One Day Tests - Royal Tunbridge Wells Reviews 

169
TrustScore 5 out of 5

4.9

11-13 Lonsdale Gardens, Prospect House, TN1 1NU Royal Tunbridge Wells, England, GB


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Rated 5 out of 5 stars

I visit the Tunbridge Wells location once a year for a blood sample, and I’ve always had a great experience. From the convenience of being able to park right outside to the warm and friendly welcom... See more

Company replied

Rated 5 out of 5 stars

From initial contact with ease of booking and rescheduling when necessary to the wonderful Martine in the Tunbridge Wells branch to Dr Paul Harris Scott's friendly, calm and informative consultation... See more

Company replied

Rated 5 out of 5 stars

Excellent service and rapid results. Had my blood tests early pm and all results back early evening. Very impressed!

Company replied

Rated 5 out of 5 stars

Managed to book at very short notice on the two occasions needed. Results were returned same day both times which was quicker than expected. A little pricey compared to going through a private health... See more

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Company details

  1. Blood Testing Service

Written by the company

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • 11-13 Lonsdale Gardens, Prospect House, TN1 1NU, Royal Tunbridge Wells, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

169 reviews

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1-star

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Replied to 98% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(169)

2,873 reviews in the last 12 months

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Rated 5 out of 5 stars

Blood test

So I attended for a blood test for a prostate check I was seen by the nurse, who was very pleasant, and made me feel very comfortable as I have needle phobia
I had my blood test results within 24 hours a small price to pay for peace of mind. Highly recommend this company very pleased with the service I received . Thank you guys.

March 8, 2024
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Reply from One Day Tests - Royal Tunbridge Wells

Thank you very much for your recommendation. We really appreciate it.

Rated 5 out of 5 stars

A perfect service.

The phlebotomist was outstandingly friendly and efficient explaining the process in clear terms. She was also very professional in the drawing of my sample completely painlessly. The results were sent through to me by e-mail later that same day. A perfect service; thank you.

March 7, 2024
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Reply from One Day Tests - Royal Tunbridge Wells

Thankyou for leaving us such a lovely review.

Rated 5 out of 5 stars

I had an appointment booked for midday…

I had an appointment booked for midday on a Friday. Was seen promptly and notified when the sample had gone to the lab. Even though I expected the results on the Monday, I actually received them on the Friday evening. I was more than happy with the service.

March 5, 2024
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Reply from One Day Tests - Royal Tunbridge Wells

We are so happy to exceed your expectations, thankyou for your review.

Rated 1 out of 5 stars

Worse lab I’ve been in my life

Worse lab I’ve been in my life. I’m pregnant and I just count on this bad service.

March 1, 2024
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Reply from One Day Tests - Royal Tunbridge Wells

Hello, thank you for your review. As we mentioned in the other thread, this is not the case at all and everything was delivered to you on time and within stated time, i.e. same or next day.

The list of biomarkers that we test for is very clearly stated on the test description, and this is exactly what was tested. The other test you wanted is a separate test entirely - we are happy to test for it, but it's not included in the one you bought.

All the best
Team ODT

Rated 5 out of 5 stars

Great service will definitely use them…

Great service will definitely use them again and got my friends to consider used them . It was an eye opener

February 27, 2024
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Reply from One Day Tests - Royal Tunbridge Wells

Hi, This is great to hear. Thank you - Emma - Customer Service Team.

Rated 5 out of 5 stars

Great service

Great service. Quick and thorough. Very competent staff

February 16, 2024
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Reply from One Day Tests - Royal Tunbridge Wells

Thank you for a great review. Emma - Customer Service Team.

Rated 5 out of 5 stars

The experience was efficient and…

The experience was efficient and straightforward. I was seen straight away. The phlebotomist was very nice and left no bruising. It was very easy and straightforward.

February 14, 2024
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Reply from One Day Tests - Royal Tunbridge Wells

We are so pleased that you took time to write a lovely review and that your experience with us was efficient and straightforward. Emma - Customer Service Team.

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Needed some blood tests and the wait with GP was two weeks. I contacted one day tests after leaving the GP and within an hour had the tests at t wells. The lady that took the blood tests was so lovely and it was the least painful blood sample. I had the tests at 12.30 and the results were in my inbox at 8pm that evening. For someone that suffers with anxiety this helped a lot. I would not hesitate to recommend at all….

February 12, 2024
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Reply from One Day Tests - Royal Tunbridge Wells

Hi, what a lovely experience for you. Thankyou for your review. Emma - Customer Service Team.

Rated 5 out of 5 stars

Highly Recommend

The process was super efficient and everyone was so helpful and friendly. They made the experience easy and enjoyable and I would highly recommend.

February 2, 2024
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Reply from One Day Tests - Royal Tunbridge Wells

Hi, this is great to hear. Thank you for your review and we hope to see you again in the future. Emma - Customer Service Team.

Rated 5 out of 5 stars

Great service will be using them…

Great service will be using them again. The lady that took my bloods was so lovely👍

January 12, 2024
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Reply from One Day Tests - Royal Tunbridge Wells

Hi, this is so great to hear. Thank you so much for leaving us such a great review. We shall pass on your kind words to our Phlebotomist. Emma - Customer Service Team.

Rated 5 out of 5 stars

Very impressed to have my results back…

Very impressed to have my results back the same day! Very friendly and professional staff.

January 19, 2024
Unprompted review
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Reply from One Day Tests - Royal Tunbridge Wells

Thank you for taking the time to write your review, we do appreciate it - Emma - Customer Service Team.

Rated 5 out of 5 stars

Keep up the good work

Excellent staff
Time prompt in doing tests

December 30, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

We are very proud of our team here at One Day Tests. Thank you for taking the time to give us your feedback.

Rated 5 out of 5 stars

I booked an appointment very easily and…

I booked an appointment very easily and quickly. The nurse was very polite and welcoming. All in all a simple process and received my results within 48 hours.

December 12, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

We're so happy to hear this. Thank you for leaving a review.

Rated 5 out of 5 stars

Well satisfied

I was seen on time and courteously treated although my hearing is poor and I had to ask for everything to be repeated.

December 14, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

We appreciate your feedback Brian, thank you.

Rated 5 out of 5 stars

I am very excited to receive the…

I am very excited to receive the results the same day unlike waiting to receive them in 3 days . This has reduced my anxiety.

November 22, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

Thank you for taking the time to leave a review Nithya, we appreciate it.

Rated 5 out of 5 stars

Service was great

Service was great, especially the way they responded to all my queries through WhatsApp chat. I got my results within 7 days.The staff was really welcoming

November 3, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

We are very happy to hear this. Thank you

Rated 5 out of 5 stars

Follow up blood test

Very easy to use walk-in service for venous blood test. Member of staff very helpful and efficient. A little difficult to find the address as i could not see a street sign and the signage on the door of the townhouse was very small.

October 24, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

We really appreciate your review and the 5-star rating. Thank you.

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