the same day. I’d definitely use them again if the phlebotomy fee is reasonably priced - I’ll check back in January!

December 21, 2023
Unprompted review
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Reply from One Day Tests - London City

Thank you very much for leaving a review

Rated 5 out of 5 stars

Helpful

Helpful, when I needed to chase the results

November 24, 2023
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Reply from One Day Tests - London City

Thank you James for your review.

Rated 5 out of 5 stars

I find that the offers in one day test…

I find that the offers in one day test are more cleverly devised than in many other clinics and have a fair price. I am very content with my experience here. All staff was very helpful and was not pushing me to book what I don’t need just to make money out of it which is also quite rare nowadays. I am going to use this clinic in future.

November 29, 2023
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Reply from One Day Tests - London City

We are really glad to hear this Elena. Look forward to seeing you again.

Rated 5 out of 5 stars

Can thoroughly recommend

Very efficient team. Had some issues with a home kit but Charlotte answered all my questions. I was booked into the clinic at no extra cost to complete the tests.
Lilly,the phlebotomist was really efficient and very friendly. The whole team I dealt with were very helpful and kept me informed every step of the way.

November 27, 2023
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Reply from One Day Tests - London City

We're very happy to hear that our team were able to assist you. Thank you for spending the time to leave a review.

Rated 5 out of 5 stars

Impressed by their customer service…

Impressed by their customer service response after an initial slip-up. I would recommend and use OneDayTest again. The phlebotomist was also very professional and was great at putting me at ease.

The only thing (which I'm sure they will address) is the signage outside the clinic could be better, as I found it hard to find. However, I told the phlebotomist about it, and she said she'd pass the feedback on, so I'm sure it will be addressed in the coming weeks.

November 20, 2023
Unprompted review
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Reply from One Day Tests - London City

Thank you for your feedback. We will review our signage to see where improvements can be made.

Rated 5 out of 5 stars

I have been to the London clinic twice…

I have been to the London clinic twice this week as I needed a quick appointment as my diary is a nightmare. I saw Lilly on both occasions and she was amazing. I needed to have 3 vials of blood taken. She did lie to me though.......Before inserting the needle, she said, "you'll feel a sharp scratch". Didn't feel a thing 😀. Well done Lilly. The results came that evening. Do take advantage of their super dooper blood test for £133 before the end of November/23. Great people to do business with 10/10

November 23, 2023
Unprompted review
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Reply from One Day Tests - London City

Thank you for leaving a review. We will pass your lovely message on to Lilly.

Rated 5 out of 5 stars

Great if you hate having blood taken

Great if you hate having blood taken! Charlotte answered all my questions beforehand so that I felt comfortable ahead of the appointment and Lilly was the best phlebotomist I've ever had. Thank you both for all your help and support 🙂

November 13, 2023
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Reply from One Day Tests - London City

We are really happy to hear of your great experience with us. Thank you for spending the time to leave a review.

Rated 5 out of 5 stars

Great service

Walk in service, not waiting times. I did blood test, the results came through a few hours later. The person who took the blood sample was very kind and friendly, I really appreciate that. Recommended!!

November 10, 2023
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Reply from One Day Tests - London City

We really appreciate the recommendation. Thank you.

Rated 5 out of 5 stars

My blood test was taken by an efficient…

My blood test was taken by an efficient professional and everything explained clearly.
Results came through the next day.
Very happy with the service. Will be using again in the future

November 2, 2023
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Reply from One Day Tests - London City

Thank you for your feedback. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

VERY GOOD!

I have been feeling unwell lately, but since it is difficult to get an appointment with my GP, I asked for a blood test here. The person who took the blood sample was very kind and gave sufficient explanations. I received my results via email on the day of the test. There were a few abnormalities, so I showed the results to the GP reception and was able to get an appointment right away. Thank you.

November 2, 2023
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Reply from One Day Tests - London City

We are happy to be of service. Please get in touch if we can help you again in the future.

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