One Day Tests - London City Reviews 

205
TrustScore 5 out of 5

4.8

8-9 New Street, EC2M 4TP London, GB


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Rated 5 out of 5 stars

Cant fault this experience. Clear and comprehensive website, easy booking process, local clinics, loads of available timeslots and excellent professional friendly staff, especially the nurse who took... See more

Company replied

Rated 5 out of 5 stars

From booking to testing through to results One Day Tests, London was seemless. Staff were professional and friendly. The clinic was super clean and modern. I’ve had lots of blood tests and I can hones... See more

Company replied

Rated 5 out of 5 stars

The whole process was easy and smooth from start to finish — both the website experience and the in-person appointment with the nurse. Results came back quickly and were easy to read. The nurse was ex... See more

Company replied

Rated 5 out of 5 stars

Superb! A wider choice of blood tests than other companies I have used in the past (I was specifically looking for IGF-1). Thorough explanation of all the markers tested and what was covered. The p... See more

Company replied


Company details

  1. Blood Testing Service

Written by the company

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • 8-9 New Street, EC2M 4TP, London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

205 reviews

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4.8

All reviews

(205)

2,960 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick easy and polite service

Quick easy and polite service. Exceeded expectations all round

May 13, 2024
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Reply from One Day Tests - London City

So pleased to hear we exceeded your expectations. Thank you for leaving us a 5* review.

Rated 5 out of 5 stars

Great experience

Great experience. Lily made it worthwhile.

May 10, 2024
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Reply from One Day Tests - London City

Our staff are great. Lily will be so pleased to read your feedback. Thank you for sharing.

Rated 5 out of 5 stars

10/10 strong recommend

Really quick/easy to use. Booked it a few days before, reception were lovely. I ended up arriving 45m early and they saw to me earlier so great service. The phlebotomist (forgot her name) she was absolutely lovely, very friendly, gave me all the details I needed and yeah just overall great experience. Will definitely use them again for any future blood tests I need. Got my first set of results through same evening. And the final set 2 days later. So quick!!!

April 24, 2024
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Reply from One Day Tests - London City

We look forward to seeing you again in the future. Thank you for leaving us a 5* review.

Rated 5 out of 5 stars

I attended the lab as a walk-in to…

I attended the lab as a walk-in to complete an array of blood tests.
Reception were attentive and we were seen by a clinician (Lina) very quickly; she had a very welcoming manner and asked which test I required. She asked if I had issues with needles or fainting. I was asked to fill in a short form with my details.
The clinician then proceeded to tell me the costs involved. She then looked online to see if there were any discounts currently available to me; I did receive a small discount on the day.
The drawing of blood was very quick and efficiently executed.
The results came through the following day.
I would recommend this service.

March 18, 2024
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Reply from One Day Tests - London City

Thank you do much for this glowing recommendation.

Rated 4 out of 5 stars

One Day Tests Review

Fast and painless. The tester was quick, eficient and very kind. No waiting, it happened right on time. However the service is expensive.

March 6, 2024
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Reply from One Day Tests - London City

Thank you Tanya for leaving us a review.

Rated 5 out of 5 stars

Efficient service

One day was easy to book, competitively priced and provided quick results.

March 6, 2024
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Reply from One Day Tests - London City

Great to hear. Thank you for your feedback.

Rated 5 out of 5 stars

Smooth experience

Nice doctor, quick appointment, quick results.

February 29, 2024
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Reply from One Day Tests - London City

Thankyou for leaving us a 5* review.

Rated 5 out of 5 stars

Efficient and friendly with results…

Efficient and friendly with results quicker than expected, a few days. Clinic at Liverpool Street was easy to get an appointment and clean. The person who took my blood put me ease (I don’t like needles!) and it was a painless process. Helpful to have a few biomarkers for coeliac and gluten tests which not all services offer.

February 28, 2024
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Reply from One Day Tests - London City

Thank you Megan, we appreciate your kind words.

Rated 5 out of 5 stars

5 stars

5 stars - perfect

February 19, 2024
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Reply from One Day Tests - London City

Perfect review, thank you. Emma - Customer Service Team.

Rated 5 out of 5 stars

Lily the nurse in Liverpool station…

Lily the nurse in Liverpool station (London) was extremely professional and friendly, explained how all the blood test marks work, and made the test as easy as it can get!

February 3, 2024
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Reply from One Day Tests - London City

Thank you so much. We will make sure Lily hears about this great review.

Rated 5 out of 5 stars

Great service

February 1, 2024
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Reply from One Day Tests - London City

Really happy to hear this. We appreciated you leaving us a review.

Rated 4 out of 5 stars

Communication is good and staff are…

Communication is good and staff are really nice. I receive my results within 14 hrs so far, which is important so that my Doctor can adjust my medication.
Everything is convenient and easy except the booking system which is confusing because you book a test, but then have to pay for an appointment separately.
I guess this is because you can opt for a home visit appointment, which is an awesome service, but if you book multiple appointments, it's not really clear either for the customers or the staff as to which test goes with which appointment. I was clear about which tests I needed on which day and I still had a mix-up. Thankfully they were really nice about it and sorted it out quickly.

January 29, 2024
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Reply from One Day Tests - London City

Hi, Thank you so much for your review and for your repeat custom. We do have to check to see if the appointment fee has been paid. It does take a very short time to look into and we do appreciate your patience in this matter. Emma - Customer Service Team.

Rated 1 out of 5 stars

Very Dissapointed

You'll note from a previous post that i was supremely happy with the service here at ODT. I now learn that they have introduced a consult fee of £29/visit. A slight increse would be accepable but £29 is far too much. One wonders, if the initial cost was a marketing tool to generate a pipeline of customers. I did query this and this was the reply..........."We appreciate your custom and would love to see you again. Of course it is a change that even we found difficult to introduce but we have to move with the times, costs etc"............If the price has changed (almost 90%) in 2 months, the CFO may do well to buy a new abacus. Dissapointed

January 23, 2024
Unprompted review
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Reply from One Day Tests - London City

Thank you for your review and we are pleased to hear that you are happy with our services. The free clinic offer was only ever an introductory feature as a new business. We do not cover our clinic costs from our test prices which they will see are extremely competitive. All other providers also charge a (higher) fee for clinic appointments and still require customers to bring in a venous test kit with them and to send it back themselves - so our clinic offer is cheaper and allows for much faster results turnaround than all our competitors - Emma - Customer Service Team.

Rated 5 out of 5 stars

I was having the best attention since I…

I was having the best attention since I arrive to the clinic and I had a clear explanation of what type of test would be better for me, I would definitely recommend this service .

January 16, 2024
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Reply from One Day Tests - London City

That is so great to hear, thank you for your review - Emma - Customer Service Team.

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